Services, Economy and Innovation series – serie
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7 produkter
Innovation and Culture in Public Services
The Case of Independent Living
Av Steven DeMello, Peder Inge Furseth
Inbunden, 2016
1705 kr
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There is a growing trend toward innovation in public services, and the integration of public and private entities in their delivery. This book aims to improve the ability to innovate successfully in large-scale public/private endeavors.The authors develop an underpinning theory of innovation, and …
Research Methods in Service Innovation
Av Flemming Sørensen, Francesco Lapenta
Inbunden, 2017
1987 kr
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Research Methods in Service Innovation provides an essential methodological toolbox for researchers, students and practitioners interested in better understanding innovation and improving innovation processes in service organisations. Each chapter presents a specific method, introduces its …
Services, Experiences and Innovation
Integrating and Extending Research
Inbunden, 2018
2326 kr
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Consumers are increasingly looking to invest in experiences rather than simply a product. With innovation research moving away from the traditional focus on manufacturing towards services, this book develops a much-needed integrated approach for improving analysis of both experience and service …
Innovation Orientation in Business Services
Scope, Scale and Measurement
Av Krzysztof Borodako, Jadwiga Berbeka m. fl.
Inbunden, 2021
1756 kr
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This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars - strategy, organisational culture, human resources, structure and process, marketing, and technology - it sets out a …
New Service Economy
Challenges and Policy Implications for Europe
Inbunden, 2007
2392 kr
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This valuable new book contributes greatly to a better understanding of the service economy. By exploring the key dimensions, available empirical evidence and associated policy implications, the author comprehensively investigates the new challenges facing the global economy, including employment, …
Creating Experiences in the Experience Economy
Av Jon Sundbo, Per Darmer
Inbunden, 2008
1997 kr
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Creating Experiences in the Experience Economy focuses on the creation of experience from a business perspective. In doing so, the book establishes a more solid foundation for making better and more complex analyses of experience creation, paving the way for the development of analytically based …
Measuring and Improving Productivity in Services
Issues, Strategies and Challenges
Av Faridah Djellal, Faïz Gallouj
Inbunden, 2008
1933 kr
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The question of how to measure and improve productivity in services has been a recurrent topic in political debates and in academic studies for several decades. The concept of productivity, which was developed initially for industrial and agricultural economies poses few difficulties when applied …