Glenn Rifkin - Böcker
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In a business era in which executives are taken away in handcuffs and corporate malfeasance and scandal dominates the business headlines, there is tremendous value in the stories of ethical companies and spiritual business leaders. The CEO and the Monk is one such compelling story, the story of KeySpan, the nation's fifth largest energy giant and a profitable, Fortune 500 company, and the two KeySpan executives one a former monks whose unique working relationship is based on something as simple and powerful as "doing the right thing." This isn't yet another prescriptive business guide written by breathless consultants. It is a story about a real business and how two unusual and dedicated humanists can keep their eyes on profits and ethics at the same time.
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It's one of the thorniest management problems around: dealing with unmotivated, low-performing employees. It's easy to point the finger of blame at them. But in most companies, it's the reward system, not the workforce, that's causing poor attitudes and performance: many reward systems actually discourage desired behaviors while rewarding the very actions that drive executives crazy. In Reward Systems: Does Yours Deliver? Steve Kerr describes the steps you must take to create an effective reward system: - Clarify what you mean by "performance" -- in ways that help employees understand how they can support what you're trying to accomplish - Devise an effective performance-measurement system that distinguishes between metrics used for control and those used for employees' development - Design a reward system that motivates people to do what you want them to do while also meeting their needs To get the most from employees, you don't need to add headcount, upgrade your IT capabilities, or hire consultants. You do need to develop the right reward system. This book shows you how. From our new Memo to the CEO series -- solutions-focused advice from today's leading practitioners.