Geert Bouckaert - Böcker

Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive effects on programmes of public management reform. Even in Australasia extensive measures of fiscal restraint have been implemented.In this fourth edition the basic structure of the book has been retained but there has been a line-by-line rewriting, including the addition of extensive analyses and information about the impacts of austerity. Many new sources are cited and there is a new exploration of the interactions between austerity and the major paradigms of reform - NPM, the Neo-Weberian State and New Public Governance.The existing strengths of the previous editions have been retained while vital new material on developments since the Global Economic Crisis has been added. This remains the most authoritative, comprehensive, widely-cited academic text on public management reform in Europe, North America and Australasia.

Since the third edition of this authoritative volume, most of Western Europe and North America have entered an era of austerity which has pervasive effects on programmes of public management reform. Even in Australasia extensive measures of fiscal restraint have been implemented.In this fourth edition the basic structure of the book has been retained but there has been a line-by-line rewriting, including the addition of extensive analyses and information about the impacts of austerity. Many new sources are cited and there is a new exploration of the interactions between austerity and the major paradigms of reform - NPM, the Neo-Weberian State and New Public Governance.The existing strengths of the previous editions have been retained while vital new material on developments since the Global Economic Crisis has been added. This remains the most authoritative, comprehensive, widely-cited academic text on public management reform in Europe, North America and Australasia.

This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

In recent years, concerns over the effectiveness of public administration have encouraged the widespread measurement and management of ‘performance’. But is performance management an appropriate model for public sector organizations, and has it proved successful? Moreover, how do the principles of performance management affect how public bodies operate, and the way they relate to the wider community?In this important text, the viability of performance management in public sector organizations is systematically assessed across a number of international case studies. The book provides a framework through which models of performance management can be understood in terms of both their impact within a public sector organization, and the effects that have been seen in countries with contrasting administrational contexts.Managing Performance – International Comparisons critically examines the effects of performance management models in the public sector, and assesses their future evolution. It is an important book for all students and researchers with an interest in management, public administration and public policy.

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine: performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism; the many definitions of performance and how it has become one of the most contested agendas of public management; the so-called perverse effects of using performance indicators; the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and the future challenges and directions of performance management Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.

Since the late 1980s the quality of public services has become a major focus of attention for politicians, managers and citizens, but surprisingly there has been little material with a truly European focus. This book remedies this absence.

Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.

In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.

Since the late 1980s the quality of public services has become a major focus of attention for politicians, managers and citizens, but surprisingly there has been little material with a truly European focus. This book remedies this absence.

Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.

In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.

Continuity and Change in Public Policy and Management offers a major reconsideration of patterns in long-term policymaking and organizational change. Christopher Pollitt and Geert Bouckaert use international and inter-sectoral comparison to challenge some currently fashionable models of policymaking.Combining theory development, international comparison and original case study analysis, two of Europe's leading public policy and management scholars apply and develop some of the main models of policy change and offer a revealing long-term view of policy developments since 1965. Drawing on an extensive programme of elite interviews and documentary analysis they provide an integrated treatment of national and local policymaking in two major public services - hospital care and the police - in England and Belgium. This timely book addresses the 'paradigm wars' in public policy, arguing for a nuanced intermediate position that challenges the orthodox and the post-modernists alike.This fascinating core book will be highly sought by advanced students and academics in public administration, public management, government, comparative politics or public policy courses. It will also prove to be an important tool for students in police studies and healthcare management.

Legislative initiative, in response to public demands for more accountability, require public agencies at all levels of government to measure organizational performance and to report on service efforts and accomplishments (SEA). What considerations should managers use in developing performance measurement protocols? What is the experience to date in the U.S. and abroad? This collection of original articles does not represent a consensus about the one best way for developing an SEA reporting system. Rather, it aims to put performance measurement in perspective by relating it to the budgeting, auditing, and policy making processes. Towards that end, the issues managers need to consider are examined in a critical way and from various points of view.This book addresses the issues involved in developing Service Effort and Accomplishment (SEA) reports from various points of view. It addresses the context of SEA reporting and relates performance measurement to the budgeting process, auditing process, and policy making. It provides examples of successful performance measurement protocols from the U.S. and abroad.

