Amy C. Edmondson – författare

Conquer the most essential adaptation to the knowledge economyThe Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performanceCreate a culture where it’s “safe” to express ideas, ask questions, and admit mistakesNurture the level of engagement and candor required in today’s knowledge economyFollow a step-by-step framework for establishing psychological safety in your team or organizationShed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.

Create a space where everyone can contribute and shine.Psychological safety is a shared belief within a team that it's OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it's a leader's job to create it.This book offers a rich understanding of this concept—and the trust and humility that must come with it. You'll learn how to build a psychologically safe environment, acknowledge difficult topics and emotions, and ensure that everyone feels comfortable in fully engaging with those around them.This volume includes the work of:Amy C. EdmondsonDaisy Auger-DominguezErica KeswinRon CarucciHow to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

A dynamic company culture starts with leadership.If you read nothing else on building a great culture, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you understand how to create a foundation of psychological safety, connect your people to your organization's purpose, and change your culture for the better.This book will inspire you to:Help all employees feel welcomed and valuedCultivate a mindset of continuous learningTurn hybrid work challenges into successesUse analytics to better understand your cultureKeep toxic behaviors from undermining your workplaceBalance discipline and structure with creativity and innovationThis collection of articles includes "The Leader's Guide to Corporate Culture," by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; "What People Get Wrong About Psychological Safety," by Amy C. Edmondson and Michaela J. Kerrissey; "The Hard Truth About Innovative Cultures," by Gary P. Pisano; "Four Phrases That Encourage Curiosity on Your Team," by Scott Shigeoka; "The New Analytics of Culture," by Matthew Corritore, Amir Goldberg, and Sameer B. Srivastava; "Don't Let Cynicism Undermine Your Workplace," by Jamil Zaki; "Creating a Purpose-Driven Organization," by Robert E. Quinn and Anjan V. Thakor; "Four Ways to Create a Learning Culture on Your Team," by Tomas Chamorro-Premuzic and Josh Bersin; "The Price of Incivility," by Christine Porath and Christine Pearson; "Why Hybrid Work Can Become Toxic," by Mark Mortensen; "How to Design an Ethical Organization," by Nicholas Epley and Amit Kumar; "The Power of Small Acts of Inclusion," by Gregg Muragishi, Lauren Aguilar, Priyanka Carr, and Greg Walton; "Beware a Culture of Busyness," by Adam Waytz; and "When Culture Doesn't Translate," by Erin Meyer.HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

Supercharge your teamwork skills in just three months with expert advice from an industry leader In 90 Days to Level Up Your Teamwork, bestselling author Amy Edmondson teaches you how to become a better team player by focusing on a specific element of cooperative achievement each week. From overcoming barriers to creating psychological safety, this book walks you through exactly how to develop your teamwork skills, one step at a time. Inside you'll find: A crystal-clear, week-by-week roadmap to help you improve your teamwork skillsPractical tasks and actionable steps you can apply immediately to become a better teammateThoughtful prompts to help you think about how what you've learned applies to your own careerIf you're ready to transform your career and achieve your goals in just one quarter, the 90 Days to Level Up series is for you. Whether you're brand-new to a business, stepping into a leadership role for the first time, or looking to enhance your skills, this series will be your personal guide to unlocking your potential and reaching new professional heights.

Conquer the most essential adaptation to the knowledge economyThe Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Not every idea is good, and yes there are stupid questions, and yes dissent can slow things down, but talking through these things is an essential part of the creative process. People must be allowed to voice half-finished thoughts, ask questions from left field, and brainstorm out loud; it creates a culture in which a minor flub or momentary lapse is no big deal, and where actual mistakes are owned and corrected, and where the next left-field idea could be the next big thing. This book explores this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation. Explore the link between psychological safety and high performanceCreate a culture where it’s “safe” to express ideas, ask questions, and admit mistakesNurture the level of engagement and candor required in today’s knowledge economyFollow a step-by-step framework for establishing psychological safety in your team or organizationShed the "yes-men" approach and step into real performance. Fertilize creativity, clarify goals, achieve accountability, redefine leadership, and much more. The Fearless Organization helps you bring about this most critical transformation.

