This essential Handbook provides an overview of the study and practice of public management in Latin America and the Caribbean. Expert authors discuss the evolution of topics, instruments, methods and research in the field, highlighting the continued influence of past events on present-day politics.Chapters examine key challenges facing governments in Latin America and the Caribbean, shedding light on the lasting effects of colonization and critically evaluating the application of theories and ideas originating in the Global North to this context. They demonstrate the diversity of approaches to public management in countries with different social, cultural, and historical backgrounds, drawing on case studies ranging from the established democracy of Costa Rica to the enduring autocracy of Cuba. Ultimately, the Handbook looks toward the future of public administration in the region, exploring avenues for tackling inequalities, fostering economic growth, and promoting democratic values.Academics and students in public administration and management, public policy, and international politics will benefit from the novel insights in this Handbook. It is also a vital resource for policymakers, government officials and NGOs looking to bolster development in the region.

This essential Handbook provides an overview of the study and practice of public management in Latin America and the Caribbean. Expert authors discuss the evolution of topics, instruments, methods and research in the field, highlighting the continued influence of past events on present-day politics.

Chapters examine key challenges facing governments in Latin America and the Caribbean, shedding light on the lasting effects of colonization and critically evaluating the application of theories and ideas originating in the Global North to this context. They demonstrate the diversity of approaches to public management in countries with different social, cultural, and historical backgrounds, drawing on case studies ranging from the established democracy of Costa Rica to the enduring autocracy of Cuba. Ultimately, the Handbook looks toward the future of public administration in the region, exploring avenues for tackling inequalities, fostering economic growth, and promoting democratic values.

Academics and students in public administration and management, public policy, and international politics will benefit from the novel insights in this Handbook. It is also a vital resource for policymakers, government officials and NGOs looking to bolster development in the region.

This essential Handbook provides an overview of the study and practice of public management in Latin America and the Caribbean. Expert authors discuss the evolution of topics, instruments, methods and research in the field, highlighting the continued influence of past events on present-day politics.Chapters examine key challenges facing governments in Latin America and the Caribbean, shedding light on the lasting effects of colonization and critically evaluating the application of theories and ideas originating in the Global North to this context. They demonstrate the diversity of approaches to public management in countries with different social, cultural, and historical backgrounds, drawing on case studies ranging from the established democracy of Costa Rica to the enduring autocracy of Cuba. Ultimately, the Handbook looks toward the future of public administration in the region, exploring avenues for tackling inequalities, fostering economic growth, and promoting democratic values.Academics and students in public administration and management, public policy, and international politics will benefit from the novel insights in this Handbook. It is also a vital resource for policymakers, government officials and NGOs looking to bolster development in the region.

New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurementOffers a detailed framework and instructions for developing and implementing performance management systemsShows how to apply the most effective performance management principlesReveals how to overcome the barriers to effective performance managementManaging and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

New edition of a classic guide to ensuring effective organizational performance

Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.

The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively.

Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management

Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

New edition of a classic guide to ensuring effective organizational performance

Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.

The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively.

Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management

Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

"The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference."—PUBLIC ADMINISTRATION REVIEW

The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad. The book includes contributions from internationally known scholars and practitioners who present chapters that introduce the literature on key topics and provide clear guidance on practical skill building. Key Features:

Offers an international perspective: Though most of the chapters deal with performance measurement in the United States, the text represents the most notable examples of performance measurement in Canada, Latin America, Asia, Oceania, and Europe. Integrates theory and practice: The book's unique structure links literature-based conceptual knowledge with the lessons from practice and specific applied skills. Puts theoretical discussions into context: Case examples and lessons learned connect concepts to the real world while discussion questions allow for further deliberation.

Intended AudienceAn excellent addition to any academic library, this resource is ideal for practitioners, academics, and researchers in public administration, non-profit organizations, management, public policy, health care services administration, and health care planning and policy. It can also be used as a text for graduate courses such as Performance Management, Management Reforms, International Performance Management, and Performance Improvement in Public Administration.

