Geert Bouckaert – författare
674 kr
Skickas inom 7-10 vardagar
1 658 kr
Skickas inom 5-8 vardagar
Coordination of Public Sector Organizations
Shifting Patterns of Public Management
1 103 kr
Skickas inom 10-15 vardagar
2 834 kr
Skickas inom 10-15 vardagar
841 kr
Skickas inom 10-15 vardagar
1 570 kr
Tillfälligt slut
686 kr
Tillfälligt slut
Quality Improvement in European Public Services
Concepts, Cases and Commentary
3 351 kr
Skickas inom 3-6 vardagar
Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.
1 799 kr
Skickas inom 3-6 vardagar
Part One provides a theoretical framework which helps the reader make sense of the detail contained in the later case studies. It also locates quality improvement in the special political and organizational context of the public sector. It shows how choosing a particular concept of quality has significant political and organizational consequences and also discusses how quality may be measured.
In Part Two seven case studies illuminate detailed operational issues in quality improvement by drawing on the experience of a range of different types of public services from a number of countries. The third part reviews the general lessons of the case studies in terms of fitting strategies for improvement to the purposes and circumstances of the organization in question, and reflects upon the nature of service quality and the range of approaches to its improvement.
451 kr
Skickas inom 5-8 vardagar
Organizational Performance and Measurement in the Public Sector
Toward Service, Effort and Accomplishment Reporting
1 020 kr
Skickas inom 10-15 vardagar
2 134 kr
Skickas inom 10-15 vardagar
666 kr
Skickas inom 10-15 vardagar
Local Public Sector Reforms in Times of Crisis
National Trajectories and International Comparisons
2 134 kr
Skickas inom 10-15 vardagar
Coordination of Public Sector Organizations
Shifting Patterns of Public Management
1 071 kr
Skickas inom 10-15 vardagar
1 744 kr
Skickas inom 5-8 vardagar
1 496 kr
Skickas inom 10-15 vardagar
1 496 kr
Skickas inom 10-15 vardagar
573 kr
Skickas inom 5-8 vardagar
554 kr
Skickas inom 5-8 vardagar
Public Administration in Ethiopia
Case Studies and Lessons for Sustainable Development
708 kr
Skickas inom 5-8 vardagar
209 kr
Skickas
Building Collaborative Governance in Times of Uncertainty
Pracademic Lessons from the Basque Gipuzkoa Province
385 kr
Skickas inom 5-8 vardagar
480 kr
Skickas inom 5-8 vardagar
557 kr
Skickas inom 5-8 vardagar