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4 produkter
4 produkter
Del 491 - Lecture Notes in Business Information Processing
Business Process Management: Blockchain, Robotic Process Automation and Educators Forum
BPM 2023 Blockchain, RPA and Educators Forum, Utrecht, The Netherlands, September 11–15, 2023, Proceedings
Häftad, Engelska, 2023
1 320 kr
Skickas inom 10-15 vardagar
This book constitutes the proceedings of the BPM Forum held at the 21st International Conference on Business Process Management, BPM 2023, which took place in Utrecht, The Netherlands, in September 2023.
Del 527 - Lecture Notes in Business Information Processing
Business Process Management: Blockchain, Robotic Process Automation, Central and Eastern European, Educators and Industry Forum
BPM 2024 Blockchain, RPA, CEE, Educators and Industry Forum, Krakow, Poland, September 1–6, 2024, Proceedings
Häftad, Engelska, 2024
857 kr
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This book constitutes the proceedings of the BPM 2024 Blockchain/RPA/CEE/Educators/Industry Forum held at the 22nd International Conference on Business Process Management, BPM 2024, which took place in Krakow, Poland, in September 2024.
Process-Oriented Dynamic Capabilities
Framework Development, Empirical Applications and Methodological Support
Häftad, Engelska, 2013
554 kr
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This book introduces a process-oriented dynamic capability framework to study both, service innovation and Business Process Management (BPM). Results from applications in several case studies and surveys are reported. They reflect, e.g., capability development and maturity models. Based on these findings, a method to support service innovation is introduced. This method can help organizations in developing new service business models in a more effective and efficient way. In today's networked service society, service innovation becomes increasingly important. Reasons for this development can be found in the transformation of economies and in the growing importance of product-service systems. The concept of service innovation is related to Business Process Management (BPM) and shares several important traits. They both are process-oriented dynamic capabilities to adapt (service) processes to changing environments.
416 kr
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Dieses Buch führt in den Bereich der Dienstleistungsinnovation ein und stellt mit der Quadromo-Methode einen praxistauglichen Ansatz für das Service Design vor. Zahlreiche Anwendungsbeispiele aus der betrieblichen Praxis zeigen, wie sich Prozessgestaltung und Geschäftsmodellinnovation ergänzen und verbinden lassen. Checklisten und Umsetzungstipps unterstützen die erfolgreiche Realisierung von Dienstleistungsinnovationen mit der Quadromo-Methode im Unternehmen.