David Solnet – författare
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4 produkter
Service Management Principles for Hospitality and Tourism
Av Jay Kandampully, David Solnet
Häftad, 2015
2310 kr
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Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.
Service Management Principles for Hospitality and Tourism
Av Jay Kandampully, David Solnet
Häftad, 2018
2180 kr
Lägg i varukorg
Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs within the context of personal relationships and experience.
Service Management Principles for Hospitality & Tourism in the Age of Digital Technology
Av Jay Kandampully, David Solnet
Häftad, 2024
621 kr
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Service Management Principles for Hospitality & Tourism in the Age of Digital Technology 4th edition was developed through many years of teaching service management mainly to hospitality and tourism management students. This edition ensures that the content of this book remains current and includes …
Service Management Principles for Hospitality & Tourism
Av Jay Kandampully, David Solnet
Häftad, 2019
645 kr
Tillfälligt slut
Research, teaching interests and collective industry experiences have led to a strong belief that service management theory provides a vital conceptual framework with near perfect applicability in hospitality and tourism.Service Management Principles for Hospitality & Tourism guides managers to a …
