Robert Grosse is Professor of International Business and Director for Latin America at Thunderbird School of Global Management at Arizona State University in Phoenix, Arizona. He joined Thunderbird in August 1994, and rejoined in 2016. He was Director of Leadership Development at Standard Bank in South Africa during 2006-9, Dean of the graduate business school, EGADE, at Monterrey Tec in Mexico after that, and then Dean of the business school at American University of Sharjah in the UAE before returning to Thunderbird. He holds a B.A. degree from Princeton University and a Ph.D. from the University of North Carolina, both in international economics. He has taught international finance and global strategy as a full-time faculty member in the MBA programs at Thunderbird, the University of Miami, the University of Michigan, and at the Instituto de Empresa (Madrid, Spain). He has also taught in many universities throughout Latin America. Professor Grosse is a Fellow of the Academy of International Business and of the Business Association for Latin American Studies. He was President of the Business Association of Latin American Studies in 2005-6 and President of the Academy of International Business during 2012-14.

• 1 – People really are people 2 – What motivates people? 3 – What de-motivates people? 4 – Trust 5 – Respect and self-esteem 6 – Fairness 7 – How important is integrity in business? 8 – Planning, looking forward 9 – Why do people work? 10 – Conclusions 11 Index

Robert Grosse is Professor of International Business and Director for Latin America at Thunderbird School of Global Management at Arizona State University in Phoenix, Arizona. He joined Thunderbird in August 1994, and rejoined in 2016. He was Director of Leadership Development at Standard Bank in South Africa during 2006-9, Dean of the graduate business school, EGADE, at Monterrey Tec in Mexico after that, and then Dean of the business school at American University of Sharjah in the UAE before returning to Thunderbird. He holds a B.A. degree from Princeton University and a Ph.D. from the University of North Carolina, both in international economics. He has taught international finance and global strategy as a full-time faculty member in the MBA programs at Thunderbird, the University of Miami, the University of Michigan, and at the Instituto de Empresa (Madrid, Spain). He has also taught in many universities throughout Latin America. Professor Grosse is a Fellow of the Academy of International Business and of the Business Association for Latin American Studies. He was President of the Business Association of Latin American Studies in 2005-6 and President of the Academy of International Business during 2012-14.

• 1 – People really are people 2 – What motivates people? 3 – What de-motivates people? 4 – Trust 5 – Respect and self-esteem 6 – Fairness 7 – How important is integrity in business? 8 – Planning, looking forward 9 – Why do people work? 10 – Conclusions 11 Index

Robert Grosse is Professor of International Business and Director for Latin America at Thunderbird School of Global Management at Arizona State University in Phoenix, Arizona. He joined Thunderbird in August 1994, and rejoined in 2016. He was Director of Leadership Development at Standard Bank in South Africa during 2006-9, Dean of the graduate business school, EGADE, at Monterrey Tec in Mexico after that, and then Dean of the business school at American University of Sharjah in the UAE before returning to Thunderbird. He holds a B.A. degree from Princeton University and a Ph.D. from the University of North Carolina, both in international economics. He has taught international finance and global strategy as a full-time faculty member in the MBA programs at Thunderbird, the University of Miami, the University of Michigan, and at the Instituto de Empresa (Madrid, Spain). He has also taught in many universities throughout Latin America. Professor Grosse is a Fellow of the Academy of International Business and of the Business Association for Latin American Studies. He was President of the Business Association of Latin American Studies in 2005-6 and President of the Academy of International Business during 2012-14.

• 1 – People really are people 2 – What motivates people? 3 – What de-motivates people? 4 – Trust 5 – Respect and self-esteem 6 – Fairness 7 – How important is integrity in business? 8 – Planning, looking forward 9 – Why do people work? 10 – Conclusions 11 Index