Peter Kropf - Böcker

ThisvolumeoftheLectureNotesinComputerScienceseriescontainsallthe papersacceptedforpresentationatthe13thIFIP/IEEEInternationalWorkshop onDistributedSystems:OperationsandManagement(DSOM2002),whichwas heldattheUniversityofMontreal,Canada,from21to23October2002. DSOM2002wasthethirteenthworkshopinaseriesofannualworkshopsand itfollowsinthefootstepsofhighlysuccessfulpreviousmeetings,themostrecent ofwhichwereheldinNancy,France(DSOM01),Austin,USA(DSOM00),- rich,Switzerland(DSOM99),Delaware,USA(DSOM98),andSydney,Aust- lia(DSOM97). ThegoaloftheDSOMworkshopsistobringtogetherresearchers intheareasofnetwork,systems,andservicesmanagement,frombothindustry andacademia,todiscussrecentadvancesandfosterfuturegrowthinthis?eld. Incontrasttothelargermanagementsymposia,suchasIM(IntegratedMa- gement)andNOMS(NetworkOperationsandManagementSymposium),the DSOMworkshopsareorganizedassingle-trackprogramsinordertostimulate interactionamongparticipants. ThefocusofDSOM2002is"Makinge-commerceande-businessapplications successfulthroughmanagement. "Ase-commerceande-businessapplications growtobeaprominentpartofday-to-daybusiness,managementtechnologies thatsupportthemgaininimportance.Thepaperspresentedattheworkshop addresstheunderlyingtechnologiesthatarekeytothesuccessofe-commerce ande-businessapplications,assuringqualityofservice,securityandtrust,e- to-endservicemanagement,andubiquity. Thisyearwewerefortunatetoreceive40high-qualitypapersfrom15co- tries,ofwhich16wereselectedforthe5technicalsessions. Thetechnicalsessions coveredthetopics"ManagingQualityofService,"MeasuringQualityofS- vice,"ServiceArchictures,"PolicyandProcess,"and"FaultAnalysis. "This yearwealsoincludedintheprogramapanelsessiontitled"EnforcingQuality: MythorReality?,"toprovideaforumforopendiscussionofthestate-of-the-art andrequirementsforquality-of-servicecon?guration,monitoring,andenfor- ment. Thisworkshopowesitssuccesstoallthemembersofthetechnicalprogram committee,whodidanexcellentjobofencouragingtheircolleaguesinthe?eld tosubmithigh-qualitypapers,andwhodevotedalotoftheirtimetohelpcreate anoutstandingtechnicalprogram. Wethankthemsincerely. Wearealsovery gratefultothevolunteerreviewerswhogavegenerouslyoftheirtimetomake thereviewprocesse?ective.October2002 GilbertBabin MetinFeridun PeterKropf Organization The13thIFIP/IEEEInternationalWorkshoponDistributedSystems:Opera- onsandManagement(DSOM2002)wassponsoredbyIFIP(TC6,Communi- tionSystems;WG6. 6,ManagementofNetworksandDistributedSystems),the IEEECommunicationsSociety,theMinist'eredelaRecherche,delaScienceetde laTechnologieduQu'ebec,IBM,CIRANO(CenterforInteruniversityResearch andAnalysisonOrganizations),CRT(CenterofResearchonTransportation), andBombardier.ConferenceChairs MetinFeridun,IBMResearch,Switzerland PeterKropf,UniversityofMontreal,Canada LocalArrangementsChair GilbertBabin,HEC,Montreal,Canada TechnicalProgramCommittee SebastianAbeck,UniversityofKarlsruhe,Germany NikosAnerousis,Voicemate,USA GilbertBabin,HECMontreal,Canada RaoufBoutaba,UniversityofWaterloo,Canada TorstenBraun,UniversityofBern,Switzerland MarcusBrunner,NECEurope,Germany MarkBurgess,UniversityCollegeOslo,Norway OmarCherkaoui,UniversityofQuebecinMontreal,Canada AlexanderClemm,CiscoSystems,USA TheodorCrainic,UniversityofMontreal,Canada MarkusDebusmann,FHWiesbaden,Germany GabiDreo-Rodosek,LRZMunich,Germany OlivierFestor,LORIA/INRIA,France KurtGeihs,TechnicalUniversityBerlin,Germany Heinz-GerdHegering,UniversityofMunich,Germany JosephHellerstein,IBMResearch,USA GabrielJakobson,GabrielJakobsonAssociates,USA BrigitteJaumard,UniversityofMontreal,Canada AlexanderKeller,IBMResearch,USA YoshiakiKiriha,NEC,Japan LundyLewis,AprismaManagementTechnologies,USA VIII Organization AntonioLiotta,UniversityofSurrey,UK EmilLupu,ImperialCollege,UK HananLut?yya,UniversityofWesternOntario,Canada Jean-PhilippeMartin-Flatin,CERN,Switzerland GeorgePavlou,UniversityofSurrey,UK AikoPras,UniversityofTwente,TheNetherlands DannyRaz,Technion,Israel JuergenSchoenwaelder,TechnicalUniversityofBraunschweig,Germany AdarshpalSethi,UniversityofDelaware,USA MorrisSloman,ImperialCollege,UK RolfStadler,KTHStockholm,Sweden BurkhardStiller,ETHZurich,Switzerland RobertWeihmayer,VerizonE-Business,USA CarlosB.Westphall,FederalUniversityofSantaCatarina,Brazil Reviewers HamidAsgari,ThalesResearch,UK ChrisBohoris,UniversityofSurrey,UK MarkusDebusmann,FHWiesbaden,Germany ParisFlegkas,UniversityofSurrey,UK KlausHerrmann,TechnicalUniversityBerlin,Germany Sye-LoongKeoh,ImperialCollege,London,UK RemcovandeMeent,UniversityofTwente,TheNetherlands ThomasSchwotzer,TechnicalUniversityBerlin,Germany MartinStiemerling,NECEurope,Germany AndreasTanner,TechnicalUniversityBerlin,Germany AlvinYew,UniversityofSurrey,UK TableofContents KeynoteSpeakers MoreResearchIsIndeedNeededinE-commerce;WhereWereBusiness AcademiciansWhenWeNeededThem? ...1 Jacques Nantel (HEC Montreal) CooltoCritical:ManagingWebServicesNow ...2 Ellen Stokes (IBM/Tivoli Systems Management) PanelSession EnforcingQoS:MythorReality? ...3 Organizers: Gabi Dreo Rodosek (Leibniz Supercomputing Center), Metin Feridun (IBM Research) ManagingQualityofService ModelingofService-LevelAgreementsforComposed Services...4 DavidDaly(UniversityofIllinoisatUrbana-Champaign),GautamKar (IBM T. J. Watson Research Center), William H.Sanders (University of Illinois at Urbana-Champaign) TheArchitectureofNG-MON:APassiveNetworkMonitoringSystem forHigh-SpeedIPNetworks...16 Se-Hee Han (POSTECH), Myung-Sup Kim (POSTECH), Hong-Taek Ju (Keimyung University), James Won-Ki Hong (POSTECH) AutomatedSLAMonitoringforWebServices ...28 Akhil Sahai (HP Laboratories), Vijay Machiraju (HP Laboratories), MehmetSayal(HPLaboratories),AadvanMoorsel(HPLaboratories), Fabio Casati (HP Laboratories) OptimizingQualityofServiceUsingFuzzyControl...42 YixinDiao(IBMT. J. WatsonResearchCenter),JosephL. Hellerstein (IBMT. J. WatsonResearchCenter),SujayParekh(IBMT. J. Watson Research Center) X TableofContents MeasuringQualityofService InteractionTranslationMethodsforXML/SNMPGateway...54 Yoon-Jung Oh (POSTECH), Hong-Taek Ju (Keimyung University), Mi-Jung Choi (POSTECH), James Won-Ki Hong (POSTECH) MeasuringApplicationResponseTimeswiththeCIMMetricsModel...66 AlexanderKeller(IBMT. J. WatsonResearchCenter),AndreasK.. oppel (SAP AG), Karl Schopmeyer (The Open Group) QualityAspectsinITServiceManagement...

