David P. Norton – författare

The Balanced Scorecard translates a company's vision and strategy into a coherent set of performance measures. The four perspectives of the scorecard--financial measures, customer knowledge, internal business processes, and learning and growth--offer a balance between short-term and long-term objectives, between outcomes desired and performance drivers of those outcomes, and between hard objective measures and softer, more subjective measures. In the first part, Kaplan and Norton provide the theoretical foundations for the Balanced Scorecard; in the second part, they describe the steps organizations must take to build their own Scorecards; and, finally, they discuss how the Balanced Scorecard can be used as a driver of change.

This volume provides a one-stop resource, compiling current research on developments in strategic materials. It is a collection of papers from The American Ceramic Society s 32nd International Conference on Advanced Ceramics and Composites, January 27-February 1, 2008. Papers included in this issue come from five symposia: "Thermoelectric Materials for Power Conversion;" "Basic Science of Multifunctional Ceramics;" "Science of Ceramic Interfaces;" "Geopolymers;" and "Materials for Solid State Lighting." This is a valuable, up-to-date resource for researchers working in the field.

This proceedings issue contains a collection of 11 papers presented during the 33rd International Conference on Advanced Ceramics and Composites, January, 2009. Papers in this proceedings were presented from one of the three symposia listed below: Symposium 6 - Key Materials and Technologies for Efficient Direct Thermal-to-Electrical Conversion; Symposium 11 - Symposium on Advanced Dielectrics, Piezoelectric, Ferroelectric, and Multiferroic Materials; Focused Session 2 - Materials for Solid State Lighting.

The unique feature of laser beams to deliver intense light at a specific photon energy makes lasers useful and enabling in the processing of advanced materials. The availability of high-intensity laser sources over a wide spectral and temporal range has inspired advances in both the fundamental understanding of laser-solid interactions and the application of lasers in materials processing and characterization. This progress has resulted in a growing acceptance of lasers in material and device synthesis. For instance, pulsed-laser deposition has emerged as an important process for growing high-quality metal-oxide thin films, including high-Tc superconductors, dielectric materials, magnetoresistive materials and semiconducting oxides. This book, first published in 2001, brings together materials science and technology communities to discuss recent progress of laser ablation both in fundamental studies and applications. Topics include: fundamentals of laser desorption and ablation; laser-driven nanoparticle formation; laser direct writing; lasers in micromachining and surface modification; laser-based deposition of oxides and pulsed-laser deposition.

In a world of stiffening competition, business strategy is more crucial than ever. Yet most organizations struggle in this area--not with formulating strategy but with executing it, or putting their strategy into action. Owing to execution failures, companies realize just a fraction of the financial performance promised in their strategic plans. It doesn't have to be that way, maintain Robert Kaplan and David Norton in The Execution Premium. Building on their breakthrough works on strategy-focused organizations, the authors describe a multistage system that enables you to gain measurable benefits from your carefully formulated business strategy.This book shows you how to: Develop an effective strategy--with tools such as SWOT analysis, vision formulation, and strategic change agendas Plan execution of the strategy--through portfolios of strategic initiatives linked to strategy maps and Balanced Scorecards Put your strategy into action--by integrating operational tools such as process dashboards, rolling forecasts, and activity-based costing Test and update your strategy--using carefully designed management meetings to review operational and strategic data Drawing on extensive research and detailed case studies from a broad array of industries, The Execution Premium presents a systematic and proven framework for achieving the financial results promised by your strategy.

More than a decade ago, Robert S. Kaplan and David P. Norton introduced the Balanced Scorecard, a revolutionary performance measurement system that allowed organizations to quantify intangible assets such as people, information, and customer relationships. Then, in The Strategy-Focused Organization, Kaplan and Norton showed how organizations achieved breakthrough performance with a management system that put the Balanced Scorecard into action. Now, using their ongoing research with hundreds of Balanced Scorecard adopters across the globe, the authors have created a powerful new tool--the "strategy map"--that enables companies to describe the links between intangible assets and value creation with a clarity and precision never before possible. Kaplan and Norton argue that the most critical aspect of strategy--implementing it in a way that ensures sustained value creation--depends on managing four key internal processes: operations, customer relationships, innovation, and regulatory and social processes.The authors show how companies can use strategy maps to link those processes to desired outcomes; evaluate, measure, and improve the processes most critical to success; and target investments in human, informational, and organizational capital. Providing a visual "aha!" for executives everywhere who can't figure out why their strategy isn't working, Strategy Maps is a blueprint any organization can follow to align processes, people, and information technology for superior performance.

Most organizations consist of multiple business and support units, each populated by highly trained, experienced executives. But often the efforts of individual units are not coordinated, resulting in conflicts, lost opportunities, and diminished performance. Robert S. Kaplan and David P. Norton argue that the responsibility for this critical alignment lies with corporate headquarters. In this book, the authors apply their revolutionary Balanced Scorecard management system to corporate-level strategy, revealing how highly successful enterprises achieve powerful synergies by explicitly defining corporate headquarters' role in setting, coordinating, and overseeing organizational strategy. Based on extensive field research in organizations worldwide, Alignment shows how companies can build an enterprise-level Strategy Map and Balanced Scorecard that clearly articulate the "enterprise value proposition": how the enterprise creates value above that achieved by individual business units operating alone.The book provides case studies, actionable frameworks, and sample scorecards that show how to align business and support units, boards of directors, and external partners with the corporate strategy and create a governance process that will ensure that alignment is sustained. The next breakthrough in strategy execution from the field's premier thinkers, Alignment shows how today's companies can unlock unrealized value from enterprise synergies.