HR Toolkits – serie

Carry out effective performance management throughout your organization with this ready-to-deliver training course.The e-reward 2014 survey of performance management found that the three major concerns of respondents were line managers'' lack of skills to carry out performance management effectively, their failing to discriminate sufficiently when assessing performance and their reluctance to conduct reviews. Many organizations do provide training for their line managers, but the focus tends to be on the skills required to manage the performance of people rather than how to ensure that the system works well. Armstrong''s Performance Management Toolkit provides a complete set of customizable tools to facilitate active learning sessions to train managers in performance management. The toolkit consists of eight practical training modules, covering- Introduction to Performance Management- Performance Planning- Providing Feedback- Managing Performance- Handling Challenging Conversations- Coaching- Conducting Performance Review Meetings- Assessing PerformanceFeaturing discussion questions, practical exercises and role plays, as well as handouts, slides and notes, Armstrong''s Performance Management Toolkit will help organizations increase the effectiveness of their performance management systems through building acceptance of the need for performance management, commitment to it, an understanding of how it works and the skills required.About the Kogan Page Toolkits: Our toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill managers in performance management, change management and employee engagement.

Design and deliver your employee engagement strategy more effectively with this printable, customizable training programme.Studies show that employees who are not engaged with their work are less productive, have a negative impact on customer service and innovation, are more frequently absent and leave at a higher rate than those who are. Efforts to engage employees have created a competitive business advantage, so it is therefore not surprising that companies are seeking to improve employee engagement by training managers in how to implement it. The Employee Engagement Toolkit offers eight practical training modules for use in in-house team learning sessions, covering - Defining employee engagement: what is it?- Setting your employee engagement objectives: why do we need engaged employees?- Building the business case for employee engagement- Measuring employee engagement- How to develop engagement: putting your plan into action- Essential tools and techniques for employee engagement- Communicating for engagement- Planning and actionWith an emphasis on active learning through discussions, exercises and role plays, the Employee Engagement Toolkit provides HR and employee engagement practitioners, consultants and trainers with a complete set of tools to train in embedding employee engagement in everyday practice. About the Kogan Page Toolkits: Our toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill managers in performance management, change management and employee engagement.

Are you a private, public or not-for-profit organization needing to develop the confidence, capability and competence of your change team? The Change Management Toolkit equips teams for successful change by informing and guiding at each stage of the strategy design and change implementation process. Consisting of printable, customizable modules, handouts and activities, the toolkit provides a straightforward framework complete with background information, case studies from around the world and tried and tested tools your team can adopt to implement change successfully. Mapped to a 7-step model, the modules cover- Preparing for change- Creating a vision for change in your organization- Assessing the impact in terms of people, processes and structure- Gaining the support of employees and communicating the change effectively- Managing the change transition- Sustaining the momentum- Evaluating the change and mapping the futureThe Change Management Toolkit addresses organizational issues, including leadership and overcoming resistance to change, helping your team to work together and make the purpose of change clear to all those involved, be it the change manager, the change team, the facilitators or the participants. About the Kogan Page Toolkits: Our toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill managers in performance management, change management and employee engagement.

Are you confident that your performance management and appraisal systems are used to their full potential? Packed with practical techniques and easy-to-use exercises, handouts and facilitators'' notes, this toolkit provides an effective way to train your managers efficiently and effectively. To support the implementation of your performance management and appraisal system this toolkit also provides:- guidance on setting up your own appraisal system- sample appraisal documentation- advice on making the case for appraisals- a customisable PowerPoint presentation.

The Organisation Design and Capability Building toolkit is an out-of-the-box solution for HR professionals seeking expert knowledge on how to create and manage an organisation design (OD) and capability building process from start to finish. The toolkit includes checklists and other resources to help build a compelling business case to secure buy-in from stakeholders, develop a roadmap, identify roles and actions that add value to the OD process, assess the organisation, design the organisation, implement the design and then evaluate it.Complete with multiple perspectives and a variety of tried-and-tested techniques that organisations can adopt right away, Organisation Design and Capability Building helps HR teams focus on the most important activities for their organisation, reducing the need for external consultants and additional costs. About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Effective leadership is required more today than ever before. The rapid rate of change and the speed of communication require leaders at senior and middle management level to excel at strategic leadership, yet there are few resources available to achieve this. Developing Strategic Leadership Skills addresses the issue, allowing HR professionals, trainers and learning professionals to develop the leadership skills of senior and middle managers or even junior employees with high potential. Individuals can use the modules, resources, and exercises themselves, or coaches can use them with clients.Upskill employees with a range of ready made resources and practical exercises with Developing Strategic Leadership Skills from the CIPD. Our HR Toolkits are complete, customizable training and workshop programmes that help you implement in-house training and development.