New breakthrough thinking in organizational learning, leadership, and change Continuous improvement, understanding complex systems, and promoting innovation are all part of the landscape of learning challenges today's companies face. Amy Edmondson shows that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams, and increasingly, by flexible team-like entities. The pace of change and the fluidity of most work structures means that it's not really about creating effective teams anymore, but instead about leading effective teaming.Teaming shows that organizations learn when the flexible, fluid collaborations they encompass are able to learn. The problem is teams, and other dynamic groups, don't learn naturally. Edmondson outlines the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming, leaders can shape these factors by encouraging reflection, creating psychological safety, and overcoming defensive interpersonal dynamics that inhibit the sharing of ideas. Further, they can use practical management strategies to help organizations realize the benefits inherent in both success and failure. Presents a clear explanation of practical management concepts for increasing learning capability for business resultsIntroduces a framework that clarifies how learning processes must be altered for different kinds of workExplains how Collaborative Learning works, and gives tips for how to do it wellIncludes case-study research on Intermountain healthcare, Prudential, GM, Toyota, IDEO, the IRS, and both Cincinnati and Minneapolis Children's Hospitals, among othersBased on years of research, this book shows how leaders can make organizational learning happen by building teams that learn.

In a broad sense Design Science is the grammar of a language of images rather than of words. Modern communication techniques enable us to transmit and reconstitute images without the need of knowing a specific verbal sequential language such as the Morse code or Hungarian. International traffic signs use international image symbols which are not specific to any particular verbal language. An image language differs from a verbal one in that the latter uses a linear string of symbols, whereas the former is multidimensional. Architectural renderings commonly show projections onto three mutually perpendicular planes, or consist of cross sections at differ­ ent altitudes representing a stack of floor plans. Such renderings make it difficult to imagine buildings containing ramps and other features which disguise the separation between floors; consequently, they limit the creativity of the architect. Analogously, we tend to analyze natural structures as if nature had used similar stacked renderings, rather than, for instance, a system of packed spheres, with the result that we fail to perceive the system of organization determining the form of such structures.

This Element reviews the evidence for three workplace conditions that matter for improving quality and safety in healthcare: staffing; psychological safety, teamwork, and speaking up; and staff health and well-being at work. The authors propose that these are environmental prerequisites for improvement. They examine the relationship between staff numbers and skills in delivering care and the attainment of quality of care and the ability to improve it. They present evidence for the importance of psychological safety, teamwork, and speaking up, noting that these are interrelated and critical for healthcare improvement. They present evidence of associations between staff well-being at work and patient outcomes. Finally, they suggest healthcare improvement should be embedded into the day-to-day work of frontline staff; adequate time and resources must be provided, with quality as the mainstay of professionals' work. Every day at every level, the working context must support the question 'how could we do this better?' This title is also available as Open Access on Cambridge Core.

Innovation requires teaming. (Put another way, teaming is to innovation what assembly lines are to car production.) This book brings together key insights on teaming, as they pertain to innovation. How do you build a culture of innovation? What does that culture look like? How does it evolve and grow? How are teams most effectively created and then nurtured in this context? What is a leader's role in this culture? This little book is a roadmap for teaming to innovate. We describe five necessary steps along that road: Aim High, Team Up, Fail Well, Learn Fast, and Repeat. This path is not smooth. To illustrate each critical step, we look at real-life scenarios that show how teaming to innovate provides the spark that can fertilize creativity, clarify goals, and redefine the meaning of leadership.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Marcus Buckingham to Amy Edmondson and company examples from Lyft to Disney, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Rethink whether constant, candid feedback really helps employees thriveMove beyond diversity and inclusion to creating a racially just workplaceAdopt connected strategies that anticipate your customers' needsNavigate the challenges of dual-career relationshipsUnderstand when data creates competitive advantage—and when it doesn'tBreak through the organizational barriers that impede AI initiativesLead in a new era of climate actionThis collection of articles includes “The Feedback Fallacy,” by Marcus Buckingham and Ashley Goodall; “Cross-Silo Leadership,” by Tiziana Casciaro, Amy C. Edmondson, and Sujin Jang; “Toward a Racially Just Workplace,” by Laura Morgan Roberts and Anthony J. Mayo; “The Age of Continuous Connection,” by Nicolaj Siggelkow and Christian Terwiesch; “The Hard Truth about Innovative Cultures,” by Gary P. Pisano; “Creating a Trans-Inclusive Workplace,” by Christian N. Thoroughgood, Katina B. Sawyer, and Jennica R. Webster; “When Data Creates Competitive Advantage,” by Andrei Hagiu and Julian Wright; “Your Approach to Hiring Is All Wrong,” by Peter Cappelli; “How Dual-Career Couples Make It Work,” by Jennifer Petriglieri; “Building the AI-Powered Organization,” by Tim Fountaine, Brian McCarthy, and Tamim Saleh; “Leading a New Era of Climate Action,” by Andrew Winston; and “That Discomfort You’re Feeling Is Grief,” by Scott Berinato.