This unique text thoroughly explores the topic of organizational behavior using a strengths-based, action-oriented approach with a strong emphasis on creativity, innovation, and the global society. By focusing on the interactions among individuals, groups, and organizations this text illustrates how organizational behavior topics fit together. A unique set of pedagogical features challenge students to develop greater personal, interpersonal, and organizational skills in business environments as well as utilize their own strengths and the strengths of others to achieve organizational commitment and success.

“This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . .The extensive use of case studies and examples makes the material easy to grasp and apply.”  —M.S. Kinoti, Ph.D., Regis University Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help students develop their leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition:

 

Increased attention to issues related to nonprofit organizations helps students develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector.  Broadened coverage of issues related to ethics and diversity offers students a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege.  Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show students the value rationale for engagement and its practical effects.  Revised and updated information on emerging technology illustrates to students how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to engage students with relevant ways to practice and improve their management skills.  

Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.

This essential Handbook provides an overview of the study and practice of public management in Latin America and the Caribbean. Expert authors discuss the evolution of topics, instruments, methods and research in the field, highlighting the continued influence of past events on present-day politics.Chapters examine key challenges facing governments in Latin America and the Caribbean, shedding light on the lasting effects of colonization and critically evaluating the application of theories and ideas originating in the Global North to this context. They demonstrate the diversity of approaches to public management in countries with different social, cultural, and historical backgrounds, drawing on case studies ranging from the established democracy of Costa Rica to the enduring autocracy of Cuba. Ultimately, the Handbook looks toward the future of public administration in the region, exploring avenues for tackling inequalities, fostering economic growth, and promoting democratic values.Academics and students in public administration and management, public policy, and international politics will benefit from the novel insights in this Handbook. It is also a vital resource for policymakers, government officials and NGOs looking to bolster development in the region.

This essential Handbook provides an overview of the study and practice of public management in Latin America and the Caribbean. Expert authors discuss the evolution of topics, instruments, methods and research in the field, highlighting the continued influence of past events on present-day politics.

Chapters examine key challenges facing governments in Latin America and the Caribbean, shedding light on the lasting effects of colonization and critically evaluating the application of theories and ideas originating in the Global North to this context. They demonstrate the diversity of approaches to public management in countries with different social, cultural, and historical backgrounds, drawing on case studies ranging from the established democracy of Costa Rica to the enduring autocracy of Cuba. Ultimately, the Handbook looks toward the future of public administration in the region, exploring avenues for tackling inequalities, fostering economic growth, and promoting democratic values.

Academics and students in public administration and management, public policy, and international politics will benefit from the novel insights in this Handbook. It is also a vital resource for policymakers, government officials and NGOs looking to bolster development in the region.

This essential Handbook provides an overview of the study and practice of public management in Latin America and the Caribbean. Expert authors discuss the evolution of topics, instruments, methods and research in the field, highlighting the continued influence of past events on present-day politics.Chapters examine key challenges facing governments in Latin America and the Caribbean, shedding light on the lasting effects of colonization and critically evaluating the application of theories and ideas originating in the Global North to this context. They demonstrate the diversity of approaches to public management in countries with different social, cultural, and historical backgrounds, drawing on case studies ranging from the established democracy of Costa Rica to the enduring autocracy of Cuba. Ultimately, the Handbook looks toward the future of public administration in the region, exploring avenues for tackling inequalities, fostering economic growth, and promoting democratic values.Academics and students in public administration and management, public policy, and international politics will benefit from the novel insights in this Handbook. It is also a vital resource for policymakers, government officials and NGOs looking to bolster development in the region.

New edition of a classic guide to ensuring effective organizational performance Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively. Includes significant updates that offer a more integrated approach to performance management and measurementOffers a detailed framework and instructions for developing and implementing performance management systemsShows how to apply the most effective performance management principlesReveals how to overcome the barriers to effective performance managementManaging and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

New edition of a classic guide to ensuring effective organizational performance

Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.

The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively.

Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management

Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

New edition of a classic guide to ensuring effective organizational performance

Thoroughly revised and updated, the second edition of Managing and Measuring Performance in Public and Nonprofit Organizations is a comprehensive resource for designing and implementing effective performance management and measurement systems in public and nonprofit organizations. The ideas, tools, and processes in this vital resource are designed to help organizations develop measurement systems to support such effective management approaches as strategic management, results-based budgeting, performance management, process improvement, performance contracting, and much more.

