Choong-sik Chung is Professor at the Department of Public Administration, KyungSung University, South Korea. He obtained his PhD and a Master’s degree in Public Administration from the SungKyunKwan University, and a Master’s degree in Business Administration from Korea University. In 2007, he received the Order of Service Merit – Red Stripes from the South Korean government for his contributions to e-government development, and in 2017 he received a dedication in the Korea e-Government Hall of Fame as one of thirty people who made the e-government of South Korea.

• Introduction; 1 From electronic government to digital governance; PART I The beginning of electronic government; 2 The origin and background of e- government; 3 The e- government development process around the world; PART II The UN e- government survey; 4 The progress of e- government development; 5 Analysis of the UN e- government survey; PART III The development process and best practices in South Korea; 6 The beginning and the development process of digital government in South Korea; 7 Best practices of digital government in South Korea I; 8 Best practices of digital government in South Korea II; PART IV Critical success factors in South Korea; 9 Politics, leadership and ICT governance; 10 Technical and institutional success factors; 11 The ICT ODA status of South Korea; PART V Key challenges in the future; 12 The emergence of intelligent digital government in South Korea; 13 Policies against the threats to digital government; 14 A strategy for digital governance

Choong-sik Chung is Professor at the Department of Public Administration, KyungSung University, South Korea. He obtained his PhD and a Master’s degree in Public Administration from the SungKyunKwan University, and a Master’s degree in Business Administration from Korea University. In 2007, he received the Order of Service Merit – Red Stripes from the South Korean government for his contributions to e-government development, and in 2017 he received a dedication in the Korea e-Government Hall of Fame as one of thirty people who made the e-government of South Korea.

• Introduction; 1 From electronic government to digital governance; PART I The beginning of electronic government; 2 The origin and background of e- government; 3 The e- government development process around the world; PART II The UN e- government survey; 4 The progress of e- government development; 5 Analysis of the UN e- government survey; PART III The development process and best practices in South Korea; 6 The beginning and the development process of digital government in South Korea; 7 Best practices of digital government in South Korea I; 8 Best practices of digital government in South Korea II; PART IV Critical success factors in South Korea; 9 Politics, leadership and ICT governance; 10 Technical and institutional success factors; 11 The ICT ODA status of South Korea; PART V Key challenges in the future; 12 The emergence of intelligent digital government in South Korea; 13 Policies against the threats to digital government; 14 A strategy for digital governance