Be mindful, empathetic, and authentic—even on-screen.Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging.Virtual EI explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. You'll learn how to make your team feel heard, draw everyone's voice into the conversation, and make real connections.This volume includes the work of:Amy C. EdmondsonMark MortensenHeidi K. GardnerAmanda SinclairHow to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Reinvent your organization for the hybrid age.Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning.Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Today’s global enterprises increasingly involve collaborative work by teams of experts operating across different professions, organizations, and industries. Extreme Teaming provides new insights into the world of complex, cross industry projects and the ways they must be managed. Leading experts Amy Edmondson and Jean-François Harvey analyze contemporary cases that expose the complex demands of cross-boundary collaboration on management, and inform our understanding of teams. Containing powerful insights and practical guidelines that allow managers to bridge professional divides and organizational boundaries in order to work together effectively, this is a new exploration of the challenges involved in today’s global enterprises. The authors demonstrate that the work done in the modern organization is less and less about looking inward and creating strong teams inside the company, and more about teaming across boundaries – that often are in flux. Extreme Teaming is a must-read book for all courses related to leading open innovation; teamwork and collaboration; project management; and cross-boundary work.

Become an extraordinary leader.If you read nothing else on leadership, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you develop an authentic, adaptable style, bring out the best in your people, and springboard your organization into the future.This book will inspire you to:Navigate through uncertainty and changeLead with emotional intelligenceCapitalize on AI and other new technologiesUnleash collaboration and creativity across silosCultivate the skills and mindset you need to succeed at the topCreate a culture in which everyone thrivesThis collection of articles includes "Begin with Trust," by Frances X. Frei and Anne Morriss; "How Managers Become Leaders," by Michael D. Watkins; "The Authenticity Paradox," by Herminia Ibarra; "Cross-Silo Leadership," by Amy C. Edmondson, Sujin Jang, and Tiziana Casciaro; "Why Inclusive Leaders Are Good for Organizations, and How to Become One," by Juliet Bourke and Andrea Titus; "Primal Leadership: The Hidden Driver of Great Performance," by Daniel Goleman, Richard Boyatzis, and Annie McKee; "'Both/And' Leadership," by Wendy K. Smith, Marianne W. Lewis, and Michael L. Tushman; "Rid Your Organization of Obstacles That Infuriate Everyone," by Robert I. Sutton and Huggy Rao; "Are You Leading Through the Crisis . . . or Managing the Response?;" by Eric J. McNulty and Leonard Marcus; "The Leader's Guide to Corporate Culture," by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; "Keeping Sight of Your Company's Long-Term Vision," by Ron Ashkenas and Peter D. Moore; and "How to Lead in the Stakeholder Era," by Hubert Joly.HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

Your success hinges on your ability to communicate clearly and compellingly.If you read nothing else on communication, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you speak more authentically, express your ideas with clarity and impact, and win over your audience.This book will inspire you to:Ask better questions to get more out of every discussionListen for emotions and cues, not just factsUse visuals persuasively and effectivelySharpen your business writing to ensure your message sticksManage negative emotions during stressful conversationsEncourage constructive debate by cultivating psychological safetyThis collection of articles includes "The Necessary Art of Persuasion," by Jay A. Conger; "The Surprising Power of Questions," by Alison Wood Brooks and Leslie K. John; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "How Supportive Leaders Approach Emotional Conversations," by Sarah Noll Wilson; "The Science of Strong Business Writing," by Bill Birchard; "Did You Get My Slack/Email/Text?," by Erica Dhawan; "Visualizations That Really Work," by Scott Berinato; "How to Become an Authentic Speaker," by Nick Morgan; "What People Get Wrong About Psychological Safety," by Amy C. Edmondson and Michaela J. Kerrissey; "What's the Best Way to Communicate on a Global Team?," by Dan Bullock and Raúl Sánchez; "Are You Really a Good Listener?," by Jeffrey Yip and Colin M. Fisher; "What People Still Get Wrong About Negotiations," by Max H. Bazerman; and "Cultivating Everyday Courage," by James R. Detert.HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

