Ewan Ferlie, Professor of Public Services Management, King’s Business School, King’s College London, UK

‘Advanced Introduction to New Public Management offers a unique and balanced survey of one of the most impactful ideas in contemporary public administration. Professor Ferlie identifies both the intellectual filiation of NPM and its manifestations in various sectors and countries. A must read for students, practitioners and scholars in the field.’

• Contents1 Introduction – taking an overview of NPM PART I DEFINITIONS, CONTEXT AND EXAMPLES2 What is the NPM? why did It arise? 3 Some Post NPM Models or Does NPM endure? 4 NPM in practice: the UK – a high impact jurisdiction 5 Introducing general management in the UK NHS 6 International diffusion of NPM – convergence ordivergence? PART II NPM AND THREE KEY THEMES7 NPM and public services professionals 8 NPM and strategic management 9 Innovation and service change in NPM style PSOs: theladder of change heuristic PART III A CRITICAL ASSESSMENT ANDCONCLUDING REMARKS10 Personal appraisal of the NPM wave 11 Brief concluding remarks – current NPM themes Bibliography

Ewan Ferlie, Professor of Public Services Management, King’s Business School, King’s College London, UK

‘Advanced Introduction to New Public Management offers a unique and balanced survey of one of the most impactful ideas in contemporary public administration. Professor Ferlie identifies both the intellectual filiation of NPM and its manifestations in various sectors and countries. A must read for students, practitioners and scholars in the field.’

• Contents1 Introduction – taking an overview of NPM PART I DEFINITIONS, CONTEXT AND EXAMPLES2 What is the NPM? why did It arise? 3 Some Post NPM Models or Does NPM endure? 4 NPM in practice: the UK – a high impact jurisdiction 5 Introducing general management in the UK NHS 6 International diffusion of NPM – convergence ordivergence? PART II NPM AND THREE KEY THEMES7 NPM and public services professionals 8 NPM and strategic management 9 Innovation and service change in NPM style PSOs: theladder of change heuristic PART III A CRITICAL ASSESSMENT ANDCONCLUDING REMARKS10 Personal appraisal of the NPM wave 11 Brief concluding remarks – current NPM themes Bibliography

Ewan Ferlie, Professor of Public Services Management, King’s Business School, King’s College London, UK

‘Advanced Introduction to New Public Management offers a unique and balanced survey of one of the most impactful ideas in contemporary public administration. Professor Ferlie identifies both the intellectual filiation of NPM and its manifestations in various sectors and countries. A must read for students, practitioners and scholars in the field.’

• Contents1 Introduction – taking an overview of NPM PART I DEFINITIONS, CONTEXT AND EXAMPLES2 What is the NPM? why did It arise? 3 Some Post NPM Models or Does NPM endure? 4 NPM in practice: the UK – a high impact jurisdiction 5 Introducing general management in the UK NHS 6 International diffusion of NPM – convergence ordivergence? PART II NPM AND THREE KEY THEMES7 NPM and public services professionals 8 NPM and strategic management 9 Innovation and service change in NPM style PSOs: theladder of change heuristic PART III A CRITICAL ASSESSMENT ANDCONCLUDING REMARKS10 Personal appraisal of the NPM wave 11 Brief concluding remarks – current NPM themes Bibliography