Fred Lockwood is Senior Lecturer at the Open University's Institute of Educational Technology and Series Editor of the Kogan Page O&DL Series. Anne Gooley is Chief Executive of the Queensland Open Learning Network, Australia.

• Creating the environment for innovation; innovation in ODL -lessons from experience and research; teachers and flexible learning in traditional university settings; promoting innovation in traditional settings; low-cost online teaching; experimenting with systems; structures for online learning; selecting an environment; flexible toolboxes - a solution for online resources?; lifelong learning and generating new learning experiences; campus re-engineering; student recruitment and retention; using networking tools to support online learning; mentoring issues; towards flexible learning and learner support; online assessment; professional development in online education.