Too many good leaders make bad decisions. Learn how to make better ones.If you read nothing else on decision-making, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you gather the data you need, identify cognitive traps that lead you astray, and turn overthinking into action.This book will inspire you to:Balance human judgment with AI insightsIdentify the true owner of every decisionStep outside of organizational echo chambersOvercome the high cost of inconsistent decision-makingKnow when to trust your gutDecide and move forward with confidenceThis collection of articles includes "How to Tackle Your Toughest Decisions," by Joseph L. Badaracco; "The Hidden Traps in Decision Making," by John S. Hammond, Raplh L. Keeney, and Howard Raiffa; "Stop Overthinking and Start Trusting Your Gut," by Melody Wilding; "Fooled by Experience," by Emre Soyer and Robin M. Hogarth; "What Makes Strategic Decisions Different," by Phil Rosenzweig; "Noise: How to Overcome the High, Hidden Cost of Inconsistent Decision Making," by Daniel Kahneman, Andrew M. Rosenfield, Linnea Gandhi, and Tom Blaser; "The Value of Human Decision-Making in the Age of AI," by Martin Reeves, Mihnea Moldoveanu, and Adam Job; "Where Data-Driven Decision-Making Can Go Wrong," by Michael Luca and Amy C. Edmondson; "Making Better Decisions with Less Data," by Tanya Menon and Leigh Thompson; "Who Has the D?: How Clear Decision Roles Enhance Organizational Performance," by Paul Rogers and Marcia W. Blenko; "Beyond the Echo Chamber," by Alex "Sandy" Pentland; "Five Questions to Help Your Team Make Better Decisions," by Steven Morris; "Conquering a Culture of Indecision," by Ram Charan; and "Drive Innovation with Better Decision-Making," by Linda A. Hill, Emily Tedards, and Taran Swan.HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

Continuous change calls for continuous innovation.If you read nothing else on innovation, read this book. We've chosen a new selection of current and classic Harvard Business Review articles that will help you invest in your best innovation bets, learn from setbacks, and bring bold new offerings to market.This book will inspire you to:Know your customers' "jobs to be done"Harness the benefits of design thinkingBring AI into the innovation processKeep bureaucracy and structure from stifling creativityBuild a culture of experimentationBecome the disrupter in your industryThis collection of articles includes "What Is Disruptive Innovation?" by Clayton M. Christensen, Michael E. Raynor, and Rory McDonald; "Innovation Doesn't Have to Be Disruptive," by W. Chan Kim and Renée Mauborgne; "Great Innovators Create the Future, Manage the Present, and Selectively Forget the Past," by Vijay Govindarajan; "A New Approach to Strategic Innovation," by Haijian Si, Christoph Loch, and Stelios Kavadias; "A Refresher on Discovery-Driven Planning," by Amy Gallo; "Know Your Customers' "Jobs to Be Done"," by Clayton M. Christensen, Taddy Hall, Karen Dillon, and David S. Duncan; "Breaking Down the Barriers to Innovation," by Scott D. Anthony, Paul Cobban, Rahul Nair, and Natalie Painchaud; "The Inescapable Paradox of Managing Creativity," by Linda A. Hill, Greg Brandeau, Emily Truelove, and Kent Lineback; "Find Innovation Where You Least Expect It," by Tony McCaffrey and Jim Pearson; "Engineering Reverse Innovations," by Amos Winter and Vijay Govindarajan; "Can AI Help Your Company Innovate? It Depends," by Lynn Wu and Sam Ransbotham; "Why Design Thinking Works," by Jeanne M. Liedtka; "If Your Innovation Effort Isn't Working, Look at Who's on the Team," by Nathan Furr, Kyle Nel, and Thomas Zoëga Ramsøy; "What's Your Best Innovation Bet?" by Melissa A. Schilling; and "Strategies for Learning from Failure," by Amy C. Edmondson.HBR's 10 Must Reads are definitive collections of classic ideas, practical advice, and essential thinking from the pages of Harvard Business Review. Exploring topics like disruptive innovation, emotional intelligence, and new technology in our ever-evolving world, these books empower any leader to make bold decisions and inspire others.This Updated and Expanded edition features new, breakthrough articles, additional short-form pieces, and a detailed discussion guide to give you and your team the tools you need for sustained success.

