Dirk Schneider – författare
594 kr
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487 kr
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487 kr
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571 kr
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576 kr
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566 kr
Läs direkt efter köp
576 kr
Skickas inom 10-15 vardagar
566 kr
Läs direkt efter köp
576 kr
Skickas inom 10-15 vardagar
571 kr
Läs direkt efter köp
576 kr
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476 kr
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561 kr
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The dynamic changes in the market and the competitive environment demand a reorientation of marketing strategies. Developing and cultivating direct customer relationships and building customer trust are becoming key success factors. With new technologies such as broadband internet and mobile communication, companies are able to create closer dialogs with key customers. These new technologies will have far-reaching consequences for marketing, sales and customer service. This book analyses the enduring changes marketing is undergoing and present the four most important new concepts: Holistic brand management, customer relationship marketing, real-time marketing and multi-channel marketing. The text is accompanied by selected case studies from all over the world.
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