Over Ten Million Served

Michelle A. Massé is Professor of English and Director of Women's and Gender Studies at Louisiana State University. She is the author of In the Name of Love: Women, Masochism, and the Gothic. Katie J. Hogan is Professor of English and Director of Women's Studies at Carlow University. She is the author of Women Take Care: Gender, Race, and the Culture of AIDS and coeditor (with Nancy L. Roth) of Gendered Epidemic: Representations of Women in the Age of AIDS.

"…a perceptive collection that aims to break silences and rile assumptions regarding university service practices/policies in the United States … [it] has the potential to serve a wide range of audiences as a vital addition to the ongoing critique of the amped-up, superserviceable, capitalistic version of higher education at which so many of us wince—and desire to actively transform." — Enculturation"Building their reflections around Hogan's idea of women's contributions as 'superserviceable,' the editors and contributors take an expansive view of service, defining it broadly to include not only administration and community service but also certain types of academic work, among other activities. The articles are both rigorous and personal … The volume constitutes an important contribution to the scholarship both on faculty roles and rights and on gender in the academy." — On Campus with Women"Over Ten Million Served is an ambitious attempt to reconceive service and its place in the academic workplace. It has a moral seriousness and a topicality that make it an effort that really can't be ignored. It's a book whose time has come." — Bruce Robbins, author of Upward Mobility and the Common Good: Toward a Literary History of the Welfare State"This collection performs important intellectual work in analyzing a truth almost universally unacknowledged: that service in the academy upholds an economy crucial to, but not often credited by, the institutions that benefit from it. In discussing the 'genderization' of service, Massé, Hogan, and their collaborators shed light on the invisible labor performed in and for the academy." — Karen R. Lawrence, President, Sarah Lawrence College

• IntroductionKatie J. Hogan and Michelle A. MasséPart 1: Service Stations 1. Careers in Academe: Women in the "Pre-Feminist" Generation in the AcademyMary Burgan2. Superserviceable Subordinates, Universal Access, and Prestige-Driven ResearchSharon O’Dair 3. Superserviceable FeminismKatie J. Hogan4. The Invisible Work of the Not-Quite-Administrator, or, Superserviceable Rhetoric and CompositionDonna Strickland5. Foreign Language Program Direction: Reflections on Workload, Service, and Feminization of the ProfessionColleen Ryan-Scheutz6. Ten Million Serving: Undergraduate Labor, the Final FrontierMarc BousquetPart 2: Non Serviam: Out of Service 7. The Value of Desire: On Claiming Professional Service 123Kirsten M. Christensen8. Outreach: Considering Community Service and the Role of Women of Color Faculty in Diversifying University MembershipMyriam J. A. Chancy9. To Serve or Not to Serve: Nobler QuestionShirley Geok-lin Lim10. Not in ServicePaula M. Krebs11. Experience Required: Service, Relevance, and the Scholarship of ApplicationAndrea Adolph12. Humble ServiceMargaret Kent Bass13. Welcome to the Land of Super-Service: A Survivor’s Guide... and Some QuestionsPhyllis van SlyckPart 3: Service Changes 14. Service and EmpowermentPatricia Meyer Spacks15. The Hermeneutics of ServiceDonald E. Hall16. Rewarding Work: Integrating Service into an Institutional Framework on Faculty Roles and RewardsJeanette Clausen17. Curb Service or Public Scholarship To GoTeresa Mangum18. "Pearl was shittin’ worms and I was supposed to play rang-around-the-rosie?": An African American Woman’s Response to the Politics of LaborValerie Lee Selected BibliographyAbout the ContributorsIndex