Maria Jose Sousa – författare

Recent advances in digitization are transforming healthcare, education, tourism, information technology, and some other sectors. Social media analytics are tools that can be used to measure innovation and the relation of the companies with the citizens. This book comprises state-ofthe-art social media analytics, and advanced innovation policies in the digitization of society. The number of applications that can be used to create and analyze social media analytics generates large amounts of data called big data, including measures of the use of the technologies to develop or to use new services to improve the quality of life of the citizens. Digitization has applications in fields from remote monitoring to smart sensors and other devices. Integration generates data that need to be analyzed and visualized in an easy and clear way, that will be some of the proposals of the researchers present in this book. This volume offers valuable insights to researchers on how to design innovative digital analytics systems and how to improve information delivery remotely.

Recent advances in digitization are transforming healthcare, education, tourism, information technology, and some other sectors. Social media analytics are tools that can be used to measure innovation and the relation of the companies with the citizens. This book comprises state-ofthe-art social media analytics, and advanced innovation policies in the digitization of society. The number of applications that can be used to create and analyze social media analytics generates large amounts of data called big data, including measures of the use of the technologies to develop or to use new services to improve the quality of life of the citizens. Digitization has applications in fields from remote monitoring to smart sensors and other devices. Integration generates data that need to be analyzed and visualized in an easy and clear way, that will be some of the proposals of the researchers present in this book. This volume offers valuable insights to researchers on how to design innovative digital analytics systems and how to improve information delivery remotely.

Due to advances in technology, particularly in artificial intelligence and robotics, the service sector is being reshaped, and AI may even be necessary for survival of the service industries. Innovations in digital technology lead to improving processes and, in many situations, are a solution to improving the efficiency and the quality of processes and services. This volume examines in depth how AI innovation is creating knowledge, improving efficiency, and elevating quality of life for millions of people and how it applies to the service industry. This volume addresses advances, issues, and challenges from several points of view from diverse service areas, including healthcare, mental health, finance, management, learning and education, and others. The authors demonstrate how service practices can incorporate the subareas of AI, such as machine learning, deep learning, blockchain, big data, neural networks, etc.

The diverse roster of chapter authors includes 48 scholars from different fields, (management, public policies, accounting, information technologies, engineering, medicine) along with executives and managers of private enterprises and public bodies in different sectors, from life sciences to healthcare. Several chapters also evaluate AI’s application in service industries during the COVID-19 era.

This book, Incorporating AI Technology in the Service Sector: Innovations in Creating Knowledge, Improving Efficiency, and Elevating Quality of Life, provides professionals, administrators, educators, researchers, and students with useful perspectives by introducing new approaches and innovations for identifying future strategies for service sector companies.

Due to advances in technology, particularly in artificial intelligence and robotics, the service sector is being reshaped, and AI may even be necessary for survival of the service industries. Innovations in digital technology lead to improving processes and, in many situations, are a solution to improving the efficiency and the quality of processes and services. This volume examines in depth how AI innovation is creating knowledge, improving efficiency, and elevating quality of life for millions of people and how it applies to the service industry. This volume addresses advances, issues, and challenges from several points of view from diverse service areas, including healthcare, mental health, finance, management, learning and education, and others. The authors demonstrate how service practices can incorporate the subareas of AI, such as machine learning, deep learning, blockchain, big data, neural networks, etc.

The diverse roster of chapter authors includes 48 scholars from different fields, (management, public policies, accounting, information technologies, engineering, medicine) along with executives and managers of private enterprises and public bodies in different sectors, from life sciences to healthcare. Several chapters also evaluate AI’s application in service industries during the COVID-19 era.

This book, Incorporating AI Technology in the Service Sector: Innovations in Creating Knowledge, Improving Efficiency, and Elevating Quality of Life, provides professionals, administrators, educators, researchers, and students with useful perspectives by introducing new approaches and innovations for identifying future strategies for service sector companies.