This fully revised third edition provides a comprehensive exploration of performance management in the public sector, incorporating nearly 200 new references from the latest decade of performance management research. The book presents fresh evidence on the uses and effects of performance management, making it an essential resource for students, researchers, and professionals seeking to design functional performance management systems.Moving beyond the traditional New Public Management paradigm, the book critically examines how performance measurement, incorporation, and use can be purposefully designed to enhance public management and governance. With a strong didactical focus, it offers guidance on designing performance management systems that align with contemporary challenges and policy needs.Readers will benefit from a structured approach that combines theoretical insights with practical applications and cases. Whether in academia, government, or consultancy, this book equips readers with the knowledge and tools to measure and manage performance effectively.

This fully revised third edition provides a comprehensive exploration of performance management in the public sector, incorporating nearly 200 new references from the latest decade of performance management research. The book presents fresh evidence on the uses and effects of performance management, making it an essential resource for students, researchers, and professionals seeking to design functional performance management systems.Moving beyond the traditional New Public Management paradigm, the book critically examines how performance measurement, incorporation, and use can be purposefully designed to enhance public management and governance. With a strong didactical focus, it offers guidance on designing performance management systems that align with contemporary challenges and policy needs.Readers will benefit from a structured approach that combines theoretical insights with practical applications and cases. Whether in academia, government, or consultancy, this book equips readers with the knowledge and tools to measure and manage performance effectively.

This book compares the trajectories and effects of local public sector reform in Europe and fills a research gap that has existed so far in comparative public administration and local government studies.

This book discusses the trajectories of creating specialized autonomous units. An analysis of the mechanisms and measures taken for granting autonomy to specialized autonomous units and subsequently to coordinating them back is described. The book shows a range of patterns in the dynamics of specialization and coordination over 25 years.

Continuity and Change in Public Policy and Management offers a major reconsideration of patterns in long-term policymaking and organizational change. Christopher Pollitt and Geert Bouckaert use international and inter-sectoral comparison to challenge some currently fashionable models of policymaking.Combining theory development, international comparison and original case study analysis, two of Europe's leading public policy and management scholars apply and develop some of the main models of policy change and offer a revealing long-term view of policy developments since 1965. Drawing on an extensive programme of elite interviews and documentary analysis they provide an integrated treatment of national and local policymaking in two major public services - hospital care and the police - in England and Belgium. This timely book addresses the 'paradigm wars' in public policy, arguing for a nuanced intermediate position that challenges the orthodox and the post-modernists alike.This fascinating core book will be highly sought by advanced students and academics in public administration, public management, government, comparative politics or public policy courses. It will also prove to be an important tool for students in police studies and healthcare management.

This book provides a research-based analysis of public sector reforms in Pakistan. It offers a broad overview of reforms at different levels of government – including federal, provincial and local – and examines decentralization and devolution reforms in various policy sectors. It also reflects on market-oriented reforms and the steps taken to involve the private sector to build a better-governed public sector, and explores new trends in the public sector in the areas of digitalisation and disaster management. Bringing together young researchers, academics, and practitioners, the book sets a new milestone in the movement towards context-specific reform studies in both academia and the professional practice of public administration, particularly in South Asia.

This book provides a research-based analysis of public sector reforms in Pakistan. It also reflects on market-oriented reforms and the steps taken to involve the private sector to build a better-governed public sector, and explores new trends in the public sector in the areas of digitalisation and disaster management.

