Rachael Finn – författare

Microsystems are the building blocks of the healthcare system. They are the small functional frontline units that provide most healthcare to most people, be it a clinic or a ward. The microsystem improvement approach engages teams at the frontline of care with patients and families in a structured process to improve the quality of care and outcomes. This Element offers an overview of the theory of the microsystems, mesosystems, and team coaching improvement approaches, using case studies to demonstrate how the approaches have been used in practice. A critique of the emerging evidence base and the strengths and limitations of the approach is given. This title is also available as open access on Cambridge Core.

This expansive Encyclopedia provides a detailed overview of Critical Management Studies (CMS). This exciting and iconoclastic area of research and scholarship has had a major impact on the academic field of business and management studies, opening up possibilities for exploring radical and liberatory ideas in the often conservative and technicist realm of business school education. Covering many of the substantive areas of CMS, such as control and gender, and providing reflexive discussions and critiques, this Encyclopedia is a vital contribution to this important and unique field.With over 100 entries written by an international collective of expert scholars, it covers the full range of concepts and debates in CMS, from affect, alienation and anarchism, to whistleblowing, workplace wellbeing and writing differently. The Encyclopedia will be of great value to scholars working in CMS and organization studies. It will also interest students exploring international business, management studies, and work and employment relations. Key Features: Extensive onward references for further reading and researchEntries authored by a diverse selection of writers, from highly experienced professors to fresh perspectives from up-and-coming scholarsKey topics covered include classic ideas such as class, critical theory and postmodernism, as well as more recent developments such as critical diversity studies, hauntology, and modern slavery. Also included are detailed entries on the intellectual development of CMS itself, CMS in North America, and criticisms of CMS