Communities are groupings of distributed objects that communicate, directly orindirectly,throughthemediumofasharedcontext.Thisconferencebrought togetherresearchersinterestedinthetechnicalissuesofsupportingcommunities. DCW 2002 was held in Sydney, Australia, and was hosted by the Software EngineeringResearchGroupandtheSchoolofComputerScienceandEngine- ingattheUniversityofNewSouthWales.ItwasthefourthintheDCWseries, thepreviousconferenceshavingtakenplaceinQu' ebec(2000,LNCS1830)and inRostock(1998and1999,UniversityofRostockPress). Theprogramcommitteeselected25papersfrom59submissionsfromaround theworld.Eachsubmissionwasfullyrefereedbyatleastthreereviewers,either members of the program committee or other external referees. Reviewers were selectedtoensuretheyhadtherequiredexpertiseforthepapers'topics.Special carewastakentoavoidcon?ictsofinterestbyensuringthatifaprogramc- mittee member was co-author of one of the submissions, then the paper would be reviewed by program committee members or additional reviewers who were notclosecollaboratorsofthesubmittingauthors.Inadditiontothesepapers,theproceedingsbeginwithafullyrefereeds- marychapter,entitledOpenProblemsinDistributedCommunities,whichgives anoverviewofthe?eld. This year, we were pleased to welcome as the invited speaker Philippe van Nedervelde, CEO of E-SPACES (Belgium) and X3D Technologies (USA), who gaveusafascinatingpresentationonVirtual3DWorldCommunities. We would like to thank the members of the program committee and the additional reviewers for the thorough reviews of the submitted papers, the - thorsforsubmittingtheircontributions,andtheauthorsofacceptedpapersfor theircollaborationinpreparingtheseproceedings.SpecialthanksgoestoBlanca Mancilla, the local arrangements chair, for all the work she did before, during, andaftertheconference. We are convinced that this conference series is very timely, and meets the needs of many researchers interested in building networked communities. We hope that you ?nd the proceedings interesting and stimulating, and hope that youwilljoinusinUlminSpring2004forthenextDCWconference.September2002 JohnPlaice PeterKropf PeterSchulthess JacobSlonim Organization DCW 2002 was organized with the support of the School of Computer Science and Engineering and the Software Engineering Research Group at the Univ- sity of New South Wales, Sydney, Australia, in cooperation with ACM, ACM SIGPLAN,andACMSIGWEB.

This book constitutes the refereed proceedings of the Third International Workshop on Distributed Communities on the Web, DCW 2000, held in Quebec City, Canada, in June 2000. The 19 revised full papers presented together with 2 keynote contributions were carefully reviewed and selected from 30 submissions. The book presents topical sections on collaboration in communities, business communities, managing communities, communication and communities, intentionality, and mobile agents for community support.

This volume constitutes the proceedings of the 4th International Conference on E-Technologies, MCETECH 2009, held in Ottawa, Canada, during May 4-6, 2009. The 23 full and 4 short papers included in this volume were carefully reviewed and selected from a total of 42 submissions. They cover topics such as inter-organzational processes, service-oriented architectures, security and trust, middleware infrastructures, open source and open environments, and applications including eGovernment, eEducation, and eHealth.