‘A Truly Golden Handbook, No Less Instructive than Delightful, by the Most Learned and Distinguished Professors of the Renowned University of Leuven.’ 500 Years Utopia. What would the ideal society of the future look like? In 1516, the eminent English humanist Thomas More tried his hand at imagining a perfect society on a distant island. His Utopia was published in the Flemish town of Leuven, home of a university that was established almost a century earlier. 500 years later, scholars of this university revisit More’s best-known work and reflect on the ideal society of the future, using the scientific insights of today, including perspectives which More could never have imagined. What will our cities look like a hundred years from now? How will stem cell research and 3D printing change the world? Will we be able to cure all diseases? Will we be traveling to other planets? Will computers take over? Or will humanity find a way to improve the quality of life for everyone and feed a growing world population? In A Truly Golden Handbook, more than fifty KU Leuven scholars share their science-based utopian dreams. From the creation of spare organs, artificial intelligence and the genetic future, to global governance, ecological sustainability and pathways to more equality, this visionary book offers a broad interdisciplinary look at the world of tomorrow. Contributors: All contributions were written by academics of KU Leuven. Conny Aerts, Ivo Aertsen, Marc Boogaerts, Geert Bouckaert, René Bouwen, Frederik Ceyssens, Stephan Claes, Katrijn Clémer, Sara Coemans, Goele Cornelissen, Marc Craps, Joep Crompvoets, Lieven De Cauter, Ortwin de Graef, Jan De Lepeleire, Dorien De Man, Bart De Moor, Koen Devriendt, Rudi D’Hooge, Thomas D’Hooghe, Philip Dutré, Jan Elen, Liesbet Geris, Gerard Govers, Styn Grieten, Karin Hannes, Ann Heylighen, Hilde Heynen, Rianne Janssen, Rudy Lauwereins, Koen Lemmens, Peter Lievens, Katlijn Malfliet, Jan Masschelein, Terrence Merrigan, Yves Moreau, Bart Muys, Marten Ovaere, Jan Rongé, Erik Schokkaert, Frans Schuit, Maarten Simons, Manuel Sintubin, Stéphane Symons, Rik Torfs, Chantal Van Audenhove, Kenneth Van den Bergh, André Van de Putte, Hilde Van Esch, Inge Vanfraechem, Ine Van Hoyweghen, Geertrui Van Overwalle, Peter Van Puyvelde, Arne van Stiphout, An Verburgh, Peter Vermeersch, Johan Wagemans, Lode Walgrave.

The public sector in our society has over the past two decades undergone substantial changes, as has the academic field studying Public Administration (PA). In the next twenty years major shifts are further expected to occur in the way futures are anticipated and different cultures are integrated. Practice will be handled in a relevant way, and more disciplines will be engaging in the field of Public Administration.The prominent scholars contributing to this book put forward research strategies and focus on priorities in the field of Public Administration. The volume will give clear guidance on how to redesign teaching programmes in the field and, especially for a North American readership, will provide useful insights to compare and contrast European PA with developments in other parts of the world.Ebook available in Open Access. This publication is GPRC-labeled (Guaranteed Peer-Reviewed Content).Contributors: Geert Bouckaert (KU Leuven), Werner Jann (University of Potsdam), Jana Bertels (University of Potsdam), Paul Joyce (University of Birmingham), Meelis Kitsing (Estonian Business School, Tallinn), Thurid Hustedt (Hertie School of Governance, Berlin), Tiina Randma-Liiv (Tallinn University of Technology), Martin Burgi (Ludwig Maximilians University of Munich), Philippe Bezes (Science Po Paris; CNRS), Salvador Parrado (Spanish Distance Learning University (UNED), Madrid), Mark Bovens (Utrecht University; WRR), Roel Jennissen (WRR), Godfried Engbersen (Erasmus University Rotterdam), Meike Bokhorst (WRR), Bogdana Neamtu (Babes Bolyai University, Cluj-Napoca), Christopher Pollitt (KU Leuven), Edoardo Ongaro (Open University UK, Milton Keynes), Raffaella Saporito (Bocconi University, Milan), Per Laegreid (University of Bergen), Marcel Karre (Erasmus University Rotterdam), Thomas Schillemans (Utrecht University), Martijn Van de Steen (Nederlandse School voor Openbaar Bestuur), Zeger van de Wal (National University of Singapore), Michael Bauer (University of Speyer), Stefan Becker (University of Speyer), Benoit Cathala (Centre national de la fonction publique territoriale), Filipe Teles (University of Aveiro), Denita Cepiku (Tor Vergata University of Rome), Marco Meneguzzo (Tor Vergata University of Rome), Kulli Sarapuu (Tallinn University of Technology), Leno Saarniit (Tallinn University of Technology), Gyorgy Hajnal (Corvinus University of Budapest; Centre for Social Research of the Hungarian Academy of Sciences).

