Edoardo Ongaro is Professor at the Open University, UK, and President of the European Group for Public Administration. He is Fellow of the Academy of the Social Sciences of the United Kingdom.  Sandra van Thiel is Professor at Radboud University, and Director of the Institute for Management Research at the Nijmegen School of Management, the Netherlands.

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• Preface; Geert Bouckaert.- Part 1 Public administration and management in Europe.- 1: Introduction; Edoardo Ongaro and Sandra Van Thiel.- 2: Public Administration and Public Management research in Europe: traditions and trends; Edoardo Ongaro, Sandra van Thiel, Andrew Massey, Jon Pierre, Hellmut Wollmann.- 3: Education and Training in Public Administration and Management in Europe; Christoph Reichard and Eckhard Schröter.- 4: Languages and Public Administration in Europe; Edoardo Ongaro and Sandra van Thiel.- Part 2 Public management themes.- 5: Strategic Management in Public Services Organizations: Developing a European Perspective; Ewan Ferlie and Salvador Parrado.- 6: Leadership in Europe’s Public Sector; Anne Drumaux and Paul Joyce.- 7: Public budgets and budgeting in Europe: state of the art and future challenges; Iris Saliterer, Mariafrancesca Sicilia, Ileana Steccolini.- 8: IPSAS, EPSAS and other challenges in European public sector accounting and auditing; Isabel Brusca, Eugenio Caperchione, Sandra Cohen and Francesca Manes Rossi.- 9: Accountability in Liberal Democratic, Parliamentary Systems Leanne-Marie McCarthy-Cotter and Matthew Flinders.- 10: Performance management in Europe: An idea whose time has come - and gone?; Wouter Van Dooren and Conny Hoffmann.- 11: Explaining citizen satisfaction and dissatisfaction with public services; Steven Van de Walle.- 12: Public personnel reforms and public sector HRM in Europe; Peter Leisink and Eva Knies.- 13: Public service motivation: state of the art and conceptual cleanup; Wouter Vandenabeele, Adrian Ritz & Oliver Neumann.- 14: Ethics and Integrity; Michael Macaulay.- 15: The Public network scholarly community in Europe: main characteristics and future developments; Daniela Cristofoli, Myrna Mandell and Marco Meneguzzo.- 16: Collaborative Governance and the Third Sector: Something Old, Something New; Taco Brandsen and Karen Johnston.- 17: Agencification in Europe; Koen Verhoest.- 18: ICT, e-government and e-governance: bits & bytes for public administration; Vincent Homburg.- 19: Public Procurement in Europe; Jolien Grandia.- 20: Public  Private  partnerships: recent  trends  and  the  central  role of  managerial competence; Veronica Vecchi and Mark Hellowell.- 21: From  participation  to  co-production:  Widening  and  deepening the  contributions  of citizens to public services and outcomes; Elke Loeffler and Tony Bovaird.- 22: The roles of branding in public administration and place management: possibilities and pitfalls; G.J. Ashworth and M. Kavaratzis.- 23: Communications of and for Public Services; Martial Pasquier.- 24: Managing Crises in Europe: A Public Management Perspective; Donald Blondin and Arjen Boin.- 25: Consulting for the Public Sector in Europe; Reto Steiner, Claire Kaiser, Lukas Reichmuth.- 26: Public sector negotiations; Robin Bouwman.- Part 3 Public policy and administration themes.- 27: Policy-Making and Public Management; Alberto Asquer and Valentina Mele.- 28: Agenda-setting and framing in Europe; Sebastiaan Princen.- 29: Policy Implementation in an Age of Governance; Harald Sætren and Peter Hupe.- 30: Policy evaluation in Europe; Valérie Pattyn, Stijn van Voorst, Ellen Mastenbroek and Claire A. Dunlop.- 31: Policy Learning and Organizational Capacity; Claire A. Dunlop and Claudio M. Radaelli.- 32: Policy Diffusion and European Public Policy Research; Fabio Wasserfallen.- 33: Comparative regulatory regimes and public policy; Martino Maggetti and Christian Ewert.- 34: Coordination in Europe; Muiris MacCarthaigh and Astrid Molenveld.- 35: Risk And Blame in The Public Sector; Sandra L. Resodihardjo.