Claire Agutter – författare
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35 produkter
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
E-bok, 2020
293 kr
Lägg i varukorg
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL ® Foundation Essentials ITIL 4 Edition is …
ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
Häftad, 2020
519 kr
Lägg i varukorg
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates …
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
Häftad, 2020
398 kr
Lägg i varukorg
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working.ITIL® Foundation Essentials ITIL 4 Edition is the …
ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide
E-bok, 2020
310 kr
Lägg i varukorg
ITIL 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL ® Foundation Essentials ITIL 4 Edition is …
ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
E-bok, 2020
440 kr
Lägg i varukorg
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates …
ITIL(R) 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
E-bok, 2020
440 kr
Lägg i varukorg
ITIL is the leading best-practice framework for ITSM (IT service management) and is globally adopted in both the public and private sectors. The latest evolution of the framework – ITIL 4 – has been significantly updated and addresses new ITSM challenges, includes new technologies and incorporates …
ITIL® 4 Direct, Plan and Improve (DPI)
Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
Häftad, 2021
556 kr
Lägg i varukorg
ITIL® 4 Direct, Plan and ImproveIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those …
ITIL(R) 4 Direct, Plan and Improve (DPI)
Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
E-bok, 2021
440 kr
Lägg i varukorg
ITIL ® 4 Direct, Plan and Improve If you’ve achieved your ITIL ® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those …
ITIL(R) 4 Direct, Plan and Improve (DPI)
Your companion to the ITIL 4 Managing Professional and Strategic Leader DPI certification
E-bok, 2021
431 kr
Lägg i varukorg
ITIL ® 4 Direct, Plan and Improve If you’ve achieved your ITIL ® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. DPI provides essential knowledge and capabilities for service management professionals, supporting those …
ITIL® 4 High-velocity IT (HVIT)
Your companion to the ITIL 4 Managing Professional HVIT certification
Häftad, 2021
560 kr
Lägg i varukorg
ITIL® 4 High-velocity ITIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, …
ITIL(R) 4 High-velocity IT (HVIT)
Your companion to the ITIL 4 Managing Professional HVIT certification
E-bok, 2021
440 kr
Lägg i varukorg
ITIL ® 4 High-velocity IT If you’ve achieved your ITIL ® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, …
ITIL(R) 4 High-velocity IT (HVIT)
Your companion to the ITIL 4 Managing Professional HVIT certification
E-bok, 2021
431 kr
Lägg i varukorg
ITIL ® 4 High-velocity IT If you’ve achieved your ITIL ® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 High-velocity IT (HVIT) provides essential knowledge and capabilities for service management professionals, …
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK)
Häftad, 2021
573 kr
Lägg i varukorg
The official guide for the EXIN SIAM™ Foundation certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with a …
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)
Häftad, 2021
749 kr
Lägg i varukorg
The official guide for the EXIN SIAM™ Professional certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with …
ITIL® 4 Create, Deliver and Support (CDS)
Your companion to the ITIL 4 Managing Professional CDS certification
Häftad, 2021
573 kr
Lägg i varukorg
ITIL® 4 Create, Deliver and SupportIf you’ve achieved your ITIL® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service …
ITIL(R) 4 Create, Deliver and Support (CDS)
Your companion to the ITIL 4 Managing Professional CDS certification
E-bok, 2021
431 kr
Lägg i varukorg
ITIL ® 4 Create, Deliver and Support If you’ve achieved your ITIL ® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service …
ITIL(R) 4 Create, Deliver and Support (CDS)
Your companion to the ITIL 4 Managing Professional CDS certification
E-bok, 2021
440 kr
Lägg i varukorg
ITIL ® 4 Create, Deliver and Support If you’ve achieved your ITIL ® 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and which qualification to work towards. ITIL 4 Create, Deliver and Support (CDS) provides essential knowledge and capabilities for service …
ITIL® 4 Drive Stakeholder Value (DSV)
Your companion to the ITIL 4 Managing Professional DSV certification
Häftad, 2022
555 kr
Lägg i varukorg
ITIL® 4 Drive Stakeholder Value (DSV)If you’ve achieved your ITIL 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge and capabilities for service management professionals, …
ITIL(R) 4 Drive Stakeholder Value (DSV)
Your companion to the ITIL 4 Managing Professional DSV certification
E-bok, 2022
431 kr
Lägg i varukorg
ITIL® 4 Drive Stakeholder Value (DSV) If you’ve achieved your ITIL 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge and capabilities for service management professionals, …
ITIL(R) 4 Drive Stakeholder Value (DSV)
Your companion to the ITIL 4 Managing Professional DSV certification
E-bok, 2022
440 kr
Lägg i varukorg
ITIL® 4 Drive Stakeholder Value (DSV) If you’ve achieved your ITIL 4 Foundation certificate, you’re probably planning the next stage in your ITIL journey and deciding which qualification to work towards. ITIL 4 DSV provides essential knowledge and capabilities for service management professionals, …
ITIL® 4 Digital and IT Strategy (DITS)
Your companion to the ITIL 4 Strategic Leader DITS certification
Häftad, 2024
573 kr
Lägg i varukorg
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more.It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners.The target audience for the …
ITIL 4 Digital and IT Strategy (DITS)
Your companion to the ITIL 4 Strategic Leader DITS certification
E-bok, 2025
440 kr
Lägg i varukorg
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners. The target audience for the …
ITIL(R) 4 Digital and IT Strategy (DITS)
Your companion to the ITIL 4 Strategic Leader DITS certification
E-bok, 2024
440 kr
Lägg i varukorg
This guide contains everything you need to know to pass the ITIL 4® Strategic Leader Digital and IT Strategy certificate, plus more. It covers practices and concepts that are not addressed as part of the DITS syllabus, making it ideal for newly qualified practitioners. The target audience for the …
Service Integration and Management (SIAM™) Professional Body of Knowledge (BoK)
Av Claire Agutter, Barry Corless m. fl.
Häftad, 2026
733 kr
Lägg i varukorg
Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled …
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK)
Av Simon Dorst, Peter McKenzie m. fl.
E-bok, 2026
574 kr
Lägg i varukorg
Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled …
Service Integration and Management (SIAM(TM)) Professional Body of Knowledge (BoK)
Av Simon Dorst, Peter McKenzie m. fl.
E-bok, 2026
587 kr
Lägg i varukorg
Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled …
Service Integration and Management (SIAM) Foundation
Av Claire Agutter, Michelle Major-Goldsmith m. fl.
Häftad, 2026
573 kr
Lägg i varukorg
Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled …
Service Integration and Management (SIAM) Foundation
Av Simon Dorst, Michelle Major-Goldsmith m. fl.
E-bok, 2026
440 kr
Lägg i varukorg
Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled …
Service Integration and Management (SIAM) Foundation
Av Simon Dorst, Michelle Major-Goldsmith m. fl.
E-bok, 2026
440 kr
Lägg i varukorg
Service integration and management (SIAM) is a management methodology for creating value in an ecosystem where multiple service providers contribute to end-to-end services. It has evolved as organizations moved from single-supplier outsourcing to multi-sourced, increasingly digital, cloud-enabled …