Digital technologies is a major emerging area to invest and research in new models of health management. Future health scenarios are constituted by technologies in health and clinical decision-making systems. This book provides a unique multidisciplinary approach for exploring the potential contribution of AI and digital technologies in enabling global healthcare systems to respond to urgent twenty-first-century challenges. Deep analysis has been made regarding telemedicine using big data, deep learning, robotics, mobile and remote applications.

Features:

This book is aimed at researchers, professionals, and graduate students in computer science, artificial intelligence, decision support, healthcare technology management, biomedical engineering, and robotics.

Digital technologies is a major emerging area to invest and research in new models of health management. Future health scenarios are constituted by technologies in health and clinical decision-making systems. This book provides a unique multidisciplinary approach for exploring the potential contribution of AI and digital technologies in enabling global healthcare systems to respond to urgent twenty-first-century challenges. Deep analysis has been made regarding telemedicine using big data, deep learning, robotics, mobile and remote applications.

Features:

This book is aimed at researchers, professionals, and graduate students in computer science, artificial intelligence, decision support, healthcare technology management, biomedical engineering, and robotics.

Digital technologies are influencing the way we learn, live, work, and exist in different contexts of society in the digital age. There are a variety of learning systems that support innovative digital approaches, and universities and organizations around the world are investing in building their own e-learning platforms. Digital technologies are enabling wider access to education and new markets for student recruitment, resulting in increased income prospects for global higher education institutions. Technology enables numerous data and information sources, which give greater access to information and data. It also enables highly virtual environments, which impact teaching and the classroom. The widespread use and application of digital technologies in the teaching and learning process provoke pedagogical inquiry and mediation. It is in this context that Technologies for Sustainable Global Higher Education focuses on analyzing the application of digital technologies in the teaching–learning process.

The chapters in this edited collection seek to answer questions relevant to the context of higher education, such as:

This book provides answers to these questions by focusing on issues central to improving education through digital technologies, digital learning, and pedagogical practices in digital education. It also provides case studies of higher education institutions.

Digital technologies are influencing the way we learn, live, work, and exist in different contexts of society in the digital age. There are a variety of learning systems that support innovative digital approaches, and universities and organizations around the world are investing in building their own e-learning platforms. Digital technologies are enabling wider access to education and new markets for student recruitment, resulting in increased income prospects for global higher education institutions. Technology enables numerous data and information sources, which give greater access to information and data. It also enables highly virtual environments, which impact teaching and the classroom. The widespread use and application of digital technologies in the teaching and learning process provoke pedagogical inquiry and mediation. It is in this context that Technologies for Sustainable Global Higher Education focuses on analyzing the application of digital technologies in the teaching–learning process.

The chapters in this edited collection seek to answer questions relevant to the context of higher education, such as:

This book provides answers to these questions by focusing on issues central to improving education through digital technologies, digital learning, and pedagogical practices in digital education. It also provides case studies of higher education institutions.

At a time of growing environmental concerns and an urgent need for sustainable solutions, the intersection of blockchain technology and environmental sustainability is emerging as a powerful force for positive change. The environmental challenges of our time, including climate change, resource scarcity and the destruction of ecosystems, require innovative solutions that transcend geographical and political boundaries. Blockchain technology, with its decentralized and transparent nature, can not only track and verify environmental efforts, but also incentivize them.

At a time of growing environmental concerns and an urgent need for sustainable solutions, the intersection of blockchain technology and environmental sustainability is emerging as a powerful force for positive change. The environmental challenges of our time, including climate change, resource scarcity and the destruction of ecosystems, require innovative solutions that transcend geographical and political boundaries. Blockchain technology, with its decentralized and transparent nature, can not only track and verify environmental efforts, but also incentivize them.