Building an effective, inclusive, and accountable public administration has become a major point of attention for policymakers and academics in Ethiopia who want to realise sustainable development. This first handbook on Ethiopian Public Administration is written by Ethiopian academics and practitioner-academics and builds on PhD studies and conference papers, including studies presented at the meetings of the Ethiopian Public Administration Association (EPAA), established in 2016.Public Administration in Ethiopia presents a wide range of timely issues in four thematic parts: Governance, Human Resources, Performance and Quality, and Governance of Policies. Each of the individual chapters in this volume contributes in a different way to the overarching research questions: How can we describe and explain the contexts, the processes and the results of the post-1990 politico-administrative reforms in Ethiopia? And what are the implications for sustainable development?This book is essential for students, practitioners, and theorists interested in public administration, public policy, and sustainable development. Moreover, the volume is a valuable stepping stone for PA teaching and PA research in Ethiopia.Free ebook available at OAPEN Library, JSTOR and Project MuseContributors: Adare Assefa Mitiku (Defense Construction Enterprise), Aklilu Wubet Lema (Addis Ababa University), Alebachew Asfaw Yimer (Bahir Dar University), Annie Hondeghem (KU Leuven), Bacha Kebede Debela (Ambo University), Bahiru Deti Heyi (Dilla University), Belayneh Bogale Zewdie (Kotebe Metropolitan University), Geert Bouckaert (KU Leuven), Gutata Goshu Amante (Addis Ababa University), Bruno Broucker (KU Leuven), Challa Amdissa Jiru (Addis Ababa University), Defferew Kebebe Tessema (Addis Ababa University), Denamo Addissie Nuramo (Addis Ababa University), Deribe Assefa Aga (Ethiopian Civil Service University), Dessalegn Kebede Kedida (Oromia Police College), Frehiwot Gebrehiwot Araya (Addis Ababa City Public Service and Human Resource Development Bureau), Henok Seyoum Assefa (Ethiopian Public Administration Association, EPAA), Hirko Wakgari Amanta (Oromia State University), Hiwot Amare Tadesse (Ambo University), Kassa Teshager Alemu (Ethiopian Civil Service University), Kiflie Worku Angaw (Dilla University), Moti Mosisa Gutema (Dilla University), Solomon Gebreyohans Gebru (KU Leuven), Steve Troupin (KU Leuven), Temesgen Genie Chekol (Dire Dawa Institute of Technology), Tewelde Mezgobo Ghrmay (Mekelle University), Wondem Meuriaw Ayalew (Assosa University / Addis Ababa University), Zekarias Minota Seiko (Ethiopian Civil Service University / Addis Ababa University)

Follow-up to the handbook Public Administration in Ethiopia Improving, assuring, and maintaining the quality and relevance of education and training in Public Administration has attracted increasing attention among PA scholars and practitioners worldwide. The Handbook for Ethiopian Public Administration Program Accreditation is a follow-up to the first handbook on Ethiopian Public Administration. The new handbook zooms in on how to improve, assure, and accredit PA education and training programs in Ethiopia. It is consistent with the Pan-Africanism and African Union’s Agenda 2063 and contributes to the United Nations Sustainable Development Goals (SDGs), particularly SDGs 4 and 16.Together with the handbook Public Administration in Ethiopia (2020), the current follow-up volume is a valuable stepping stone for PA teaching and PA research in Ethiopia and therefore essential reading for students, practitioners, and theorists interested in public administration, public policy, and sustainable development. Ebook available in Open Access.

