Jeffrey R. Yost – författare

The evolution of the multi-billion-dollar computer services industry, from consulting and programming to data analytics and cloud computing, with case studies of important companies.

The computer services industry has worldwide annual revenues of nearly a trillion dollars and employs millions of workers, but is often overshadowed by the hardware and software products industries. In this book, Jeffrey Yost shows how computer services, from consulting and programming to data analytics and cloud computing, have played a crucial role in shaping information technology—in making IT work. Tracing the evolution of the computer services industry from the 1950s to the present, Yost provides case studies of important companies (including IBM, Hewlett Packard, Andersen/Accenture, EDS, Infosys, and others) and profiles of such influential leaders as John Diebold, Ross Perot, and Virginia Rometty. He offers a fundamental reinterpretation of IBM as a supplier of computer services rather than just a producer of hardware, exploring how IBM bundled services with hardware for many years before becoming service-centered in the 1990s.

Yost describes the emergence of companies that offered consulting services, data processing, programming, and systems integration. He examines the development of industry-defining trade associations; facilities management and the firm that invented it, Ross Perot''s EDS; time sharing, a precursor of the cloud; IBM''s early computer services; and independent contractor brokerages. Finally, he explores developments since the 1980s: the transformations of IBM and Hewlett Packard; the offshoring of enterprises and labor; major Indian IT service providers and the changing geographical deployment of U.S.-based companies; and the paradigm-changing phenomenon of cloud service.

Computer: A History of the Information Machine traces the history of the computer and its unlimited, information-processing potential.

Comprehensive and accessibly written, this fully updated fourth edition adds new chapters on the globalization of information technology, the rise of social media, fake news, and the gig economy, and the regulatory frameworks being put in place to tame the ubiquitous computer. Computer is an insightful look at the pace of technological advancement and the seamless way computers are integrated into the modern world. The authors examine the history of the computer, including the first steps taken by Charles Babbage in the nineteenth century, and how wartime needs and the development of electronics led to the giant ENIAC, the first electronic computer. For a generation IBM dominated the computer industry. In the 1980s, the desktop PC liberated people from room-sized mainframe computers. Next, laptops and smartphones made computers available to half of the world’s population, leading to the rise of Google and Facebook, and powerful apps that changed the way we work, consume, learn, and socialize.

The volume is an essential resource for scholars and those studying computer history, technology history, and information and society, as well as a range of courses in the fields of computer science, communications, sociology, and management.

Computer: A History of the Information Machine traces the history of the computer and its unlimited, information-processing potential.

Comprehensive and accessibly written, this fully updated fourth edition adds new chapters on the globalization of information technology, the rise of social media, fake news, and the gig economy, and the regulatory frameworks being put in place to tame the ubiquitous computer. Computer is an insightful look at the pace of technological advancement and the seamless way computers are integrated into the modern world. The authors examine the history of the computer, including the first steps taken by Charles Babbage in the nineteenth century, and how wartime needs and the development of electronics led to the giant ENIAC, the first electronic computer. For a generation IBM dominated the computer industry. In the 1980s, the desktop PC liberated people from room-sized mainframe computers. Next, laptops and smartphones made computers available to half of the world’s population, leading to the rise of Google and Facebook, and powerful apps that changed the way we work, consume, learn, and socialize.

The volume is an essential resource for scholars and those studying computer history, technology history, and information and society, as well as a range of courses in the fields of computer science, communications, sociology, and management.