Humans and Machines at Work

Monitoring, Surveillance and Automation in Contemporary Capitalism

AvPhoebe V. Moore,Martin Upchurch

Häftad, Engelska, 2018

Del i serien Dynamics of Virtual Work

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Beskrivning

This edited collection provides a series of accounts of workers’ local experiences that reflect the ubiquity of work’s digitalisation. Precarious gig economy workers ride bikes and drive taxis in China and Britain; call centre workers in India experience invasive tracking; warehouse workers discover that hidden data has been used for layoffs; and academic researchers see their labour obscured by a ‘data foam’ that does not benefit them. These cases are couched in historicalaccounts of identity and selfhood experiments seen in the Hawthorne experiments and the lineage of automation. This book will appeal to scholars in the Sociology of Work and Digital Labour Studies and anyone interested in learning about monitoring and surveillance, automation, the gig economy and the quantified self in the workplace.

Produktinformation

Utgivningsdatum:2018-08-14
Mått:148 x 210 x 16 mm
Vikt:361 g
Format:Häftad
Språk:Engelska
Serie:Dynamics of Virtual Work
Antal sidor:260
Förlag:Springer International Publishing AG
ISBN:9783319863542

Utforska kategorier

Medievetenskap inom Samhälle och politik
Samhälle och kultur inom Samhälle och politik
Sociologi inom Samhälle och politik

Mer om författaren

Phoebe V. Moore works at Middlesex University London. She is an internationally known researcher and lecturer who writes about labour, technology and global governance. Martin Upchurch is Professor of International Employment Relations at Middlesex University London. He has published more than 40 articles in the field of labour studies and industrial relations.Xanthe Whittaker is a post-graduate student in the School of Management at the University of Leicester. Her doctoral research is an ethnographic study of digital journalism in the UK and her research interests include the digitalisation of work, atypical work, and labour process analysis.

Recensioner i media

“This book is a great read for anyone interested in learning about monitoring and surveillance of the workforce using digital technologies. This book will also appeal to scholars in the field of ethics in the workplace, sociology of work, and digital labor studies.” (Swatee B. Kulkarni, Journal of Business Ethics, Vol. 161, 2020)

Innehållsförteckning

1. Introduction.- 2. Digitalisation of work and resistance.- 3. Deep automation and the world of work.- 4. There is only one thing in life worse than being watched, and that is not being watched.- 5. The electronic monitoring of care work – the redefinition of paid working time.- 6. Social recruiting: control and surveillance in a digitised job market.- 7. Close watch of a distant manager.- 8. Hawthorne’s renewal: Quantified total self.- 9. ‘Putting it together, that’s what counts’.- 10. Technologies of control, communication, and calculation.