Jeffrey A. Kottler, PhD, is a Professor in the Department of Counseling at California State University - Fullerton, and Chief Executive Officer and Co-Founder of Empower Nepali Girls.

"An insightful and surprisingly fresh examination of the tired topic of leadership . . . [Kottler's] exploration of bad management will resonate with people at all levels of the corporate ladder, as will his chapter on leadership in everyday life. Readers in leadership positions will appreciate Kottler's reminder that, as he writes at the book's conclusion, "it's not just about what you do, but who you are" that makes the difference." - PublishersWeekly

• Part I: The Nature of Group Behavior at Work and Play1: Interpersonal Patterns Past and Present2: What Most People Don't Seem to Know About Groups and How People Change3: Stages of Group Process and Evolution Part II: How Leaders Try-and Usually Fail to Make a Difference4: Really, Really Bad Leadership and What We Learn From Our Mistakes5: Models of Leadership That Can Be Adapted6: A Few Simple Things That Make All the Difference7: It's Not About the Agenda, It's All About Relationships Part III: Skills and Interventions8: Leadership Skills and Strategies That Don't Rely on Authority and Power 9: Some Very Advanced Leadership Skills10: Leaders Tell Inspiring Stories11: Critical Incidents That Leaders Fail to Recognize and Handle Effectively Part IV: Applications to Daily Life12: Leadership Within Social, Family, and Community Life13: Talking to Larger Groups Without Boring Them to Death14: It's Not Just About What You Do, But Who You Are