James McCroskey – författare

Nonverbal Behavior in Interpersonal Relations offers a complete and precise explanation of the principles of nonverbal communication and their application in everyday life.

The authors draw from a wide variety of disciplines and upon their vast experience as instructors, consultants, and corporate trainers to offer a unique blend of social scientific and humanistic approaches to the study of nonverbal behavior. This well-researched book offers conclusions about the research in an easy-to-read style. Each chapter includes exercises, activities, self-tests, or questionnaires that help readers explore and understand the actual and potential impact of nonverbal behaviors on communication. The text also helps readers build the skills they will need to become competent nonverbal communicators in today's global community.

A “handbook” for communicating in the work environment

Assuming a unique perspective for an organizational communication text, this book focuses students on how to communicate with managers and peers to survive, thrive and prosper in organizational environments.

This “survival guide for employees” centers on understanding how and why managers communicate the way they do and how employees can adapt their own communication skills to be more effective in the organizational environment. Students who master the study guide objectives in this book will be better prepared to function in real organizational situations. This text provides clear and concise guidelines, along with a foundation of theory and scholarship, to help students become more effective communicators in today's workforce.

Learning GoalsUpon completingthis book, readers will be able to:

Communicate effectively with managers and peers Understand how and why managers communicate the way they do Differentiate between good and poor communication skills