Amy Aldous Bergerson, Ph.D. is Associate Provost and Dean for Undergraduate Education at Miami University in Oxford, Ohio, USAShawn R. Coon is a Ph.D. Candidate and Graduate Fellow in the department of Educational Leadership and Policy at the University of Utah, USA.

"Not since the Great Influenza pandemic of 1918 have institutions of higher education faced a health crisis like that brought on by COVID-19. Of course, the societal and technological differences between the pandemics of 2020 and 1918 are vast. The studies conducted for Understanding Individual Experiences of COVID-19 to Inform Policy and Practice in Higher Education provide more than just a snapshot of how faculty, staff, and students at one institution dealt with the terrifying effects of the COVID-19 pandemic but a detailed and insightful analysis of how one institution responded to the crisis. It will be useful to higher education scholars now and to historians in the future." -- Christian K. Anderson, Associate Professor of Higher Education, University of South Carolina, USA"This book is an important read for campus leaders who continue to make decisions in times of crisis. From a comprehensive study on one campus, the authors highlight the intended and unintended consequences of crisis decisions and the implications of those on how members of the campus community thrive." -- Jeni Hart, Dean of the Graduate School and Professor of Higher Education, University of Missouri, USA

• Part I: Setting the Stage 1: Introduction Amy Aldous Bergerson and Shawn R. Coon2: Thriving as a Lens for Understanding the Impact of COVID-19 on Higher Education Faculty, Staff, and Students Amy Aldous Bergerson and Latu Kinikini3: Interpretive Methods as a Window into Individual Experiences and the Pandemic Shawn R. Coon and Amy Aldous BergersonPart II: The Experiences of Faculty4: Teaching Online and Caring for Students and Colleagues Willie Chen, Denise Brenes, and Amy Aldous Bergerson 5: Community, Communication and Expectations for Teaching Willie Chen, Denise Brenes, and Amy Aldous Bergerson 6: Pandemic Privilege Amy Aldous Bergerson and Shawn R. CoonPart III: The Experiences of Staff 7: Working from Home Challenges: Resources, Tools, and Quality Bobbi Davis and Amy Aldous Bergerson 8: Loss of Organic Community and Decentralized Communications Sierra Stevens and Shawn R. Coon9: The Burnout Warning Marilisa Vega and Shawn R. CoonPart IV: The Experiences of Students 10: Online Learning During COVID Diane Lê Strain, Mayumi Kasai, and Chris Wallace-Carrete11: Mental Health, Motivation, and Emotions Jessi Gerowitz, Karla Motta, and Marilisa Vega12: Connectivity, Community, and Sense of Belonging Shenrui Yang, Karla Motta, and Jessi GerowitzPart V: Conclusion 13: Complications for Institutional Thriving Across Stakeholders Christopher Wallace-Carrete, Amy Aldous Bergerson, and Shawn R. Coon 14: The Way Forward: Rethinking Thriving in Crisis Shawn R. Coon and Amy Aldous Bergerson

Amy Aldous Bergerson, Ph.D. is Associate Provost and Dean for Undergraduate Education at Miami University in Oxford, Ohio, USAShawn R. Coon is a Ph.D. Candidate and Graduate Fellow in the department of Educational Leadership and Policy at the University of Utah, USA.

"Not since the Great Influenza pandemic of 1918 have institutions of higher education faced a health crisis like that brought on by COVID-19. Of course, the societal and technological differences between the pandemics of 2020 and 1918 are vast. The studies conducted for Understanding Individual Experiences of COVID-19 to Inform Policy and Practice in Higher Education provide more than just a snapshot of how faculty, staff, and students at one institution dealt with the terrifying effects of the COVID-19 pandemic but a detailed and insightful analysis of how one institution responded to the crisis. It will be useful to higher education scholars now and to historians in the future." -- Christian K. Anderson, Associate Professor of Higher Education, University of South Carolina, USA"This book is an important read for campus leaders who continue to make decisions in times of crisis. From a comprehensive study on one campus, the authors highlight the intended and unintended consequences of crisis decisions and the implications of those on how members of the campus community thrive." -- Jeni Hart, Dean of the Graduate School and Professor of Higher Education, University of Missouri, USA

