David Barrow – författare
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It aims to help business leaders continually evaluate challenges and provides solutions to improve efficiencies across the service streams
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556 kr
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426 kr
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An Education in Service Management – A guide to building a successful service management career and delivering organisational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.427 kr
Läs direkt efter köp
An Education in Service Management – A guide to building a successful service management career and delivering organisational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.370 kr
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265 kr
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The Oxford Learner’s Dictionary defines allyship as:
“the state of being an ally (= a person who helps and supports somebody) to a particular group of people that you yourself do not belong to, in order to help ensure their basic rights and ability to be happy and successful in society”
This book exposes the problems that arise from a patriarchal or narrow-minded work culture. It tells the story of professionals in multiple industries where they are confronted by male dominance or discrimination. We see how characters become allies for each other to support personal and professional development.
Allyship Actually follows Lucy – a spirited newcomer to the tech industry – and David – a seasoned professional – as their paths and those of other characters cross in unexpected ways, against a bustling London backdrop.
The characters’ careers develop amid toxic cultures. Based on real-life events, the narrative gives a vivid depiction of Lucy and David’s frustration with outdated work cultures, and their efforts to support colleagues suffering inequity or harassment.
697 kr
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265 kr
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370 kr
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371 kr
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442 kr
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