Bill Price – författare
Visar alla böcker från författaren Bill Price. Handla med fri frakt och snabb leverans.
41 produkter
Surveying for Engineers
Av John Uren, Bill Price
Häftad, 2010
1096 kr
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The fifth edition of this classic textbook sets out the essential techniques needed for a solid grounding in the surveying.The popular and trusted textbook covers the traditional topics such as levelling, measurement of angles, measuring distances, and how to carry out traversing and compute …
Best Service is No Service
How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Inbunden, 2008
247 kr
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In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the …
Zero Complaints
The Path to Continuous Value Creation
Av Gautam Mahajan, Bill Price m. fl.
Häftad, 2025
593 kr
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Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers.The book shows why customers complain and how these complaints create …
Zero Complaints
The Path to Continuous Value Creation
Av Gautam Mahajan, Bill Price m. fl.
Inbunden, 2025
2590 kr
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Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers.The book shows why customers complain and how these complaints create …
Zero Complaints
The Path to Continuous Value Creation
Av Moshe Davidow, Bill Price m. fl.
E-bok, 2025
696 kr
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Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers. The book shows why customers complain and how these complaints create …
Best Service is No Service
How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Av David Jaff, Bill Price
E-bok, 2011
296 kr
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In this groundbreaking book, Bill Price and David Jaffe offer a new, game-changing approach, showing how managers are taking the wrong path and are using the wrong metrics to measure customer service. Customer service, they assert, is only needed when a company does something wrong—eliminating the …
Your Customer Rules!
Delivering the Me2B Experiences That Today's Customers Demand
Inbunden, 2014
218 kr
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What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance …
Your Customer Rules!
Delivering the Me2B Experiences That Today''s Customers Demand
Av David Jaff, Bill Price
E-bok, 2014
277 kr
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What you need to know about your customers Now more than ever, every interaction you have with customers is critical. Customers today have unlimited information at their fingertips—and can influence the purchase decisions and behaviors of millions of others. With this comes a shift in the balance …
Surveying for Engineers
Av John Uren, Bill Price
E-bok, 2018
1200 kr
Lägg i varukorg
The fifth edition of this classic textbook sets out the essential techniques needed for a solid grounding in the surveying. The popular and trusted textbook covers the traditional topics such as levelling, measurement of angles, measuring distances, and how to carry out traversing and compute …
Best Service Is No Service
How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs
Ljudbok, 2008
632 kr
Lägg i varukorg
Most customer service operations have it wrong. They gauge their effectiveness and productivity based on the number of customer calls or contacts they handle. But do your customers really want a “relationship” with your company’s customer service department, or do they simply want to purchase your …
Frictionless Organization
Deliver Great Customer Experiences with Less Effort
Inbunden, 2022
322 kr
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Learn how frictionless organizations cut costs, grow revenue, and create loyal fans by creating products and services that work so well, their customers never have to contact them for the wrong reasons. This book will help any customer-facing organization deliver better customer experiences, save …
Music em Portugues: A Guide to Music Vocabulary in Portuguese
Av Bill Price
Häftad
236 kr
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Four Brothers Grimm Fairy Tales in Six Languages: A Multi-lingual Book for Language Learners
Häftad
213 kr
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Efficient Language Learning: Goal Setting and Time Management in Language Learning
Av Bill Price
Häftad
189 kr
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Calm Mind: Discover how to calm your mind, improve your health, and take back control of your life
Av Bill Price
Häftad
252 kr
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Health Primal Living: Discover How to Live and Eat Like a Caveman to Become Healthier and Change Your Life
Av Bill Price
Häftad
182 kr
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Charles Darwin
Origins and Arguments
Av Bill Price
Inbunden, 2008
114 kr
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The publication of The Origin of Species in 1859 was the culmination of more than twenty years of work by Charles Darwin and the ideas he presented in it would lead to a fundamental change in the way we think about life on earth. Evolution, as it came to be known, described how the extraordinary …
Winston Churchill
War Leader
Av Bill Price
Häftad, 2009
99 kr
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During his long and extraordinary life, Winston Churchill was a central figure in almost all of the tumultuous events of the first half of the twentieth century. He was a soldier, writer and politician and, after the Second World War, he became one of the world's greatest statesmen. But his …
Tall Buildings
A Strategic Design Guide
Av Nigel Clark, Bill Price m. fl.
Häftad, 2016
629 kr
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Tall Buildings: A Strategic Design Guide is an authoritative guide to the key issues and considerations associated with planning, creating and living with tall buildings.Thoroughly reworked to reflect industry developments and experiences gained over the last ten years, this second edition imparts …
He Was and Is and Always Will Be
Old Testament Prophecies Fulfilled
Av Bill Price
Häftad, 2025
177 kr
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