Democratic societies are being challenged to look for new ways of doing politics that involve different stakeholders, particularly citizens. This book looks at public authorities' attempts to put society at the core of public policies in the form of collaborative governance. It provides a full account of a major case from the provincial council of Gipuzkoa (Basque Country, Spain): 150 projects, more than 900 organisations, and 50.000 participants and beneficiaries. 'Pracademic' lessons learned derive from the interaction among 50 practitioners engaged in the day-to-day practice of the case and scholars from different countries. Topics included relate to major challenges that collaborative governance reforms are facing across the world: structures, institutionalisation, relationships, leadership, accountability, innovation, experimentation, communication, intangible resources, trust, and assessment of outcomes (particularly in terms of Sustainable Development Goals or SDGs. Ultimately, issues of democracy arise from a case covering a comprehensive list of policies: health, employment, elderly care, energy, cybersecurity, electromobility, artificial intelligence, immigration, education, social equity, and culture. This book is intended for students, professionals and scholars interested in fostering the study and practice of democracy.Free ebook available at OAPEN Library, JSTOR, Project Muse, and Open Research LibraryContributors: Luis F. Aguilar (National Researcher Emeritus, Mexico), Stephen Ansolabehere (Harvard University), Ander Arzelus (Diputacion Foral de Gipuzkoa), Unai Andueza (Diputacion Foral de Gipuzkoa), Ainhoa Arrona (Deusto Foundation), Xabier Barandiaran (Provincial Council of Gipuzkoa), Carmine Bianchi (University of Palermo), Geert Bouckaert (KU Leuven), Ander Caballero (Harvard University), Maria Jose Canel (University Complutense Madrid), Andoni Eizaguirre (Mondragon University), Olatz Errazkin (Diputacion Foral de Gipuzkoa), Gorka Espiau (University of the Basque Country), Naiara Goia (Diputacion Foral de Gipuzkoa), Asier Lakidain (University of the Basque Country), Miren Larrea (Deusto Foundation), Javier Lezaun (Oxford University), Peter Loge (The George Washington University), Vilma Luoma-aho (Jyvaskyla University School of Business and Economics), Ion Munoa (University of Deusto), Anne Murphy (Lancaster University), Tina Nabatchi (Syracuse University Maxwell School of Citizenship and Public Affairs), Adil Najim (Boston University), Markel Olano (Diputacion Foral de Gipuzkoa), Sonia Ospina (New York University), Elena Oyon (strategic thinker, doer and facilitator), Egoitz Pomares (University of the Basque Country), Eva Sorensen (Roskilde University), Fernando Tapia (University of the Basque Country), Jacob Torfing (Roskilde University), Alfonso Unceta (University of the Basque Country), Gregg G. Van Ryzin (Rutgers University-Newark), Sebastian Zurutuza (Provincial Council of Gipuzkoa)

Special edition on the first permanent sculpture by Jaume Plensa in Belgian public spaceAcclaimed Spanish visual artist, sculptor, designer and engraver Jaume Plensa is renowned for his ability to weave spirituality, corporeality, and collective memory into his sculptures and installations, using a wide range of materials. Many of his iconic sculptures can be found in public spaces, in some of the most evocative places in the world. The city of Leuven now joins this list with the acquisition by KU Leuven of The Four Elements, the first permanent sculpture by Jaume Plensa in Belgian public space.The sculpture The Four Elements consists of two parts in bronze, located in two places, the gallery of the KU Leuven University Library and the newly created St-Raphaël Square. The first part, Fire, commemorates the resurrection of the University Library after the devastating fire of World War I. Water, Earth, Air, the second part, rises like a totem pole on a new urban site that is a meeting point for health care and medicine.This collection of essays documents how the two parts of the sculpture and its two sites represent a broader trinity of interaction and togetherness: between the university and the city and its public spaces, between research and art, between the study of health (in this case the brain) and organizing care.Ebook available in Open Access.Read more about the sculpture The Four Elements by Jaume Plensa