Interpersonal Communication - International Student Edition

Richard West (Ph.D., Ohio University, 1991) is Professor of Communication Studies at Emerson College. He received his BA and MA in Communication at Illinois State University.   Rich is the co-author (with Lynn Turner) of several leading books in communication (Perspectives on Family Communication/4th ed; Interpersonal Communication/2nd ed; IPC/1st ed; Introducing Communication Theory/5th ed; Gender and Communication/3rd ed;) and served as co-editor of the Sage Sourcebook of Family Communication.  He is the author/co-author of over 40 articles and essays and he has participated in over 100 NCA programs.  Rich’s work has appeared in Communication Quarterly, Communication Education, Qualitative Research Reports in Communication, Communication Reports, Journal of Family Communication, among others. He has served as Guest Co-Editor of the Journal of Family Communication twice and has been a member of nearly 10 journal editorial boards in communication.  Rich’s work intersects family, identity, and culture. Yet, he admits to being somewhat of a ‘scholarly nomad,’ exploring a number of different topics, including gay parenting, holiday stress, student questions in the classroom, job burnout, among other areas.   Rich is the recipient of several recognitions, including Outstanding Alumni in Communication awards from both Illinois State University and Ohio University.  ISU has also recognized him as a “Distinguished Alum” in Forensics and as an “Outstanding Alum in Teacher Education.”  He has also been recognized as an ECA Research Fellow and was the recipient of ECA’s Past President’s Award.  In 2012, the Communication Institute for Online Scholarship named him a “Leading Scholar in Communication Education.”    He has served as President of the Eastern Communication (2008) and the National Communication Association (2012).Lynn H. Turner (Ph.D., Northwestern University) is Professor of Communication Studies in the College of Communication at Marquette University. Her research areas of interest include interpersonal, gendered, and family communication.  She is the co-author or co-editor of over 10 books as well as several articles and book chapters (many with Rich West). Lynn has served in a number of different positions: Director of Graduate Studies for the College of Communication at Marquette University; President of the Organization for the Study of Communication, Language, and Gender (OSCLG), President of Central States Communication Association (CSCA), and Chair of the Family Communication Division for the National Communication Association.  In her free time, Lynn delights in babysitting for her grandchildren.

• 1. Foundations of Interpersonal Communication1.1The Evolution and Foundation of the Communication Field1.2Defining Interpersonal Communication1.3Three Models of Human Communication1-4The Principles of Interpersonal Communication1-5 Dispelling Myths about Interpersonal Communication1-6 Interpersonal Communication EthicsChapter Wrap-Up2. Communication, Culture, and Identity2.1 Defining Culture2.2Diversity around the Globe and In the United States2.3Why Study Intercultural Communication?2.4Dimensions of Culture2.5 Challenges of Intercultural Communication2.6Skill Set For Intercultural UnderstandingChapter Wrap-Up3. Communication, Perception, Identity, and the Self3.1 Understanding Interpersonal Perception3.2 Influences on Perception3.3Dimensions of the Self3.4Identity Management3.5 Online Identity Management3.6 Skill Set: Improving Perception Checking and Self-ActualizationChapter Wrap-Up4. Communication Verbally4.1Understanding Verbal Symbols4.2Factors Affecting Verbal Symbols4.3The Destructive and Constructive Sides of Verbal Symbols4.4Skill Set For Improving Verbal CommunicationChapter Wrap-Up5. Communicating Nonverbally5.1 Assumptions of Nonverbal Communication5.2 Nonverbal Communication Codes5.3The Influence of Culture on Nonverbal Communication5.4 The Influence of Technology on Nonverbal Communication5.5 Skill Set For Increasing Nonverbal Communication EffectivenessChapter Wrap-Up6. Listening and Responding Effectively6.1Lend Me Your Ear: Differences between Hearing and Listening6.2The Components of the Listening Process6.3The Value and Importance of Listening6.4The Barriers: Why We Don’t Listen6.5Poor Listening Habits6.6Styles of Preferred Listening6.7Culture and the Listening Process6.8Skill Set For Effective ListeningChapter Wrap-Up7. Communicating and Emotion7.1Defining Emotion7.2Explaining Emotion: Biology and Social Interaction7.3Emotion and Communication7.4Influences on Emotional Expression7.5Recognizing Blends in Emotional Communication7.6Skill Set For Emotional CommunicationChapter Wrap-Up8. Sharing Personal Information8.1Definition of Self- Disclosure: Opening Up8.2Reasons for Revealing and Concealing Personal Information8.3Factors Affecting Self-Disclosure8.4Principles of Self-Disclosure8.5Explaining Self-Disclosure8.6Skill Set For Effective DisclosingChapter Wrap-Up9. Communicating Conflict9.1Defining Conflict9.2Communication Patterns and Styles in Conflict9.3The Destructive and Constructive Sides of Interpersonal Conflict9.4Explaining Conflict9.5The Relationship of Conflict to Power9.6Skill Set For Effective Conflict ManagementChapter Wrap-Up10. Communicating in Close Relationships10.1Understanding Close Relationships10.2Thinking and Talking About Close Relationships10.3Influences on Close Relationships10.4Developing Interpersonal Relationships through Stages10.5Explaining Communication in Close Relationships10.6Skill Set For Communicating In Close RelationshipsChapter Wrap-Up11. Communicating with Families, Friends, and Romantic Partners11.1Family Relationships11.2 Close Friendships11.3Romantic Relationships11.4Skill Set For Improving Your Interpersonal Communication with Family Members, Close Friends, and Romantic PartnersChapter Wrap-Up