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431 kr
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It aims to help business leaders continually evaluate challenges and provides solutions to improve efficiencies across the service streams
183 kr
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279 kr
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193 kr
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337 kr
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222 kr
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222 kr
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141 kr
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50 kr
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The delightfully stylish and funny debut book from Sebastian Walker Award winner David Barrow, shortlisted for the Waterstones Children''s Book Prize 2016 with Have You Seen My Elephant?Fergus Barnaby is going on holiday. He has packed his suitcase... but there''s something missing.He has lent his bucket and spade to Fred!And his swimming goggles to Emily Rose!And his kite to Teddy!Off he goes to fetch them - will the holiday ever begin? Visit David at davebarrowillustration.co.uk and follow him at @DaveBarrow3.
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*Shortlisted for the Telegraph Sports Book Awards 2020 - Children''s Book of the Year*Aardvark is only small and the Big Race is long and hard. But Aardvark is going to join in and give it everything she''s got!A heart-warming, stylish and delightfully funny celebration of taking part rather than winning from Sebastian Walker Award winner David Barrow.If you love Julia Donaldson''s The Ugly Five, you will love this.The Big Race is packed full of wonderful African animals including an aardvark, crocodile, cheetah, buffalo and African hoopoe. Visit David at davebarrowillustration.co.uk and follow him at @DaveBarrow3.
270 kr
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107 kr
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423 kr
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140 kr
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97 kr
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145 kr
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462 kr
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560 kr
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431 kr
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An Education in Service Management – A guide to building a successful service management career and delivering organisational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.431 kr
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An Education in Service Management – A guide to building a successful service management career and delivering organisational success
IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts.
ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how:
Working in or with ITSM enables you to build a career that spans global industries, locations and sectors;ITSM roles vary from service desk analyst to chief technology officer or consultant; andAs a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.370 kr
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267 kr
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The Oxford Learner’s Dictionary defines allyship as:
“the state of being an ally (= a person who helps and supports somebody) to a particular group of people that you yourself do not belong to, in order to help ensure their basic rights and ability to be happy and successful in society”
This book exposes the problems that arise from a patriarchal or narrow-minded work culture. It tells the story of professionals in multiple industries where they are confronted by male dominance or discrimination. We see how characters become allies for each other to support personal and professional development.
Allyship Actually follows Lucy – a spirited newcomer to the tech industry – and David – a seasoned professional – as their paths and those of other characters cross in unexpected ways, against a bustling London backdrop.
The characters’ careers develop amid toxic cultures. Based on real-life events, the narrative gives a vivid depiction of Lucy and David’s frustration with outdated work cultures, and their efforts to support colleagues suffering inequity or harassment.
697 kr
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267 kr
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370 kr
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374 kr
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264 kr
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264 kr
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