The book will help readers identify outcomes and other performance criteria to be measured, tie measures to goals and objectives, define and evaluate the worth of desired performance measures, and analyze, process, report, and utilize data effectively.

Includes significant updates that offer a more integrated approach to performance management and measurement Offers a detailed framework and instructions for developing and implementing performance management systems Shows how to apply the most effective performance management principles Reveals how to overcome the barriers to effective performance management

Managing and Measuring Performance in Public and Nonprofit Organizations identifies common methodological and managerial problems that often confront managers in developing performance measurement systems, and presents a number of targeted strategies for the successful implementation of such systems in public and nonprofit organizations. This must-have resource will help leaders reach their organizational goals and objectives.

"The orientation of this text, the variety of applications examined, and the grouping of chapters around concepts such as the role of citizens, quality measurement, and performance budgeting makes this an ideal book for the classroom as well as for reference."—PUBLIC ADMINISTRATION REVIEW

The International Handbook of Practice-Based Performance Management presents the latest scholarship in performance measurement strategies in the field of evaluation. This important resource combines cutting-edge theory and practice of performance management in the United States and abroad. The book includes contributions from internationally known scholars and practitioners who present chapters that introduce the literature on key topics and provide clear guidance on practical skill building. Key Features:

Offers an international perspective: Though most of the chapters deal with performance measurement in the United States, the text represents the most notable examples of performance measurement in Canada, Latin America, Asia, Oceania, and Europe. Integrates theory and practice: The book's unique structure links literature-based conceptual knowledge with the lessons from practice and specific applied skills. Puts theoretical discussions into context: Case examples and lessons learned connect concepts to the real world while discussion questions allow for further deliberation.

Intended AudienceAn excellent addition to any academic library, this resource is ideal for practitioners, academics, and researchers in public administration, non-profit organizations, management, public policy, health care services administration, and health care planning and policy. It can also be used as a text for graduate courses such as Performance Management, Management Reforms, International Performance Management, and Performance Improvement in Public Administration.

This unique text thoroughly explores the topic of organizational behavior using a strengths-based, action-oriented approach with a strong emphasis on creativity, innovation, and the global society. By focusing on the interactions among individuals, groups, and organizations this text illustrates how organizational behavior topics fit together. A unique set of pedagogical features challenge students to develop greater personal, interpersonal, and organizational skills in business environments as well as utilize their own strengths and the strengths of others to achieve organizational commitment and success.

“This is a well-thought-out and well-researched textbook on human behavior and relations in organizations. . . .The extensive use of case studies and examples makes the material easy to grasp and apply.”  —M.S. Kinoti, Ph.D., Regis University Managing Human Behavior in Public and Nonprofit Organizations, Fifth Edition is an established core text designed to help students develop their leadership and management skills. Bestselling authors Denhardt, Denhardt, Aristigueta, and Rawlings cover important topics such as stress, decision-making, motivation, leadership, teams, communication, and change. Cases, self-assessment exercises, and numerous examples provide students with the opportunity to apply concepts and theories discussed in the chapter. Focusing exclusively on organizational behavior in both public and nonprofit organizations, this text is a must-read for students in public administration programs. New to the Fifth Edition:

 

Increased attention to issues related to nonprofit organizations helps students develop a better understanding of the differences and similarities in public and nonprofit organizations, as well as the way they interact with one another and with the private sector.  Broadened coverage of issues related to ethics and diversity offers students a broader perspective on important issues to consider, such as the examination of implicit and explicit bias, generational differences, and power and privilege.  Additional discussions of collaboration, inclusion, and participation, both within the organization and with external constituencies, show students the value rationale for engagement and its practical effects.  Revised and updated information on emerging technology illustrates to students how an increasingly digital, connected, and networked environment affects our ability to manage public and nonprofit organizations. New cases, examples, self-assessments, and exercises cover recent developments in research and practice to engage students with relevant ways to practice and improve their management skills.  

Give your students the SAGE edge! SAGE edge offers a robust online environment featuring an impressive array of free tools and resources for review, study, and further exploration, keeping both instructors and students on the cutting edge of teaching and learning.