Douglas K. Smith – författare

The definitive classic on high-performance teams The Wisdom of Teams is the definitive work on how to create high-performance teams in any organization. Having sold nearly a half million copies and been translated into more than fifteen languages, the authors' clarion call that teams should be the basic unit of organization for most businesses has permanently shaped the way companies reach the highest levels of performance. Using engaging case studies and testimonials from both successful and failed teams--ranging from Fortune 500 companies to the U.S. Army to high school sports--the authors explain the dynamics of teams both in great detail and with a broad view. Their conclusions and prescriptions span the familiar to the counterintuitive: * Commitment to performance goals and common purpose is more important to team success than team building. * Opportunities for teams exist in all parts of the organization. * Real teams are the most successful spearheads of change at all levels. * Working in teams naturally integrates performance and learning. * Team "endings" can be as important to manage as team "beginnings."Wisdom lies in recognizing a team's unique potential to deliver results and in understanding its many benefits--development of individual members, team accomplishments, and stronger companywide performance. Katzenbach and Smith's comprehensive classic is the essential guide to unlocking the potential of teams in your organization.

"Performance begins with focusing on outcomes instead of activities. In my experience, most people in most organizations most of the time do the reverse. They concentrate their efforts on the pursuit of activities instead of outcomes. As a result, they rarely set or achieve performance results that matter." Today's performance challenges demand outcomes-both financial and nonfinancial-that must simultaneously benefit customers, shareholders, employees, and management. Therein lies a cycle of sustainable performance that functions as a framework to ensure your organization's goals are set, met, and balanced for today's business world. Make Success Measurable! enables you to avoid activity-based goals that can go on indefinitely, and articulate aggressive outcome-based goals that are specific, measurable, achievable, relevant, and time-bound. This is a how-to book, emphasizing outcomes as opposed to actions in setting goals. You'll learn how to: Set goals that matter to customers, shareholders, and funders. Set nonfinancial as well as financial goals and link them together. Understand and use outcome-based goals that support success while avoiding activity-based goals that produce failure. Select and use management disciplines needed to achieve your goals. Smith provides the what's and why's behind today's performance challenges and shows how to convert them into measurable concrete achievements. Using an innovative approach, Smith divides each chapter into an explanatory Mindbook section and a practice Workbook section. The Mindbook sections provide descriptions and explain key concepts, frameworks, tools, and techniques. They seek to build your intellectual understanding of how to set and achieve the performance goals that matter. The Workbook sections include detailed examples and exercises that you and your colleagues can use to practice the concepts, tools, and techniques put forth in the Mindbook section. Workbook exercises allow you to convert understanding into action-and action into results! "Doug Smith's work on performance and measurement has been an invaluable management resource for us. We believe that if you can't measure it, you can't improve it. Thanks to Doug, we can focus on the right measures to drive performance against today's many new and different challenges throughout our enterprise."-Leon Gorman, President, L.L. Bean, Inc. "Make Success Measurable! is a practical and powerful step-by-step guide to setting and achieving the goals we all need to accomplish in a constantly changing and challenging world."-Charles Dolan, Chairman, Cablevision Systems Corporation. "No one writes as clearly about today's key management issues as Doug Smith. Whether you're in a small eCommerce startup or a large, already established organization, the frameworks, tools, techniques, and exercises contained in this book are the only things you'll need to manage the performance that matters to your customers, your people, and your shareholders."-Steve Goldstein, CEO, eChores and former CEO, American Express Bank. "Achieving results that matter-to donors and clients-is the true measure of success for any nonprofit organization. This book provides a thoughtful and extremely practical guide for setting goals and effectively meeting them. It is an absolutely indispensable tool for leaders and a model for good management."-Jenna Dorn, President, National Museum of Health.

Quickly acquire the knowledge and skills you need to confidentlyadminister, score, and interpret individual achievement tests Essentials of Individual Achievement Assessment covers theachievement tests used in educational planning, transitionalprogramming for students with disabilities, and career/vocationalplanning-including the major individually administered tests suchas the Wechsler Individual Achievement Test (WIAT-II), Kaufman Testof Educational Achievement (K-TEA), Peabody Individual AchievementTest-Revised (PIAT-R), and the Wide Range Achievement Test-3(WRAT3(TM)). To use these tests properly, professionals need anauthoritative source of advice and guidance on how to administer,score, and interpret them. Written by school psychologist DouglasK. Smith, Essentials of Individual Achievement Assessment is thatsource. Like all the volumes in the Essentials of Psychological Assessmentseries, this book is designed to help busy mental healthprofessionals quickly acquire the knowledge and skills they need tomake optimal use of major psychological assessment instruments.Each concise chapter features numerous callout boxes highlightingkey concepts, bulleted points, and extensive illustrative material,as well as test questions that help you gauge and reinforce yourgrasp of the information covered. Essentials of Individual Achievement Assessment providesstep-by-step guidance on test administration, scoring, andinterpretation. As well, the author provides his expert assessmentof the tests' relative strengths and weaknesses, valuable advice ontheir clinical applications, and several illuminating casereports. Other titles in the Essentials of Psychological Assessmentseries: Essentials of WJ IIITM Tests of Achievement AssessmentEssentials of WJ IIITM Cognitive Abilities AssessmentEssentials of Career Interest AssessmentEssentials of WISC-III and WPPSI-R AssessmentEssentials of Cross-Battery AssessmentEssentials of Nonverbal AssessmentEssentials of Cognitive Assessment with KAIT and Other KaufmanMeasuresEssentials of NEPSY Assessment For a complete list of books in our Essentials of PsychologicalAssessment series, visit us on the Web at: www.essentials.wiley.com

An essential guide for any small group that must deliver team performance. With the demand for project-oriented work and faster, more nimble responses, successful small-group performance is more crucial than ever. Katzenbach and Smith, authors of the international bestseller The Wisdom of Teams, have again joined forces, revealing how to implement the disciplines, frameworks, tools, and techniques required for team- and small-group performance. Combining their insights and practical strategies, they offer concepts and pragmatic, doable exercises for team leaders and team members to deliver results. Hot topics covered include: why small-group performance demands expertise at two disciplines, team level and leader level, instead of one; virtual teams; and global teams. This book combines practical exercises with cutting-edge insights, and both authors are authorities on the subject. Attend a featured author workshop at the 13th International Conference on Work Teams: Collaborating for Competitive Advantage, September 23-25, 2002, in Dallas, TX. For information, contact the Center for the Study of Work Teams at 940 565 3096 or visit them online at www.workteams.unt.edu.