Uberization and Overexploitation

Sophie Bernard is a tenured Professor of sociology at Université Paris Dauphine-PSL, France, specialising in the sociology of work and employment.   She has been working on digital platforms for several years. She has published several books, which have received research awards and critical acclaim, as well as articles in peer-reviewed journals. She is also an honorary member of the Institut Universitaire de France.

• 1. Introduction.- Part 1. Uber’s conquest of the market.- Chapter 2. Gaining access to a driver pool.- Chapter 3.  Building a quasi-monopolistic position.- Part 2. Uber driver: a job for immigrants.- Chapter 4: A job to mitigate demotion.- Chapter 5. A good bad job to improve one’s situation.- Part 3. Supervised autonomy at work.- Chapter 6.  Your money or your life: Management of working hours.- Chapter 7. Ratings and complaints. Customer-controlled work.- Chapter 8. Conclusion.