Catherine Pelachaud – författare
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Embodied conversational agents (ECAs) are autonomous software entities with human-like appearance and communication skills. These agents can take on a number of different roles, for example, as an assistant, tutor, information provider, or customer service agent. They may also simply represent or entertain a user.
The precise nature and benefits of different characteristics of ECAs requires careful investigation. Questions range from the function of an eyebrow raise to mechanisms for assessing and improving ECA trustworthiness.
This book will help experts and designers in the specification and development of applications incorporating ECAs. Part 1 provides guidelines for evaluation methodologies and the identification of design and evaluation parameters. Part 2 demonstrates the importance of considering the user''s perspective and interaction experience. Part 3 addresses issues in fine-tuning design parameters of ECAs and verifying the perceived effect. Finally, in Part 4 lessons learned from a number of application case studies are presented.
The book is intended for both ECA researchers in academia and industry, and developers and designers interested in applying the technology.
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The Handbook on Socially Interactive Agents provides a comprehensive overview of the research fields of Embodied Conversational Agents, Intelligent Virtual Agents, and Social Robotics. Socially Interactive Agents (SIAs), whether virtually or physically embodied, are autonomous agents that are able to perceive an environment including people or other agents, reason, decide how to interact, and express attitudes such as emotions, engagement, or empathy. They are capable of interacting with people and one another in a socially intelligent manner using multimodal communicative behaviors, with the goal to support humans in various domains.
Written by international experts in their respective fields, the book summarizes research in the many important research communities pertinent for SIAs, while discussing current challenges and future directions. The handbook provides easy access to modeling and studying SIAs for researchers and students, and aims at further bridging the gap between the research communities involved.
In two volumes, the book clearly structures the vast body of research. The first volume starts by introducing what is involved in SIAs research, in particular research methodologies and ethical implications of developing SIAs. It further examines research on appearance and behavior, focusing on multimodality. Finally, social cognition for SIAs is investigated using different theoretical models and phenomena such as theory of mind or pro-sociality. The second volume starts with perspectives on interaction, examined from different angles such as interaction in social space, group interaction, or long-term interaction. It also includes an extensive overview summarizing research and systems of human–agent platforms and of some of the major application areas of SIAs such as education, aging support, autism, and games.
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The Handbook on Socially Interactive Agents provides a comprehensive overview of the research fields of Embodied Conversational Agents;Intelligent Virtual Agents;and Social Robotics. Socially Interactive Agents (SIAs);whether virtually or physically embodied;are autonomous agents that are able to perceive an environment including people or other agents;reason;decide how to interact;and express attitudes such as emotions;engagement;or empathy. They are capable of interacting with people and one another in a socially intelligent manner using multimodal communicative behaviors;with the goal to support humans in various domains.
Written by international experts in their respective fields;the book summarizes research in the many important research communities pertinent for SIAs;while discussing current challenges and future directions. The handbook provides easy access to modeling and studying SIAs for researchers and students;and aims at further bridging the gap between the research communities involved.
In two volumes;the book clearly structures the vast body of research. The first volume starts by introducing what is involved in SIAs research;in particular research methodologies and ethical implications of developing SIAs. It further examines research on appearance and behavior;focusing on multimodality. Finally;social cognition for SIAs is investigated using different theoretical models and phenomena such as theory of mind or pro-sociality. The second volume starts with perspectives on interaction;examined from different angles such as interaction in social space;group interaction;or long-term interaction. It also includes an extensive overview summarizing research and systems of human–agent platforms and of some of the major application areas of SIAs such as education;aging support;autism;and games.
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Emotion pervades human life in general, and human communication in particular, and this sets information technology a challenge. Traditionally, IT has focused on allowing people to accomplish practical tasks efficiently, setting emotion to one side. That was acceptable when technology was a small part of life, but as technology and life become increasingly interwoven we can no longer ask people to suspend their emotional nature and habits when they interact with technology.
The European Commission funded a series of related research projects on emotion and computing, culminating in the HUMAINE project which brought together leading academic researchers from the many related disciplines. This book grew out of that project, and its chapters are arranged according to its working areas: theories and models; signals to signs; data and databases; emotion in interaction; emotion in cognition and action; persuasion and communication; usability; and ethics and good practice.
The fundamental aim of the book is to offer researchers an overview of the related areas, sufficient for them to do credible work on affective or emotion-oriented computing. The book serves as an academically sound introduction to the range of disciplines involved – technical, empirical and conceptual – and will be of value to researchers in the areas of artificial intelligence, psychology, cognition and user—machine interaction.
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