Wanzhen Chen is an Associate Professor and Master’s Supervisor of the School of Social and Public Administration, East China University of Science and Technology. Prolific and proficient in research and teaching in behavioral health and social work, she was awarded the Outstanding PhD Graduate of Zhejiang Province, the Outstanding Achievement Prize of Science Technology of Zhejiang Province, and was selected for the Shanghai Chenguang Talent Plan and the Shanghai Magnolia Talent Plan Pujiang Project. Besides, she has published more than thirty papers, SCI index or SSCI index, and presided over seven national or provincial academic programs, including the program funded by the National Natural Science Foundation of China.

• Introduction.- Theoretical Basis and A Review of Research.- Hot Issues and the International Experience in Urban Public Services.- The Layout and Characteristics of Urban Public Service Resources Data Processing and Analysis.- Evaluation for Supply Competence in Urban Public Services.- Evaluation for the Equalization of Public Service Resources.- Factors for Urban Basic Public Services and Case Analysis.- Conclusion and Strategies.