A Manager''s First 100 Days toolkit is a complete resource for delivering a self-managed programme for all new managers to help them get up to speed with their new role and responsibilities. Covering everything from finance and budgets, leadership and delegation to time management, coaching and managing poor performance, this toolkit will help managers deliver value in an organisation as quickly as possible. A manager''s first 100 days are pressurised and demanding so this toolkit will ensure that they can hit the ground running. By providing this programme in a manager''s first 100 days, mistakes will be reduced and good habits will be embedded from the beginning of their role. About the Series:The HR Toolkits provide complete sets of customisable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

The Train the Trainer toolkit helps improve training delivery for new and experienced trainers alike. Bringing together all of the key skills that enable trainers to be more effective, this toolkit supports every aspect of delivering a programme, from planning and designing programmes to improving delivery skills, facilitating learning and evaluating training programmes.Train the Trainer is divided into easy-to-use units which provide a range of different practical techniques to try right away. The explanatory user''s notes and adaptable tools make it easy to run a training programme or help readers brush up on individual skills. With the hundreds of practical ideas and tools, it will improve training delivery and enhance results.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

The Employee Engagement toolkit is aimed at individuals responsible for improving and creating employee engagement strategies within their organisations. Designed for use by line managers, HR professionals and reward or employee engagement consultants, it helps assess and benchmark current levels of engagement, define a roadmap, explain the employment contract and recruit and communicate for engagement. Employee Engagement identifies new approaches to engagement and helps users learn how to maintain a positive engagement culture and manage engagement effectively. It includes customizable assessment tools, questionnaires and checklists for all stages of the employee engagement process.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

The problem with most management development is that it takes managers away from their real job at a time when they are under pressure to perform. The Managing Development Activities toolkit offers simple, practical activities that will enable managers to carry out real work whilst developing skills. It can be used as a development option for existing managers, an induction tool for new managers and a way of increasing the general level of management capability throughout your organisation. There are over 70 exercises on topics ranging from managing underperformers to creating team objectives. Each exercise includes comprehensive notes for the HR or Training professional managing the development as well as a downloadable briefing pack for the manager. Each group of themed exercises begins with a comprehensive self-assessment questionnaire and the package is rounded off with a detailed 360-degree feedback exercise.About the Series:The HR Toolkits provide complete sets of customisable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

In today''s increasingly complex global workplace, it is vital for organisations to have a sound HR function that can implement strategy internationally. The International Human Resource Management toolkit is an essential one stop resource, which provides all HR practitioners and those HR professionals and consultants with international responsibilities with the skills and understanding needed to meet their business''s global demands.International Human Resource Management takes the reader step by step through everything they need to know and the skills they need to have. You will obtain a sound understanding of the link between global strategy and an international HRM framework, analyse your organisation''s current international HR structure, develop models to manage talent globally, and learn how to harmonise your strategy across borders. Fully customizable to the needs of your business, this toolkit is packed full of print and online tools, exercises and resources on the core aspects of Human Resource Management essentials for all international practitioners.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

