How the Japanese Learn to Work
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Beskrivning
The authors analyse the difference between substantive ''person-changing'' training and mere ''ability-labelling.'' They raise important questions, such as: To what extent does the need to package skills to provide convenient qualifications distort the actual training given? How efficient is it to rely on professional trainers to certify the acquisition of skills, rather than run separate testing systems?
The authors reveal how, in Japanese companies, employees are strongly motivated by pride in the successful execution of their jobs, and that much company training is carried out by colleagues.