M. Gail Hickey is professor of education and director of the scholarship of service-learning at Indiana University–Purdue University Fort Wayne.

M. Gail Hickey has gathered together a valuable resource in Reflecting on Service-Learning in Higher Education. The chapters provide a vast collection of best practices and important principles to consider when engaging students in academic service-learning. . . .Reflecting on Service-Learning in Higher Education is a resource that will be appreciated by high school and university faculty and administrators. The questions raised and the suggestions shared will be useful for any institution looking to begin or strengthen their commitment to service-learning in higher education. Institutions, faculty, students, and the communities with which they partner will all benefit from M. Gail Hickey’s invitation to reflect.

• IntroductionM. Gail HickeySection I: Reflecting on Community PartnershipsChapter 1: Implementing Reciprocity for Collaborative Community PartnershipSherrie SteinerChapter 2: The Move to a More Pragmatic Democratic Civic Engagement: Universities of the Future Joe D. NicholsSection II: Reflecting on Classroom PracticeChapter 3: Reflecting on Service-Learning Experiences: A Three-Stage ModelM. Gail HickeyChapter 4: “I am amazed by how much I have changed”: Service-Learning’s Potential for Transformation Donna EderChapter 5: Learning from Failure: Service as a Tool for Teaching the Value of FailureEllen SzarletaChapter 6: Service-Learning in Dental Hygiene EducationNancy MannChapter 7: Service-Learning in the Professional Writing Classroom: Marilyn Cooper’s “Ecology of Writing” in actionTanya PerkinsChapter 8: CSD Students and Service-Learning: A literacy experience Pam Britton ReeseChapter 9: Document Dumpster-diving: Students learn and teach aboutlocal museums Jeremiah Clabough & Thomas N. TurnerChapter 10: 2012 Election Experiential Program Robert A. Waterson & Mary HaasChapter 11: Carefully Reading the Texts We Assign: The Case for Service-Learning Instructors to Engage in ServiceNicole D. SchonemannSection III: Reflecting on DiversityChapter 12: First-Hand Interactions with English Language Learners: Win-win Learning Opportunities for All Hao SunChapter 13: Utilizing Service-Learning to Confront Crime: Victimization among Refugees and other Non-English speaking Populations Jospeter MbubaChapter 14: Expanding Multicultural Understanding through Service-Learning: A Case StudySheena Choi and M. Gail HickeyChapter 15: Speak Out, Reach Out: Infusing Multiculturalism and Social Justice from College to CommunityJeneice L. A. Shaw, Brittany J. Shannon, Hannah Greenbaum, and Jennifer M. TaylorChapter 16: Service-Learning for Students in TransitionSarah Jones