Christopher Pollitt – författare
674 kr
Skickas inom 7-10 vardagar
Performance or Compliance?
Performance Audit and Public Management in Five Countries
2 023 kr
Skickas inom 5-8 vardagar
1 658 kr
Skickas inom 5-8 vardagar
985 kr
Skickas inom 5-8 vardagar
1 031 kr
Skickas inom 5-8 vardagar
2 702 kr
Skickas inom 7-10 vardagar
1 339 kr
Skickas inom 7-10 vardagar
572 kr
Skickas inom 7-10 vardagar
2 023 kr
Skickas inom 10-15 vardagar
598 kr
Skickas inom 10-15 vardagar
445 kr
Skickas inom 3-6 vardagar
Unbundled Government
A Critical Analysis of the Global Trend to Agencies, Quangos and Contractualisation
2 124 kr
Skickas inom 10-15 vardagar
459 kr
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Quality Improvement in European Public Services
Concepts, Cases and Commentary
3 351 kr
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Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.
1 799 kr
Skickas inom 3-6 vardagar
Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.
449 kr
Skickas inom 5-8 vardagar
Unbundled Government
A Critical Analysis of the Global Trend to Agencies, Quangos and Contractualisation
758 kr
Skickas inom 10-15 vardagar
2 535 kr
Skickas inom 5-8 vardagar
1 573 kr
Skickas inom 5-8 vardagar
310 kr
Skickas inom 5-8 vardagar
1 736 kr
Skickas inom 5-8 vardagar
1 136 kr
Skickas inom 3-6 vardagar