Public Policy and Management – serie

Visar alla böcker i serien Public Policy and Management. Handla med fri frakt och snabb leverans.

2 produkter

1. 

   Providing Quality in the Public Sector

   Av Lucy Gaster, Amanda Squires

   Häftad, 2003

   457 kr

   Lägg i varukorg

   This book argues that if public services are to be ’reformed’ or ‘improved’, achieving the best possible quality of service is essential. It starts from the premise that citizens and users are the key ‘stakeholders’. They need to be consulted and involved at every stage. Within inevitable resource …

2. 

   Essential Public Manager

   Av Christopher Pollitt

   Häftad, 2003

   470 kr

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   This is a new kind of book on public management. Using conversations, cases and original sources, it engages, in a challenging and amusing way, with the key themes and problems of the field. After writing many conventional books and articles Christopher Pollitt has turned to this novel approach in …