A year's worth of management wisdom, all in one place.We've reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Marcus Buckingham to Amy Edmondson and company examples from Lyft to Disney, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Rethink whether constant, candid feedback really helps employees thriveMove beyond diversity and inclusion to creating a racially just workplaceAdopt connected strategies that anticipate your customers' needsNavigate the challenges of dual-career relationshipsUnderstand when data creates competitive advantage—and when it doesn'tBreak through the organizational barriers that impede AI initiativesLead in a new era of climate actionThis collection of articles includes “The Feedback Fallacy,” by Marcus Buckingham and Ashley Goodall; “Cross-Silo Leadership,” by Tiziana Casciaro, Amy C. Edmondson, and Sujin Jang; “Toward a Racially Just Workplace,” by Laura Morgan Roberts and Anthony J. Mayo; “The Age of Continuous Connection,” by Nicolaj Siggelkow and Christian Terwiesch; “The Hard Truth about Innovative Cultures,” by Gary P. Pisano; “Creating a Trans-Inclusive Workplace,” by Christian N. Thoroughgood, Katina B. Sawyer, and Jennica R. Webster; “When Data Creates Competitive Advantage,” by Andrei Hagiu and Julian Wright; “Your Approach to Hiring Is All Wrong,” by Peter Cappelli; “How Dual-Career Couples Make It Work,” by Jennifer Petriglieri; “Building the AI-Powered Organization,” by Tim Fountaine, Brian McCarthy, and Tamim Saleh; “Leading a New Era of Climate Action,” by Andrew Winston; and “That Discomfort You’re Feeling Is Grief,” by Scott Berinato.

Be mindful, empathetic, and authentic—even on-screen.Managing your team, building relationships and trust, and facilitating effective meetings in a hybrid or fully remote workforce is challenging.Virtual EI explores how to develop, practice, and demonstrate your emotional intelligence and social skills in a virtual or hybrid setting. You'll learn how to make your team feel heard, draw everyone's voice into the conversation, and make real connections.This volume includes the work of:Amy C. EdmondsonMark MortensenHeidi K. GardnerAmanda SinclairHow to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.

Reinvent your organization for the hybrid age.Hybrid work is here to stay—but what will it look like at your company? If your organization is holding on to inflexible, pre-pandemic policies about where—and when—your people work, it may be risking a mass exodus of talent. Designing a hybrid workplace that furthers your business goals while staying true to your culture requires balancing experimentation with rigorous planning.Hybrid Workplace: The Insights You Need from Harvard Business Review will help you adopt the best technological, cultural, and new management practices to seize the benefits and avoid the pitfalls of the hybrid age.Business is changing. Will you adapt or be left behind?Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow.You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Inspiring conversations, advancing together.Women often face unique challenges in the workplace, from navigating the wage gap and facing unfair biases to coping with interrupting colleagues and worrying about imposter syndrome. How can you rise above it all and forge a clear path to success? The HBR Women at Work Series Collection brings together strategies and advice to help women advance in their careers.This specially priced collection features You, the Leader, which examines how you can stand out as an aspiring female leader while overcoming the obstacles you face as you chart your way to the top; Speak Up, Speak Out, which will help you be heard in conversations large and small and discover ways to raise issues without raising your voice; and Making Real Connections, which will take you beyond transactional networking and superficial small talk to create valuable work relationships built on trust. Featuring detailed discussion guides, this collection will spark important conversations about where we're at and how to move forward.The HBR Women at Work series spotlights the real challenges and opportunities women experience throughout their careers. With interviews from the popular podcast of the same name and related articles, stories, and research, these books provide inspiration and advice for taking on topics at work like inequity, advancement, and building community. Featuring detailed discussion guides, this series will help you spark important conversations about where we're at and how to move forward.

Create a space where everyone can contribute and shine.Psychological safety is a shared belief within a team that it's OK to speak up, ask questions, take risks, and make mistakes without fear of repercussions. And it's a leader's job to create it.This book offers a rich understanding of this concept—and the trust and humility that must come with it. You'll learn how to build a psychologically safe environment, acknowledge difficult topics and emotions, and ensure that everyone feels comfortable in fully engaging with those around them.This volume includes the work of:Amy C. EdmondsonDaisy Auger-DominguezErica KeswinRon CarucciHow to be human at work. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.