Mark Balnaves is Professor and Senior Research Fellow in New Media at Curtin University.  He is located with the Department of Internet Studies within the School of Media, Culture and Creative Arts.  His Fellowship focuses on the role of new media, especially social networking tools, in enhancing the link between citizens and governments.Professor Balnaves conducted for Telstra Multimedia Australia’s first major adoption and diffusion study of broadband possibilities in Gungahlin, ACT (at a time when the phrases ′narrowband′ and ′broadband′ were not in the popular lexicon).  This study contributed to the formation of Telstra’s Bigpond.  The studies also contributed to the established of ACTEW’s TransACT, Canberra’s broadband provider. His current work at Curtin University is on e-governance and the role of new media in enhancing the link between citizens and government.  His publications are in audience research, theories of media and the role of the Internet in the public sphere. Position:Associate ProfessorResearch Interests:Quantitative PsychologyPsychometricsPsychological factors determining adoption of new technologyPersonal construct psychology - theory and measurement

A good ′all round′ introductory text. I will be using this with Masters Level students as it provides a good overview of different research techniques. The book is also user friendly and written in language which is easy to read and understand.

• Order at All PointsCounting and AccountingStarting the Inquiry`But What Happened Then?′Defining the Inquiry`Then How Do You Know?′Methods of Inquiry`It Is a Capital Mistake to Theorize before One Has Data!′`Data! Data! Data!′ Analyzing Data from the InquiryFinding Answers from the Inquiry`Elementary, My Dear Watson!′Summarizing and Presenting Results`Quite So!′