Cambridge Educational Management – serie

This book introduces key concepts required by managers of language teaching organizations, covering topics from strategic and operational financial management, sales and marketing and customer service through to academic and human resource management. It is designed for Directors and Assistant Directors of Studies, Academic Directors, and School Owners, including those moving into a management role from teaching or administration. It is written in a clear and straightforward style making it easy for busy managers to digest.

This book explores change management in the context of language schools and language teaching programs. In particular it focuses on the introduction or updating of technology and considers a number of factors including pedagogy and the needs of stakeholders such as teachers and learners. It explores the theory and practice of change management and presents a clear model of change to guide leaders through the processes involved in successfully choosing, introducing, developing and maintaining technological change.

This accessible and practical book provides educational managers with an understanding of both managerial and teacher wellbeing, along with a set of practical strategies which they can use to support the wellbeing of teachers in their school. It draws from recent research on topics including emotional intelligence, emotional labour and classroom relationships to address the unique challenges of the English language classroom. It supports managers to create an environment with a sense of purpose and belonging, helping to prevent stress and mental health problems and enabling teachers and managers to thrive.