The HR Business Partnering toolkit is a one stop resource for improving all aspects of partnering structure within an organisation. Designed for use by HR business partners and practitioners, it demonstrates how to build closer links with your business clients, ensure your organisation gets the most from its people, and implement strategy.HR Business Partnering will help you to identify skills gaps, develop and improve the skills you need, and show you how to enable your HR team to deliver measurable value to your organisation. Using a series of customizable and practical, printed and online tools, as well as case studies such as The Royal Bank of Scotland (RBS) group, you will learn how to implement HR business partnering, develop as an HR business partner and assess the effectiveness of this within your organisation.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Individual and organisational performance depends on smooth relationships with internal and external customers, and the ability of individuals and teams to cope with the difficult and stressful situations. At the same time, the drive for efficiency and profit makes this more difficult. Handling Difficult People and Difficult Situations contains the most useful training tools and proven techniques that can be tailored to a wide range of training needs such as customer service, combating stress in the workplace, communication skills, influencing skills, assertiveness, and interpersonal skills. The toolkit includes mini psychometric tests, questionnaires, tools, examples, templates and tips for every aspect of handling difficult people and situations. This includes coping strategies for dealing with difficulties arising from appraisals, discipline and grievance procedures, change, staff cuts, and poor performance. About the Series:The HR Toolkits provide complete sets of customisable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Does your organisation suffer from high new starter turnover rates? If yes, you are not alone. Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool. The latest CIPD Recruitment, Retention and Turnover survey suggests that 22% of new starters leave within the first six months. This is a worrying statistic for any organisation, particularly at a time when recruitment and selection budgets are at a minimum. There is, however, a quick, simple and effective way to ensure that new starters remain motivated and productive and that is by implementing and maintaining an up-to-date, comprehensive and engaging induction programme.Whether you are an experienced HR professional wanting to ensure that your programme still meets the above criteria, whether you are an inexperienced HR professional newly tasked with implementing an induction programme or whether you are a line manager with responsibility for inductions, this toolkit will be invaluable to you.Packed with over 40 practical induction tools, as well as real organisational documents, case studies and slides, this resource will enable you to:-Assess your organisation''s needs and adapt the toolkit to meet those needs-Customise and brand the toolkit, for a tailor-made induction programme-Gain buy-in from your colleagues at all levels and show real ROI-Implement a comprehensive and consistent programme from pre-course to evaluation, setting the standard for the coming months.

Coaching is a vital skill for every manager, yet effective coaching can be difficult to implement and the importance of this skill is not always recognised by organisations. The Coaching toolkit is divided into units which take you through the whole process of setting up a coaching programme in your organisation, from winning buy-in to the final review and evaluation of the benefits gained. Packed with activities, tools, handouts and facilitator''s notes, Coaching is an ideal resource for HR practitioners and L&D managers, particularly those in smaller organisations. It includes everything need to quickly design and deliver an effective coaching training course and will benefit anyone required to coach as part of their responsibilities About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Addressing performance issues in organisations is essential for business success. However it is often difficult to know where to begin as these issues can arise for a number of different reasons and may need to be dealt with in a variety of ways. This comprehensive resource will arm professionals with the tools to identify and combat any performance problem as it appears, from inability to perform to unwillingness. It covers common performance issues and approaches for dealing with them as well as strategies for dealing with persistent problems. Designed for trainers and consultants, Managing Performance Problems can be used to design a performance management training course, run a workshop or conduct a one-to-one session. It covers both formal and informal performance management processes and will also empower line managers by giving them the knowledge and confidence to tackle problems head on.About the Series:The HR Toolkits provide complete sets of customisable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Learning Evaluation is a complete, easy-to-use toolkit that covers all aspects of learning evaluation, from the concepts and models to tried-and-tested approaches, so you can demonstrate the return on investment of your programme. It is suitable for all types of learning intervention, from the traditional classroom-based approach to on-the-job training and e-learning.Complete with customizable tools such as questionnaires, checklists and worked examples, and consistent with current IIP standards, Learning Evaluation will help you meet the needs of your employees and organization, improve the quality and impact of your learning and development activities, boost individual, team and organisational performance and assess return on investment in both quantitative and qualitative ways.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.

Effective time management makes employees more efficient, more effective and less stressed, and is a fundamental skill in all organisations. This brand new toolkit will provide a time management resource which HR managers and consultants can either give to individuals to work through by themselves or which they can adapt to run a training course. The toolkit provides activities and handouts that you can give to managers to use in coaching sessions and it provides activities and handouts that you can give to employees to work through alone. These resources will give you fresh ideas and approaches to improve and freshen up your time management training even if you already use other materials.The Time Management Toolkit:- will save you time preparing training course materials as the materials you need are already provided in an adaptable format- provides activities and handouts that you can give to managers to use in coaching sessions- provides activities and handouts that you can give to employees to work through alone - gives fresh ideas and approaches to improve and freshen up your time management training provision even if you already have materials.

Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool.For organisations to succeed they need to ensure high productivity levels. Learning and development is one way to achieve this and, used effectively, it may provide organisations with a competitive advantage. Learning Needs Analysis is a comprehensive and accessible guide packed with practical tools and detailed guidance. It can be easily tailored in line with your organisation''s objectives enabling your organisation to carry out a successful LNA.This toolkit will help you to:-Take the stress out of carrying out of learning needs analysis -Implement the LNA process in a clear and structured way-Ensure that you are allocating your precious training budget effectively-Motivate and up-skill staff for improved motivation, retention and productivity

Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool.Managing an effective team can be difficult enough when that team is based in the same office, but when team members are spread across the country, or even based abroad good management becomes a real challenge. Remote working is, however, on the increase and managers need all the help they can get to make it work.This toolkit will enable you to train your managers to deal with all the challenges remote working brings, from carrying out risk assessment to ensuring that the team feels motivated and integrated, through to troubleshooting and future development. In turn, your organisation will benefit from satisfied and productive staff, lower costs and increased productivity.Managing Remote Teams is packed with activities, policies, checklists, slides that can be customised to meet your organisations specific needs, as well as guidance on how to use these tools to the greatest effect. Its flexible design means it can be used straight off the shelf to run an effective training course or given directly to managers to work through, taking the time and cost out of delivering training on remote teams.

Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool.The Stress Mini Toolkit provides a one-stop, comprehensive set of resources for managing workplace stress effectively. It is consistent with the Health and Safety Executive''s (HSE) latest guidelines on stress management and will take the effort out of trawling different avenues for credible information and guidance on workplace stress. It is packed with up-to-date research and practical advice and covers all the different stages of managing stress in the workplace, from awareness of the issues to auditing staff and implementing targeted solutions. This toolkit will equip you with the knowledge and skills to confidently establish policies to deal with stress in your organisation that will deliver real bottom-line benefits.

Some of the most common training challenges require quick and adaptable training solutions. This mini Toolkit provides just such a tool.Organisational performance hinges on the way people interact and their ability to communicate clearly, honestly, openly and confidently. Assertiveness is not easily achieved: many employees lack the self confidence needed, while others mistake assertiveness for agression, errors that can lead to ineffective communication.This resource contains 14 tried and tested activities suitable for a range of learning styles. It also offers practical techniques for assertive behaviour that can be applied in the workplace and beyond. Employing a cognitive approach to assertiveness, the toolkit encourages self analysis and will benefit any trainer, employee and organisation that uses it.This resource is designed for anyone required to run a training course in assertiveness. It provides a comprehensive grounding in the subject and includes a host of new ideas that can be added to existing portfolios. It is fully adaptable for different training needs and all of the content can be downloaded making it the ideal resource for your training course.

Negotiating, influencing and persuading skills are vital to successful business relationships. With the right skills your employees will be better equipped to reach clear agreements with clients, suppliers or colleagues with less stress and substantial benefit for your organisation. Ideal for training managers, HR professionals, business leaders and internal and external coaches, the Negotiating, Influencing and Persuading toolkit provides all you need to upskill your employees with an effective training course. It provides valuable insights into adapting personal style, maintaining progress through the various phases of the negotiation, and developing skills at handling difficult issues, such as conflict.Negotiating, Influencing and Persuading contains 29 practical exercises designed to help develop skills. Ready-made sample programmes each dealing with a specific issue guide you through common pitfalls, useful and informative handouts support the activities and aid understanding, whilst information on post-exercise learning processes will sustain the transfer of skills to the workplace. All the tools are provided electronically so that you can customise a training course to suit your own requirements, saving hours of preparation time and allowing your course to remain fresh, engaging and highly professional.About the Series:The HR Toolkits provide complete sets of customizable, printable resources to facilitate in-house training and development workshops and strategy design. Supplied as both ring binders and electronic files, and consisting of modules which can be used individually or combined for more extended programmes, the toolkits include ready-made practical exercises, handouts, discussion questions and more to upskill employees.