Organizational Architecture

DAVID A. NADLER is president of the Delta Consulting Group, a firm that specializes in assisting senior management in strategic organizational change. MARC C. GERSTEIN is managing director at the Delta Consulting Group. ROBERT B. SHAW is a director at the Delta Consulting Group.

"Designing and implementing an organization that is effective for a particular business is one of the most significant and highly leveraged responsibilities of senior executives. Organizational Architecture is unique in fully exploring the various structural options available in meeting this responsibility, while at the same time giving invaluable information on the implementation process itself." (Roger G. Ackerman, president, Corning, Inc.)

• Introduction: Organizational Architecture: A Metaphor forChange. ARCHITECTURES OF CHANGE. 1. From Machine Bureaucracies to Networked Organizations: AnArchitectural Journey. 2. Designing Organizations That Have Good Fit: A Framework forUnderstanding New Architectures. DESIGNING FORMAL ORGANIZATIONAL ARRANGEMENTS. 3. Managing the Dynamics of Acquisitions: Successfully Moving fromDecision to Integration. 4. Building Strategic Partnerships: Creating and Managing EffectiveJoint Ventures. 5. Designing High-Performance Work Systems: Organizing People,Work, Technology, and Information. TRANSFORMING THE INFORMAL ORGANIZATION. 6. Implementing Total Quality Management: A Process of CulturalChange. 7. The Capacity to Act: Creating a Context for Empowerment. 8. Teaching Organizations to Learn: The Power for ProductiveFailures. DESIGNING SENIOR MANAGEMENT. 9. Strategic Selection: Staffing the Executive Team. 10. Teamwork at the Top: Creating Executive Teams That Work. 11. Strategic Choice: Engaging the Executive Team in CollaborativeStrategy Planning. THE ROAD FROM DECLINE TO COMPETITIVENESS. 12. Key Leverage Points for Improving CompetitivePerformance. 13. Organizational Architecture for the Twenty-First Century.