Lawrence Polsky – författare
212 kr
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THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIME
Employees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.
Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, andskill. Learn the most effective language for:
Articulating new company initiativesResponding to questions with confidenceEasing employees'' fearsClarifying roles and responsibilitiesAddressing resistance and performance problemsPraise for Perfect Phrases for Communicating Change
"Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.”John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University
"Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change."Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change
“Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.”Edward Ferris, Assistant Professor, The New School for Management and Urban Policy
"In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques."Mitch Pisik, President and CEO, Breckwell Products
161 kr
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THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIME
Employees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval.
Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, andskill. Learn the most effective language for:
Articulating new company initiativesResponding to questions with confidenceEasing employees' fearsClarifying roles and responsibilitiesAddressing resistance and performance problemsPraise for Perfect Phrases for Communicating Change
"Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.”John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University
"Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change."Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change
“Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.”Edward Ferris, Assistant Professor, The New School for Management and Urban Policy
"In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques."Mitch Pisik, President and CEO, Breckwell Products
194 kr
Skickas inom 3-6 vardagar
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it's with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisorAn underperforming employeeA peer's disruptive work habitsUnreasonable or unethical customer requestsAbrupt, rude, and unprofessional coworkers
217 kr
Läs direkt efter köp
THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME
Conflict in the workplace is inevitable. When you have the right words and phrases at your command, you can quickly resolve any disagreement—and prevent it from spreading into an uncontrollable fire.
Perfect Phrases for Conflict Resolution has hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above the conflict and focus on solving the problem, whether it''s with an employee, boss, customer, supplier, or coworker. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisorAn underperforming employeeA peer''s disruptive work habitsUnreasonable or unethical customer requestsAbrupt, rude, and unprofessional coworkers
248 kr
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Turn any disagreement, conflict, and personality clash into productive dialog with Perfect Phrases for Communications
Two eBooks in One!
Conflict in the workplace is inevitable. But you don’t have to sit back and watch it spread into an uncontrollable fire. When you have the right words and phrases on hand, you can resolve any disagreement and get things back on track in no time—and Perfect Phrases for Communications provides everything you need at the touch of a button.
This two-in-one eBook package contains:
Perfect Phrases for Conflict Resolution
Get access to hundreds of ready-to-use phrases, dialogs, and practice scripts to help you rise above any workplace conflict and focus on solving the problem. This handy, quick-reference guide provides effective language for dealing with:
A micromanaging supervisorAn underperforming employeeA peer''s disruptive work habitsUnreasonable or unethical customer requestsAbrupt, rude, and unprofessional coworkersPerfect Phrases for Dealing with Difficult People
Whether you work for the proverbial “boss from hell,” manage an office packed with “personalities,” or juggle in a three-ring circus of cranky clients, crazy customers, and annoying associates, you''ll find just the right words for every situation, including:
Dealing with brutal bosses and confrontational coworkersTurning explosive situations into mutually rewarding onesHandling angry customers and demanding clientsMotivating unproductive workers and irresponsible vendors
336 kr
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