• Part I: Setting the Stage 1: Introduction Amy Aldous Bergerson and Shawn R. Coon2: Thriving as a Lens for Understanding the Impact of COVID-19 on Higher Education Faculty, Staff, and Students Amy Aldous Bergerson and Latu Kinikini3: Interpretive Methods as a Window into Individual Experiences and the Pandemic Shawn R. Coon and Amy Aldous BergersonPart II: The Experiences of Faculty4: Teaching Online and Caring for Students and Colleagues Willie Chen, Denise Brenes, and Amy Aldous Bergerson 5: Community, Communication and Expectations for Teaching Willie Chen, Denise Brenes, and Amy Aldous Bergerson 6: Pandemic Privilege Amy Aldous Bergerson and Shawn R. CoonPart III: The Experiences of Staff 7: Working from Home Challenges: Resources, Tools, and Quality Bobbi Davis and Amy Aldous Bergerson 8: Loss of Organic Community and Decentralized Communications Sierra Stevens and Shawn R. Coon9: The Burnout Warning Marilisa Vega and Shawn R. CoonPart IV: The Experiences of Students 10: Online Learning During COVID Diane Lê Strain, Mayumi Kasai, and Chris Wallace-Carrete11: Mental Health, Motivation, and Emotions Jessi Gerowitz, Karla Motta, and Marilisa Vega12: Connectivity, Community, and Sense of Belonging Shenrui Yang, Karla Motta, and Jessi GerowitzPart V: Conclusion 13: Complications for Institutional Thriving Across Stakeholders Christopher Wallace-Carrete, Amy Aldous Bergerson, and Shawn R. Coon 14: The Way Forward: Rethinking Thriving in Crisis Shawn R. Coon and Amy Aldous Bergerson

Amy Aldous Bergerson, Ph.D. is Associate Provost and Dean for Undergraduate Education at Miami University in Oxford, Ohio, USAShawn R. Coon is a Ph.D. Candidate and Graduate Fellow in the department of Educational Leadership and Policy at the University of Utah, USA.

"Not since the Great Influenza pandemic of 1918 have institutions of higher education faced a health crisis like that brought on by COVID-19. Of course, the societal and technological differences between the pandemics of 2020 and 1918 are vast. The studies conducted for Understanding Individual Experiences of COVID-19 to Inform Policy and Practice in Higher Education provide more than just a snapshot of how faculty, staff, and students at one institution dealt with the terrifying effects of the COVID-19 pandemic but a detailed and insightful analysis of how one institution responded to the crisis. It will be useful to higher education scholars now and to historians in the future." -- Christian K. Anderson, Associate Professor of Higher Education, University of South Carolina, USA"This book is an important read for campus leaders who continue to make decisions in times of crisis. From a comprehensive study on one campus, the authors highlight the intended and unintended consequences of crisis decisions and the implications of those on how members of the campus community thrive." -- Jeni Hart, Dean of the Graduate School and Professor of Higher Education, University of Missouri, USA

• Part I: Setting the Stage 1: Introduction Amy Aldous Bergerson and Shawn R. Coon2: Thriving as a Lens for Understanding the Impact of COVID-19 on Higher Education Faculty, Staff, and Students Amy Aldous Bergerson and Latu Kinikini3: Interpretive Methods as a Window into Individual Experiences and the Pandemic Shawn R. Coon and Amy Aldous BergersonPart II: The Experiences of Faculty4: Teaching Online and Caring for Students and Colleagues Willie Chen, Denise Brenes, and Amy Aldous Bergerson 5: Community, Communication and Expectations for Teaching Willie Chen, Denise Brenes, and Amy Aldous Bergerson 6: Pandemic Privilege Amy Aldous Bergerson and Shawn R. CoonPart III: The Experiences of Staff 7: Working from Home Challenges: Resources, Tools, and Quality Bobbi Davis and Amy Aldous Bergerson 8: Loss of Organic Community and Decentralized Communications Sierra Stevens and Shawn R. Coon9: The Burnout Warning Marilisa Vega and Shawn R. CoonPart IV: The Experiences of Students 10: Online Learning During COVID Diane Lê Strain, Mayumi Kasai, and Chris Wallace-Carrete11: Mental Health, Motivation, and Emotions Jessi Gerowitz, Karla Motta, and Marilisa Vega12: Connectivity, Community, and Sense of Belonging Shenrui Yang, Karla Motta, and Jessi GerowitzPart V: Conclusion 13: Complications for Institutional Thriving Across Stakeholders Christopher Wallace-Carrete, Amy Aldous Bergerson, and Shawn R. Coon 14: The Way Forward: Rethinking Thriving in Crisis Shawn R. Coon and Amy Aldous Bergerson