Rodney Scott is Adjunct Professor of Public Administration at the University of New South Wales, Australia, and was Chief Policy Advisor at the New Zealand Public Service Commission.Peter Hughes was the Public Service Commissioner and head of the New Zealand public service, and a New Zealand public servant for over 40 years.

“New Zealand offers a global case study of new public management. In this timely volume, Rodney Scott and Peter Hughes track the subtle but sustained evolution of an extraordinary experiment. Their analysis and personal insights inform a compelling account of how a contractual public service machine became a community of practice marked by autonomy and discretion.” Glyn Davis AC, Secretary of the Department of the Prime Minister and Cabinet, Australia

• 1. Introduction2. Old and New3. Culture and Values4. Stewardship5. Purpose6. Inclusion7. Open Government8. Coordination9. Conclusion

Rodney Scott is Adjunct Professor of Public Administration at the University of New South Wales, Australia, and was Chief Policy Advisor at the New Zealand Public Service Commission.Peter Hughes was the Public Service Commissioner and head of the New Zealand public service, and a New Zealand public servant for over 40 years.

“New Zealand offers a global case study of new public management. In this timely volume, Rodney Scott and Peter Hughes track the subtle but sustained evolution of an extraordinary experiment. Their analysis and personal insights inform a compelling account of how a contractual public service machine became a community of practice marked by autonomy and discretion.” Glyn Davis AC, Secretary of the Department of the Prime Minister and Cabinet, Australia

• 1. Introduction2. Old and New3. Culture and Values4. Stewardship5. Purpose6. Inclusion7. Open Government8. Coordination9. Conclusion