- 36: EU citizens and public services: The machinery behind the principles; François Lafarge.- 37: Is social innovation a game  changer of relationships between citizens   and governments?; William Voorberg and Victor Bekkers.- 38: Welfare administration and its reform; Tanja Klenk.- Part 4 Comparative perspectives and the study of public administration in Europe.- 39: The   transformative  effects   of  transnational   administrative coordination   in   the European multi-level system; Tobias Bach and Eva Ruffing.- 40: The Changing Nature of European governance and the Dynamics of  Europeanization; Vasilis Leontitsis and Stella Ladi.- 41: The European Commission as an administration; Hussein Kassim.- 42: The EU Policy Process; Eva G. Heidbreder and Gijs Jan Brandsma.- 43: Europeanization of policies and administration; Ellen Mastenbroek.- 44: Comparative Local Government Research: Theoretical Concepts and Empirical Findings from a European Perspective; Ellen Wayenberg and Sabine Kuhlmann.- 45: Factors and determinants of the quality of public administration in the CEE region; Juraj Nemec & Michiel S. de Vries.- 46: Public Administration in Europe North and South: enduring differences and new cleavages?; Dimitri A. Sotiropoulos.- 47: The impact of fiscal crisis on public administration in Europe; Tiina Randma-Liiv and Walter Kickert.- 48: Exploring the Legacies of New Public Management in Europe; Philippe Bezes.- 49: Public Value Management and New Public Governance: key traits, issues and developments; Joyce Liddle.- 50: What is the ‘Neo-Weberian State’ as a regime of public administration?; Haldor  Byrkjeflot, Paul du Gay and Carsten Greve.- 51: Max Weber’s Bequest for European Public Administration; Christian Rosser.- 52: Islamic Public Administration in Europe; Wolfgang Drechsler.- 53: Public Administration and Political Science; Michael Bauer.- 54: Law and Public Administration: a Love-Hate Relationship?; Dacian C. Dragosand Philip M. Langbroek.- 55: An Organization Approach to Public Administration; Tom Christensen and Per Lægreid.- 56: Economics and PA: Public choice theory, transaction costs theory, theory of expectations, and the enduring influence of economics modeling on PA - comparing the debate in the US and Europe; Piret Tõnurist and Martin Bækgaard.- 57: Behavioural   Public   Administration: Connecting   Psychology   with European   Public Administration Research; Asmus Leth Olsen, Lars Tummers, Stephan Grimmelikhuijsen and Sebastian Jilke.- 58: The case of case study research in Europe: practice and potential; Markus Haverland and Reinout van der Veer.- 59: Challenges for large-scale international comparative survey-based research in public administration; Koen Verhoest, Wouter Vandenabeele, Jan Wynen, Steven Van de Walle.- 60: Administrative action and administrative behaviour: Some philosophical underpinnings; Turo Virtanen.- Part 5 Overview and the future of public administration and management research in Europe.- 61: The contested autonomy of policy advisory bodies: The trade-off between autonomy and control of policy advisory bodies in the Netherlands, the United Kingdom and Sweden; Daphne Bressers, Mark van Twist, Martin Schulz and Martijn van der Steen.- 62: Usable Knowledge: Discipline versus Problem Oriented Social Science in Public Policy; Colin Talbot and Carole Talbot.- 63: Conclusions; Sandra van Thiel and Edoardo Ongaro.- Post-faces.- Post-face: The Significance of this Handbook for the Latin American Public Administration and Management Community; David Arellano.- Post-face: The Significance of this Handbook for the US Public Administration and Management Community; Maria Aristigueta.- Post-face: The Significance of this Handbook for the Asian Public Administration and Management Community; Tobin Im.- Post-face: The Significance of this Handbook for the Australasian - and the Anglophone - Public Administration and Management Community; Andrew Podger.- Post-face: The Significance of this Handbook for the Middle East Public Administration and Management Community - and some Reflections for Global PA; Ali Farazmand.-