Di McLanachan – författare
Visar alla böcker från författaren Di McLanachan. Handla med fri frakt och snabb leverans.
14 produkter
7 Lessons in Customer Care
Master Customer Care Basics in 7 Steps
Häftad, 2026
130 kr
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A SHORT COURSE IN CUSTOMER CARE BASICS.7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting with customers to communication excellence, you'll discover how closely allied customer care is to …
7 Lessons in Customer Care
Master Customer Care Basics in 7 Steps
E-bok, 2026
79 kr
Lägg i varukorg
A SHORT COURSE IN CUSTOMER CARE BASICS.7 Lessons in Customer Care is a quick course in looking after people, giving you everything you need to know in just seven short chapters. From interacting with customers to communication excellence, you'll discover how closely allied customer care is to …
7 Lessons in Persuasion and Influence
Master Persuasion Basics in 7 Steps
Häftad, 2026
122 kr
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A SHORT COURSE IN PERSUASION AND INFLUENCE BASICS.7 Lessons in Persuasion and Influence is a quick course in persuasiveness, giving you everything you need to know in just seven short chapters. From understanding how people make decisions to increasing your authority and building rapport, you'll …
7 Lessons in Persuasion and Influence
Master Persuasion Basics in 7 Steps
E-bok, 2026
77 kr
Lägg i varukorg
A SHORT COURSE IN PERSUASION AND INFLUENCE BASICS.7 Lessons in Persuasion and Influence is a quick course in persuasiveness, giving you everything you need to know in just seven short chapters. From understanding how people make decisions to increasing your authority and building rapport, you'll …
Successful Customer Care in a Week: Teach Yourself
E-bok, 2012
45 kr
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The ability to look after your customers is crucial to anyone who wants to advance their career. Written by Di McLanachan, a leading expert on customer care as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to keep your customers …
Persuasion And Influence In A Week
How To Persuade In Seven Simple Steps
E-bok, 2013
45 kr
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Sunday Explore factors that influence, both positively and negatively and discover how influencing is selling Monday Understand the power of personality and charisma and ensure you are putting the right message across Tuesday Use the Assertiveness Sentence technique to sound more confident in any …
Selling in 4 Weeks
The Complete Guide to Success: Teach Yourself
Av Peter Fleming, Di McLanachan m. fl.
E-bok, 2015
45 kr
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Selling In 4 Weeks is a comprehensive guide to sales, giving you everything you need to know in one place. Made up of four bestselling books in one, this book delivers a complete course in selling. From strategy and account management to negotiation and customer service you''ll discover all the …
Ultimate Sales Book
Master Account Management, Perfect Negotiation, Create Happy Customers
Av Christine Harvey, Grant Stewart m. fl.
Häftad, 2019
230 kr
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If you want to be the best, you have to have the right skillset. From sales strategy and account management to negotiation and customer service,THE ULTIMATE SALES BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes, key ideas and tools you need …
Ultimate Sales Book
Master Account Management, Perfect Negotiation, Create Happy Customers
Av Peter Fleming, Di McLanachan m. fl.
E-bok, 2018
40 kr
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If you want to be the best, you have to have the right skillset. From sales strategy and account management to negotiation and customer service,THE ULTIMATE SALES BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes, key ideas and tools you need …
Ultimate Negotiation Book
Discover What Top Negotiators Do; Master Persuasion and Influence; Build Rapport with NLP
Av Peter Fleming, Mo Shapiro m. fl.
Häftad, 2020
207 kr
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If you want to be the best, you have to have the right skillset. From influencing and persuading to choosing a negotiating style and using NLP, THE ULTIMATE NEGOTIATION BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key ideas, and bring …
Ultimate Negotiation Book
Discover What Top Negotiators Do; Master Persuasion and Influence; Build Rapport with NLP
Av Di McLanachan, Mo Shapiro m. fl.
E-bok, 2018
45 kr
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If you want to be the best, you have to have the right skillset. From influencing and persuading to choosing a negotiating style and using NLP, THE ULTIMATE NEGOTIATION BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key ideas, and bring …
Ultimate Business Communication Book
Communicate Better at Work, Master Business Writing, Perfect your Presentations
Av Di McLanachan, Matt Avery m. fl.
E-bok, 2023
45 kr
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If you want to be the best, you have to have the right skillset. From effective business writing and presentations to running productive meetings, THE ULTIMATE BUSINESS COMMUNICATION BOOK is a dynamic collection of tools, techniques, and strategies for success. Discover the main themes and key …
Ultimate Business Communication Book
Communicate Better at Work, Master Business Writing, Perfect your Presentations
Av David Cotton, Martin Manser m. fl.
Häftad, 2023
184 kr
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If you want to be the best, you have to have the right skillset.From effective business writing and presentations to running productive meetings, THE ULTIMATE BUSINESS COMMUNICATION BOOK is a dynamic collection of tools, techniques, and strategies for success.Discover the main themes and key ideas, …
Tehnici de persuasiune și influență
E-bok, 2017
32 kr
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Serie vândută în peste 60 de milioane de exemplare. Conţine şapte capitole cu sfaturi practice, dovedite, de la profesionişti de top.Poţi învăţa într-o săptămână tot ce învaţă experţii într-o viaţă Duminică: Explorează factorii de influență, atât pozitivi, cât şi negativi Luni: Înțelege …
