Digital Government

Strategy, Government Models and Technology

AvBernd W. Wirtz

Häftad, Engelska, 2023

Del i serien Springer Texts in Business and Economics

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Beskrivning

Digitization, the global networking of individuals and organizations, and the transition from an industrial to an information society are key reasons for the importance of digital government. In particular, the enormous influence of the Internet as a global networking and communication system affects the performance of public services.This textbook introduces the concept of digital government as well as digital management and provides helpful insights and strategic advice for the successful implementation and maintenance of digital government systems.

Produktinformation

Utgivningsdatum:2023-10-09
Mått:155 x 235 x 29 mm
Vikt:785 g
Format:Häftad
Språk:Engelska
Serie:Springer Texts in Business and Economics
Antal sidor:512
Förlag:Springer International Publishing AG
ISBN:9783031130885
Originaltitel:E-Government

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Mer om författaren

Prof. Dr. Bernd W. Wirtz holds the Chair of Information and Communication Management at the German University of Administrative Sciences Speyer, Germany.

Innehållsförteckning

Part I: Concept and Strategy of Digital Government.- 1. Introduction.- 2. The Information Society and Digital Government.- 3. The Concept and Strategy of Digital Government.- 4. Digital Transformation and Digital Organization.- Part II: Technology, Smart City and Digital Government Models.- 5. Digital Government Technology.- 6. Artificial Intelligence, Big Data, Cloud Computing, and Internet of Things.- 7. Social Media and Public Disinformation.- 8. Smart City.- 9. Digital Government Business Models.- Part III: Digital Government Services, Channels and Implementation.- 10. User-Driven Digital Government.- 11. Digital Government Services.- 12. Multichannel E-Service Delivery.- 13. Success Factors of Digital Government.- 14. Digital Government Implementation.- Part IV: Digital Government Cases and Outlook.- 15. Digital Government Case Studies.- 16. Digital Government Outlook.