Digitalisation in Mobility Service Industry

A Survey-based Expert Analysis

AvPatrick Siegfried

Inbunden, Engelska, 2022

Del i serien Future of Business and Finance

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Beskrivning

This book focuses on the implications of digitalisation in the mobility service industry. Based on an analysis of more than 450 survey responses, it explores and assesses mobility in the age of digitalisation. The content covers both changes in the relationship between the company and its customers and a potential paradigm shift among leading companies. The findings suggest that a shift from traditional mobility management to a more customer-centred management perspective is both widely accepted and increasingly necessary. Nevertheless, the inclusion of services that are not primarily concerned with overcoming spatial distances is considered to be less attractive.Given its scope, the book will be of interest to researchers and professionals who are involved in digitalisation in the mobility service industry.

Produktinformation

Utgivningsdatum:2022-07-22
Mått:155 x 235 x 12 mm
Vikt:319 g
Format:Inbunden
Språk:Engelska
Serie:Future of Business and Finance
Antal sidor:81
Förlag:Springer International Publishing AG
ISBN:9783031071508

Utforska kategorier

Servicesektorn inom Ekonomi och Ledarskap
Affärsförhandlingar inom Ekonomi och Ledarskap
Affärsapplikationer inom Data och IT

Mer om författaren

Patrick Siegfried is a Professor for Supply Chain Management and Logistics at the International School of Management, Frankfurt, Germany. He also holds a Guest Professorship for Entrepreneurship at the MATE/Szent István University in Gödöllö, Hungary. He has professional experience as the CEO of various logistics companies and as a commercial manager for an international distribution centre. His research focuses on strategic management and innovation management in start-ups.

Innehållsförteckning

1. The Digitalisation in Mobility Service Industry.- 2. Mobility and Demand in the current Literature discussion.- 3. Digital Mobility Business Concepts.- 4. Methodology of the Survey Based Expert Analyses.- 5. Empirical Findings from the Survey Based Expert Analyses.- 6. Scenario and Model Development.- 7. Conclusions for the Digitalisation in Mobility Service Industry.