Markus Edgar Hormess – författare
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4 produkter
This Is Service Design Methods
A Companion to This Is Service Design Doing
Av Marc Stickdorn, Markus Edgar Hormess m. fl.
Häftad, 2018
390 kr
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In this book, you’ll find 54 hands-on descriptions that help you do the key methods used in service design. These methods include instructions, guidelines, and tips-and-tricks for activities within research, ideation, prototyping, and facilitation. This is the print version of the method companion …
This Is Service Design Doing
Av Jakob Schneider, Adam Lawrence m. fl.
E-bok, 2018
425 kr
Lägg i varukorg
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You''ll learn specific facilitation guidelines on how to run workshops, …
This Is Service Design Doing
Av Jakob Schneider, Adam Lawrence m. fl.
E-bok, 2018
425 kr
Lägg i varukorg
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You''ll learn specific facilitation guidelines on how to run workshops, …
This is Service Design Doing
Applying Service Design Thinking in the Real World
Av Marc Stickdorn, Markus Edgar Hormess m. fl.
Häftad, 2018
5,0 utav 5 stjärnor. Totalt antal röster: (1)
491 kr
Tillfälligt slut
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. You'll learn specific facilitation guidelines on how to run workshops, …
