Naomi Chambers – författare

Organising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.These stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom.An electronic edition of this book is freely available under a Creative Commons (CC BY-NC-ND) licence.

Organising care around patients is not for the fainthearted. Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.In these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.These stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom.An electronic edition of this book is freely available under a Creative Commons (CC BY-NC-ND) licence.

This timely Handbook provides a comprehensive and transdisciplinary overview of current research in the field of health leadership. Emphasising diverse perspectives and under-explored issues, it calls for a sustainable future embracing social justice, technological innovation and artificial intelligence, patient-centredness of care, and the fair treatment of workers.With contributions from over 90 experts in the field, this Handbook includes a wide range of key debates in healthcare leadership, focusing specifically on including voices from the Global South. Chapters explore the historical development of leadership theories and practices in healthcare, and identify cutting-edge initiatives which will shape the future of the discipline. International case studies examine critical issues including the handling of the Covid-19 pandemic, leadership of healthcare charities, and changes in the leadership contribution of healthcare professions in the 21st century. Addressing the challenging question of persistent variation in healthcare leadership quality, this Handbook scrutinises the impact of leadership at every level on an organisation’s culture. This Handbook will be an invaluable resource for scholars and students in health policy and management, business leadership, and the sociology of work. It will also be beneficial for healthcare practitioners and policy makers looking to deepen their understanding of effective management in the field.