Robert E. Dugan – författare
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12 produkter
Getting Started with Evaluation
Av Peter Hernon, Robert E. Dugan m. fl.
Häftad, 2013
1062 kr
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Everyone agrees that evaluation of library services is essential, but without a background in research it can be a challenge to apply abstract concepts such as strategic planning, evidence-based decision making, and accountability to real-world situations. Finally library managers have a workbook …
Managing with Data
Using ACRLMetrics and PLAmetrics
Av Peter Hernon, Robert E. Dugan m. fl.
Häftad, 2014
950 kr
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Both the Association of College and Research Libraries (ACRL) and the Public Library Association (PLA) provide important data services. For library managers and administrators, the key to the data s usefulness is knowing how to extract and apply the most relevant information to managing a library …
Assessing Service Quality
Satisfying the Expectations of Library Customers
Av Peter Hernon, Ellen Altman m. fl.
Häftad, 2015
839 kr
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Academic and public libraries are continuing to transform as the information landscape changes, expanding their missions into new service roles that call for improved organizational performance and accountability. Since Assessing Service Quality premiered in 1998, receiving the prestigious …
Financial Management in Academic Libraries
Data-Driven Planning and Budgeting
Av Robert E. Dugan, Peter Hernon
Häftad, 2017
660 kr
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An academic library’s budget and expenditures demonstrate its accountability, effectiveness, efficiency, and sustainability to its institution. All library managers must understand and manage budgets, from planning through implementation, reporting, and conducting audits. Budgeters also need …
U.S. Government on the Web
Getting the Information You Need, 3rd Edition
Av Peter Hernon, Robert E. Dugan m. fl.
Häftad, 2003
777 kr
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The definitive guide to U.S. government information on the Web has been expanded and updated with the latest information from the current administration, including material on the Department of Homeland Security, the Patriot Act, and the E-Government Act of 2002. Peter Hernon, one of the country's …
Outcomes Assessment in Higher Education
Views and Perspectives
Av Peter Hernon, Peter Hernon m. fl.
Häftad, 2004
587 kr
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Outcomes Assessment in Higher Education focuses on assessing institutional quality and effectiveness, and responds to the increasing demand for greater accountability at all levels of institutional activity. It provides material that anyone in higher education dealing with outcomes assessment will …
Revisiting Outcomes Assessment in Higher Education
Av Peter Hernon, Robert E. Dugan m. fl.
Häftad, 2006
697 kr
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Revisiting Outcomes Assessment in Higher Education complements rather than updates Hernon and Dugan's 2004 Outcomes Assessment in Higher Education. As with its predecessor, it offers a cross-campus diversity of voices: contributors hail from various segments of higher education, including officers …
Viewing Library Metrics from Different Perspectives
Inputs, Outputs, and Outcomes
Av Robert E. Dugan, Peter Hernon m. fl.
Häftad, 2009
777 kr
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This guidebook shows academic libraries how to use innovative new performance metrics to achieve greater accountability and higher levels of service.Viewing Library Metrics from Different Perspectives: Inputs, Outputs, and Outcomes helps academic librarians go well beyond the basic guideposts of …
Engaging in Evaluation and Assessment Research
Av Peter Hernon, Robert E. Dugan m. fl.
Häftad, 2011
776 kr
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For library managers, this book explains evaluation and assessment research and identifies the components of proper execution, such as planning, decision making, and accountability.Increasingly, libraries must address questions of accountability, efficiency, effectiveness, and impact—the extent to …
Higher Education Outcomes Assessment for the Twenty-First Century
Av Peter Hernon, Robert E. Dugan m. fl.
Häftad, 2013
614 kr
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This book discusses recent trends in outcomes assessment, examines how state governments are reshaping the national discussion with higher education, and explains how libraries must respond to these changes.Higher Education Outcomes Assessment for the Twenty-first Century focuses on recent …
Higher Education Outcomes Assessment for the Twenty-First Century
Av Peter Hernon, Robert E. Dugan m. fl.
E-bok, 2013
652 kr
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This book discusses recent trends in outcomes assessment, examines how state governments are reshaping the national discussion with higher education, and explains how libraries must respond to these changes. Higher Education Outcomes Assessment for the Twenty-first Century focuses on recent …
Higher Education Outcomes Assessment for the Twenty-First Century
Av Peter Hernon, Robert E. Dugan m. fl.
E-bok, 2013
706 kr
Lägg i varukorg
This book discusses recent trends in outcomes assessment, examines how state governments are reshaping the national discussion with higher education, and explains how libraries must respond to these changes. Higher Education Outcomes Assessment for the Twenty-first Century focuses on recent …
