J-B AHA Press – serie
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20 produkter
Foodservice Manual for Health Care Institutions
Häftad, 2012
1756 kr
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The thoroughly revised and updated fourth edition of Foodservice Manual for Health Care Institutions offers a review of the management and operation of health care foodservice departments. This edition of the bookwhich has become the standard in the field of institutional and health care …
Customer Service in Health Care
A Grassroots Approach to Creating a Culture of Service Excellence
Häftad, 2000
940 kr
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Research confirms that it is six times more costly to attract anew customer than it is to retain an existing one. Creating a culture of service excellence requires planning,preparation, and persistence. Customer Service in HealthCare is designed to provide readers with the fundamentalinformation …
CEO's Guide to Health Care Information Systems
Av Joseph M. DeLuca, Rebecca Enmark
Häftad, 2001
883 kr
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Written for top-level executives, this is the thoroughly revisedand updated edition of the 1996 book that has become a classic inthe field. A reliable resource of accurate and timely information,The CEO's Guide to Health Care Information Systems, SecondEdition, expands on the first edition and …
Changing Patient Behavior
Improving Outcomes in Health and Disease Management
Av Patterson, Richard Patterson
Inbunden, 2000
1256 kr
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This comprehensive anthology on disease management focuses onintegrating health behavior change strategies into diseasemanagement practices. Changing Patient Behavior offers a solid,systematic approach to developing and implementing strategies toinfluence the patient's behavior in the context of …
Streamlining Health Care Operations
How Lean Logistics Can Transform Health Care Organizations
Inbunden, 2001
653 kr
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Using the success of other industries as a model, this book promotes methodologies, indicators, and ideas that health care organizations can use to streamline their practices and maintain strong profit margins. Based on the core principles embodied in lean logistics-the systematic process of …
U.S. Health Law and Policy 2001
A Guide to the Current Literature
Inbunden, 2001
1264 kr
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The second and thoroughly revised edition of the 1999 reference provides substantially expanded citations in vital areas such as institutional liability, genetics, managed care, integrated delivery systems, professional regulation, and antitrust law. This comprehensive reference work is unique in …
Health Care Strategy for Uncertain Times
Av Jennings, Marian C. Jennings
Inbunden, 2000
825 kr
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An AHA Press/Jossey-Bass Publication Learn to reconceptualize strategy development in today'suncertain environment. This book introduces three specifictechniques--scenario planning, decision analysis, and game theory--that have been developed in the corporate world and tailored to theunique needs …
Staffing Management and Methods
Tools and Techniques for Nurse Leaders
Av AONE Series, Maryann F. Fralic
Häftad, 2000
825 kr
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No other resource can affect patient care as much as nurse staffing. With this indispensable guide, nurse managers will increase the precision around nurse staffing by assessing new designs and implementing new approaches.
Untapped Options
Building Links between Marketing and Human Resources to Achieve Organizational Goals in Health Care
Av Bea Northcott, Janette Helm
Inbunden, 2000
869 kr
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An AHA Press/Jossey-Bass Resource Untapped Options is an invaluable resource for health care leaderswho want to help their organizations succeed. Bea Northcott andJanette Helm, experts in the field of health care management, havecreated a practical approach that explores how human resources …
Organizational Ethics in Health Care
Principles, Cases, and Practical Solutions
Av Philip J. Boyle, Edwin R. DuBose m. fl.
Inbunden, 2001
1441 kr
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This comprehensive and much-needed resource helps health care ethicists to meet the demand of challenges such as managed care, medical technology, and patient activism. Through a review of core principles and a rich selection of cases, practitioners and students will learn to apply ethics in the …
Handbook for the New Health Care Manager
Häftad, 2001
1256 kr
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It has been nearly a decade since the first edition of the Handbook for the New Health Care Manager was published. During that time, dramatic changes have taken place in the health care industry and particularly in health care management. Written as a hands-on guide for both novice and seasoned …
Technology and the Future of Health Care
Preparing for the Next 30 Years
Av David Ellis
Inbunden, 2001
983 kr
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Most experts believe that innovation in every aspect of patient care will be nothing less than astonishing as we move into the next century. Technology and the Future of Health Care brings together a remarkable group of health care visionaries who have identified and begun to analyze which trends …
Disease Management
A Systems Approach to Improving Patient Outcomes
Av Warren E. Todd, David B. Nash MD
Inbunden, 2001
1673 kr
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Motivated by business pressures, market consolidation, and the pursuit of quality care, health care professionals in all areas of practice are beginning to explore more fully the tremendous potential of disease management-- a systemwide strategy for proactively managing chronic diseases across the …
Guide to Effective Staff Development in Health Care Organizations
A Systems Approach to Successful Training
Inbunden, 2002
983 kr
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In Guide to Effective Staff Development in Health CareOrganizations, Patrice L. Spath-- a national authority on healthcare training-- and a stellar panel of health care experts offerhospital administrators and managers a variety of techniques thatthey can implement to provide cost-efficient staff …
Trustee Handbook for Health Care Governance
Av James E. Orlikoff, Mary K. Totten
Inbunden, 2001
1127 kr
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The Trustee Handbook for Health Care Governance, Second Edition, is a completely revised and updated second edition of the classic resource that was created for health care executives and board members who must lead their organizations through the maze of complex and ongoing change. Written by …
Emotionally Intelligent Nurse Leader
Häftad, 2004
782 kr
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The Emotionally Intelligent Nurse Leader offers nursemanagers, health care leaders, and emerging leaders a useful guidefor identifying, using, and regulating their emotions (emotionalintelligence). As the author clearly demonstrates, harnessing thepower of emotional intelligence can transform the …
When Health Care Employees Strike
A Guide for Planning and Action
Av Kenneth F. Kruger, Norman Metzger
Häftad, 2002
1242 kr
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This thoroughly revised and updated second edition of When Health Care Employees Strike is an essential survival guide for health care administrators who must plan for and cope with the inevitable labor dispute. Written by Kenneth Kruger and Norman Metzger-- two experts in the field of health care …
Quality Handbook for Health Care Organizations
A Manager's Guide to Tools and Programs
Av Yosef D. Dlugacz, Andrea Restifo m. fl.
Häftad, 2004
940 kr
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This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care …
To Do No Harm
Ensuring Patient Safety in Health Care Organizations
Av Julianne M. Morath RN, MS, Joanne E. Turnbull PHD
Häftad, 2010
854 kr
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With this important resource, health care leaders from the board room to the point-of-care can learn how to apply the science of safe and best practices from industry to healthcare by changing leadership practices, models of service delivery, and methods of communication.
Public Relations in Health Care
A Guide for Professionals
Av Kathleen Larey Lewton MHA, APR, Kathleen L. Lewton
Häftad, 1995
1156 kr
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This comprehensive guide to everything you need to know about PR provides a theoretical overview and practical advice for PR professionals new to health care and new ideas and insights for veterans. The authors explain how the PR function can contribute to the success of the contemporary health …