Christopher Pollitt - Böcker
678 kr
Skickas inom 7-10 vardagar
Performance or Compliance?
Performance Audit and Public Management in Five Countries
2 034 kr
Skickas inom 5-8 vardagar
1 667 kr
Skickas inom 5-8 vardagar
875 kr
Skickas inom 7-10 vardagar
1 037 kr
Skickas inom 5-8 vardagar
2 718 kr
Skickas inom 7-10 vardagar
1 347 kr
Skickas inom 7-10 vardagar
576 kr
Skickas inom 7-10 vardagar
1 964 kr
Skickas inom 10-15 vardagar
595 kr
Skickas inom 10-15 vardagar
448 kr
Skickas inom 3-6 vardagar
Unbundled Government
A Critical Analysis of the Global Trend to Agencies, Quangos and Contractualisation
2 103 kr
Skickas inom 10-15 vardagar
444 kr
Skickas inom 7-10 vardagar
Quality Improvement in European Public Services
Concepts, Cases and Commentary
3 133 kr
Skickas inom 3-6 vardagar
Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.
1 120 kr
Skickas inom 3-6 vardagar
Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.
449 kr
Skickas inom 7-10 vardagar
Unbundled Government
A Critical Analysis of the Global Trend to Agencies, Quangos and Contractualisation
758 kr
Skickas inom 10-15 vardagar
2 509 kr
Skickas inom 7-10 vardagar
1 557 kr
Skickas inom 7-10 vardagar
310 kr
Skickas inom 7-10 vardagar
1 718 kr
Skickas inom 7-10 vardagar
1 136 kr
Skickas inom 3-6 vardagar