Jacky Lumby (Ph.D. University of Leicester) is Professor of Education and Head of the School of Education at the University of Southampton, UK. She has taught and led in a range of educational settings, including secondary/high schools, community and further/technical education. She has also worked for a Training and Enterprise Council, with a regional responsibility for developing leaders across the public and private sectors. She has researched and published widely on educational policy, leadership and management in schools and colleges, in the UK and internationally. Her work on leadership encompasses a range of perspectives, including diversity issues, comparative and international perspectives and leading upper secondary education. She has co-edited International handbook on the preparation and development of school leaders (2008). Her most recent book is, with Marianne Coleman, Leadership and Diversity: Challenging Theory and Practice in Education (2007). She is co- editor of the journal International Studies in Educational Administration and a member of the Council of the British Educational Leadership, Management and Administration Society. Nick Foskett - University of Southampton.

`I was pleased to find that the work lived up to its title and covered both schools and college issues with equal thoroughness. This is a very readable, stimulating and valuable publication′ - Mentoring & Tutoring

• Preface - Jacky Lumby and Nick FoskettPART ONE: SETTING THE CONTEXTThe Vanishing Boundaries - Tony BushThe Importance of Effective External RelationsAccountability in Education Systems - David ScottCentralizing and Decentralizing PressuresStrategy, External Relations and Marketing - Nick FoskettPartnership, Alliances and Competition - Valerie HallDefining the FieldPART TWO: RELATING TO STAKEHOLDERSSchools and the State - Keith ForemanThe State and Colleges - Jane Hemsley-BrownWorking with Governors - Peter Earley and Michael CreeseA Bridge to the Community?Managing Relationships Between Schools and Parents - David MiddlewoodColleges and Customers - Peter DaviesCollaboration Between Schools - Margaret PreedyWorking with Employers and Business - Marianne ColemanPART THREE: A STRATEGIC APPROACH TO EXTERNAL RELATIONSFinding Your Place - Steve WaringSensing the External EnvironmentAchieving Responsiveness - Jacky LumbyCommunicating the Organization - Nick Foskett and Jane Hemsley-Brown

Jacky Lumby (Ph.D. University of Leicester) is Professor of Education and Head of the School of Education at the University of Southampton, UK. She has taught and led in a range of educational settings, including secondary/high schools, community and further/technical education. She has also worked for a Training and Enterprise Council, with a regional responsibility for developing leaders across the public and private sectors. She has researched and published widely on educational policy, leadership and management in schools and colleges, in the UK and internationally. Her work on leadership encompasses a range of perspectives, including diversity issues, comparative and international perspectives and leading upper secondary education. She has co-edited International handbook on the preparation and development of school leaders (2008). Her most recent book is, with Marianne Coleman, Leadership and Diversity: Challenging Theory and Practice in Education (2007). She is co- editor of the journal International Studies in Educational Administration and a member of the Council of the British Educational Leadership, Management and Administration Society. Nick Foskett - University of Southampton.

`I was pleased to find that the work lived up to its title and covered both schools and college issues with equal thoroughness. This is a very readable, stimulating and valuable publication′ - Mentoring & Tutoring

• Preface - Jacky Lumby and Nick FoskettPART ONE: SETTING THE CONTEXTThe Vanishing Boundaries - Tony BushThe Importance of Effective External RelationsAccountability in Education Systems - David ScottCentralizing and Decentralizing PressuresStrategy, External Relations and Marketing - Nick FoskettPartnership, Alliances and Competition - Valerie HallDefining the FieldPART TWO: RELATING TO STAKEHOLDERSSchools and the State - Keith ForemanThe State and Colleges - Jane Hemsley-BrownWorking with Governors - Peter Earley and Michael CreeseA Bridge to the Community?Managing Relationships Between Schools and Parents - David MiddlewoodColleges and Customers - Peter DaviesCollaboration Between Schools - Margaret PreedyWorking with Employers and Business - Marianne ColemanPART THREE: A STRATEGIC APPROACH TO EXTERNAL RELATIONSFinding Your Place - Steve WaringSensing the External EnvironmentAchieving Responsiveness - Jacky LumbyCommunicating the Organization - Nick Foskett and Jane Hemsley-Brown