This book explores the transformative power of swarm intelligence and digital innovations in shaping the cities of the future. It presents a comprehensive analysis of how social learning, citizen engagement, advanced technology, design, construction, planning and public policies converge to create cities that are sustainable, resilient, and inclusive.

The initial chapters stress the importance of collective intelligence in urban development, using technologies like Virtual Reality to increase citizen participation and democratise decision-making. Public policies play a key role in driving the digital transformation needed for greener cities, with frameworks and tools to enhance transparency and accountability. Digital technologies in policymaking ensure that policies are adaptive, data-driven, and responsive to real-time challenges. Internet of Things systems are explored for their role in improving public safety, urban resilience, and energy efficiency through digital twins, blockchain, and sensor networks. Swarm intelligence is highlighted for optimising energy management, reducing consumption, and promoting renewable resources. Healthcare integration into urban planning and sustainability is also discussed, with a comparative analysis of cities showing how tech innovation enhances resilience against climate change. Swarm intelligence beyond cities is also explored, such as for disaster response, healthcare, environmental conservation, and agriculture. Autonomous systems like drones and nanobots are shown to improve efficiency across various sectors.

Overall, this book advocates for a holistic approach to urban development, integrating digital technologies and collective intelligence to create cities that are technologically advanced, socially equitable, and environmentally sustainable.

This book explores the transformative power of swarm intelligence and digital innovations in shaping the cities of the future. It presents a comprehensive analysis of how social learning, citizen engagement, advanced technology, design, construction, planning and public policies converge to create cities that are sustainable, resilient, and inclusive.

The initial chapters stress the importance of collective intelligence in urban development, using technologies like Virtual Reality to increase citizen participation and democratise decision-making. Public policies play a key role in driving the digital transformation needed for greener cities, with frameworks and tools to enhance transparency and accountability. Digital technologies in policymaking ensure that policies are adaptive, data-driven, and responsive to real-time challenges. Internet of Things systems are explored for their role in improving public safety, urban resilience, and energy efficiency through digital twins, blockchain, and sensor networks. Swarm intelligence is highlighted for optimising energy management, reducing consumption, and promoting renewable resources. Healthcare integration into urban planning and sustainability is also discussed, with a comparative analysis of cities showing how tech innovation enhances resilience against climate change. Swarm intelligence beyond cities is also explored, such as for disaster response, healthcare, environmental conservation, and agriculture. Autonomous systems like drones and nanobots are shown to improve efficiency across various sectors.

Overall, this book advocates for a holistic approach to urban development, integrating digital technologies and collective intelligence to create cities that are technologically advanced, socially equitable, and environmentally sustainable.

This book analyzes digital technologies being used in the teaching-learning process. The authors show how the use of AI in higher education can provide personalized education through the automation of administrative teaching tasks, software programs that favor the detection of topics that need reinforcement in the classroom, the guidance and support of students outside the classroom, and the use of data intelligently to teach and support students. In addition, the authors show how to further personalize education with the use of augmented reality, adaptive platforms, intelligent tutor systems, Chatbots, adaptive learning, computer aided instruction, MOOCs, and robotics. The authors answer questions such as: What sustainable educational technologies can be used in the teaching-learning process; How can Blockchain technology and AI be applied in higher education; How can the metaverse be applied in virtual learning environments? The book is relevant to researchers, professionals, andstudents interested in technology and education.

This book investigates the dynamic interaction between environmental, social and governance (ESG) programs and digital transformation, addressing important themes such as corporate governance, ethical leadership, stakeholder engagement and sustainability in a digital age. Exploring a range of sectors, it examines the impact of AI on governance, child protection and smart cities, along with the integration of ESG strategies in healthcare, waste management and Industry 4.0. Through case studies and analysis, he highlights challenges such as technological stress, while offering insights into sustainable business ecosystems, strategic leadership and transparency. The 22-chapter book bridges the gap between academia and the sector, presenting innovative frameworks and practical solutions to promote resilient, ethical and sustainable digital transformation.