Deborah M. Figart – författare

In today's service economy, many jobs require that applicants have a smiling face, helpful disposition and the ability to interact in a friendly manner with others. Or in the case of law enforcement or bill collecting, an employee can be required to be less friendly and more harsh in his or her interaction with customers or criminals.

Jobs that require emotional labor typically necessitate contact with other people external to or within the organization, usually involving face-to-face or voice-to-voice contact, especially in service work. Emotional labor requires employees to give something of themselves to others with whom they have no ongoing personal relationship.

Emotional Labor in the Service Economy, a special issue of THE ANNALS, discusses the many aspects of emotional labor in a variety of job settings and cross-disciplinary examples. Articles in this important issue highlight:

· Emotional Demands at Work

· Financial Penalty for Doing Caring Work

· Psychological Consequences of Emotional Labor

· Rules Regulating Emotional Displays in Jobs or Job Requirements

Emotional labor has gained increased recognition as it grows to affect productivity and generates profit. This special issue of THE ANNALS is a valuable resource to researchers, scholars and professionals in all areas to provide insight into this important topic.

''Standard economics has a narrow and distorted vision of what ''the economy'' is, and how it works. Gender scholars are on the forefront of developing better, more encompassing models of human provisioning for well-being. This volume presents a wonderful sampling of these new theoretical and empirical developments.''- Paula England, New York University, US

''This is an impressive collection that delves deeply and broadly into the myriad ways that gender shapes and alters economic lives and illuminates complex facets of the economic and social provisioning process across the globe. The chapters, by an exciting variety of researchers, policy analysts, and practitioners from numerous fields, present a consistent and persuasive vision of economic well-being as critical to the flourishing of all people.''- Myra H. Strober, Stanford University, US

In the aftermath of global economic downturn, it has never been more important to understand how gender relates to economic life and well-being. This interdisciplinary collection of original research details key areas of intersection, provides a comprehensive overview of the current state of research and proposes avenues for further investigation.

The Handbook illuminates complex facets of the economic and social provisioning process across the globe. The contributors - academics, policy analysts and practitioners from wide-ranging areas of expertise - discuss the methodological approaches to, and analytical tools for, conducting research on the gender dimension of economic life. They also provide analyses of major issues facing both developed and developing countries. Topics explored include civil society, discrimination, informal work, working time, central bank policy, health, education, food security, poverty, migration, environmental activism and the financial crisis.

Economists, sociologists and political scientists will find this book to be an invaluable research tool, as will academics, researchers and students with an interest in economics - particularly feminist economics - gender studies and global studies.

Contributors: R. Albelda, N. Banks, D.K. Barker, S. Bergeron, H. Boushey, E. Braunstein, S. Charusheela, Z. Emami, D.M. Figart, A. Gaye, J. Ham, C. Harders, A. Hegewisch, E. Hirsh, H. Hollingdale, B.E. Hopkins, M. Kim, E.M. King, J. Klugman, M. Kovacevic, K. Krupp, D. Lallement, H. Liepmann, P. Madhivanan, N. Mansour, E. McCrate, L. McIntyre, N. Menon, J.A. Nelson, V.T. Nguyen, A. North, P.E. Perkins, V.S. Peterson, A. Philipose, J. Plantenga, M. Power, C. Remery, K. Rondeau, M. Saffar, S. Seguino, N. Stecy-Hildebrandt, E. Unterhalter, Y. van der Meulen Rodgers, I. van Staveren, T.L. Warnecke, R. Watterson, D. Weichselbaumer, B. Young, E. Zambrano

Comprising cutting-edge work on the state of social economics today, this theoretically diverse book includes strong emphasis on the role of ethics, morality, identity, and society in economic theorizing.

Much existing economic theory overlooks ethics. Rather than situating the market and values at separate extremes of a continuum, Ethics and the Market contends that the two are necessarily and intimately related. This volume brings together some of the best work in the social economics tradition, with strong contributions and pedagogy, and a cross-national blend of economics, philosophy, and policy. The contributors embed the economic within the social, rather than viewing ''the economy'' and ''society'' as separable spheres of life activity, and in so doing, three key themes are illuminated, corresponding to the volume''s tripartite structure:

Ethics and the Market illuminates the diverse and dynamic theoretical approaches that are employed in social economics, reflecting on their continuously evolving relationship with neoclassical economics. Taking an innovative approach, this integrative book challenges traditional ways of thinking, and will prove vital reading for students and academics in the fields of Economics, Sociology, Gender Studies, and Public Policy.

Comprising cutting-edge work on the state of social economics today, this theoretically diverse book includes strong emphasis on the role of ethics, morality, identity, and society in economic theorizing.

Much existing economic theory overlooks ethics. Rather than situating the market and values at separate extremes of a continuum, Ethics and the Market contends that the two are necessarily and intimately related. This volume brings together some of the best work in the social economics tradition, with strong contributions and pedagogy, and a cross-national blend of economics, philosophy, and policy. The contributors embed the economic within the social, rather than viewing ''the economy'' and ''society'' as separable spheres of life activity, and in so doing, three key themes are illuminated, corresponding to the volume''s tripartite structure:

Ethics and the Market illuminates the diverse and dynamic theoretical approaches that are employed in social economics, reflecting on their continuously evolving relationship with neoclassical economics. Taking an innovative approach, this integrative book challenges traditional ways of thinking, and will prove vital reading for students and academics in the fields of Economics, Sociology, Gender Studies, and Public Policy.

Living wage activism has spanned time and space, reaching across decades and national boundaries. Conditions generating living wage movements early in the twentieth century have resurfaced in the twenty-first century, only on a global scale: ''sweated'' labour, macroeconomic instability, and job insecurity.Upon reviewing the empirical evidence, the book''s contributors make strong cases both for and against living wage activism. The effective blend of historical, contemporary, and global perspectives provides opportunities for teachers, scholars, and activists to evaluate how we can address low pay at the organizational and macroeconomic levels.

Living wage activism has spanned time and space, reaching across decades and national boundaries. Conditions generating living wage movements early in the twentieth century have resurfaced in the twenty-first century, only on a global scale: ''sweated'' labour, macroeconomic instability, and job insecurity.Upon reviewing the empirical evidence, the book''s contributors make strong cases both for and against living wage activism. The effective blend of historical, contemporary, and global perspectives provides opportunities for teachers, scholars, and activists to evaluate how we can address low pay at the organizational and macroeconomic levels.